User's Manual

25
Maintenance and Troubleshooting
Communication Troubleshooting
Depending on the complexity of the repeater network, communication problems between
the transmitter(s), repeater(s), and console could consist of a number of factors. To solve
communication problems in the network, the transmitter, repeater or console causing
communication problems must be isolated. Use the following table to help determine
which part of the network might be causing problems:
Repeater Troubleshooting Error Codes
In addition to showing normal communication, the TX and STAT LEDs can display error
codes corresponding to configuration or communication problems when the repeater is in
Test Mode. The STAT LED flashes numbered error codes in red or yellow. After the error
code is displayed by the STAT LED, the TX LED may flash the corresponding transmit-
ter or repeater ID associated with the error.
The error codes are listed by the number of STAT LED flashes.
Error Type Problem Solution
Station Error
Transmission Error Station not transmitting.
Turn on station’s test mode and de-
termine if station is transmitting. If
not, replace batteries, and make
sure a console can directly receive
its signal. If not, call technical sup-
port.
Repeater Errors
Transmission Errors
Repeater is receiving signal from
station.
Move repeater to find signal.
User Errors
Station or repeater ID information
not set correctly on repeater, or
repeaters.
Check station IDs on repeater, ver-
ify repeaters are set up sequential-
ly. See error codes below for list of
errors and solutions.
Product Errors
Faulty product, the repeater never
gets a signal.
If possible, use a Vantage Pro2 up-
dater to do a firmware update on
the console or repeater. If still ex-
periencing problems, call technical
support.
Console Errors
Transmission Errors
Console not in range of repeat-
er(s).
Use console diagnostic screen to
determine strength of signal. Call
technical support.
User Errors
Repeaters and/or stations not
configured in Setup Mode or con-
figured incorrectly.
In Screen 2 of Setup Mode, recon-
figure the station and repeater in-
formation.