User Manual

78 Appendix D: Troubleshooting and Support Dave Smith Instruments
Warranty Repair
Dave Smith Instruments warrants that the Prophet Rev2 will be
free from defects in materials and/or workmanship for 1 year from
the date of purchase. Please register your product online at www.
davesmithinstruments.com to establish the date of purchase. (This is not
a requirement for warranty service, but it will help expedite the process.)
Please contact [e-mail] to determine the
best course of action for getting your Prophet Rev2 repaired. For your
own protection, as well as ours, please do not return any product to Dave
Smith Instruments without a return authorization (RA) number. To issue
an RA number, Technical Support needs:
• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Prophet Rev2’s serial number
• The date of purchase and where purchased
If you need to return your instrument for repair, you are responsible
for getting it to DSI. We highly recommend insuring it and packing in
the original packaging. Damage resulting from shipping a product with
insufcient packaging is not covered by warranty.