System information

77
Tempest Operation Manual
Support
Support
Troubleshooting
Here are a few suggestions for resolving problems that may occur.
The sequencer has stopped running.
Make sure MIDI: Clock Mode in the System menu is set to Auto, Master,
or Off, or—if set to Slave—that MIDI: Clock In is set to MIDI Port or USB
and that MIDI clock is actually available to that port.
An oscillator or lter sounds strange or out of tune.
In the System menu, choose Calibrate Analog Oscillators and Filters.
Note: It is not necessary to run the calibration routine on a regular basis.
You should only run it if you are experiencing problems.
The Real Time FX sliders are not behaving as expected or don’t
seem to go full range.
menu, choose Calibrate Slider 1 and Slider 2 Position and
follow the inst
Still experiencing a problem?
From the System menu, choose Reset System Parameters.
Contacting Technical Support
If you are still having a problem with Tempest, contact Technical Support at
[e-mail]. Please include your Tempest’s serial
number, the versions of the operating systems (from the System menu, choose
Show System Information), and the purchase date.
Note: If you have not already reset the Global parameters and run the
calibration routine (see “Troubleshooting,” above), you should do it before
contacting Technical Support. It’s probably the rst thing they’ll ask you to
do.