User's Manual

Appendix A
Tro
ub
l
es
h
oo
t
i
n
g
Thisappendix providesproblemsolving information youmayfindusefulincaseyouneed
t
o
troubleshoot yourOM2PLC/OM2PHS.Italsoincludesinformation aboutcontacting
technical
s
upp
or
t
.
A.1Problem
S
o
l
v
i
n
g
Q
u
e
s
t
i
on
A
ns
w
e
r
HowdoIresettheOM2PLC/OM2PHS? TherearetwowaystoresettheOM2P
LC/OM2PHS,ahardwaremethodanda
softwaremethod.Bothmethod sreturnthe
OM2PLC/OM2PHStoitsfactorydefault
configuration.
Tousethehardwaremethod,openthecover
onthebottompaneloftheOM2PLC/OM2P
HSandfindtheResetbutton(seesection2.1).
Usingaflatobjectsuchasapencil,pressthe
Resetbuttonforapproximately10secondsand
thenstoppressing.
Tousethesoftwaremethod,clickRestore
t
o
WhydoInotseetrafficpassafterIconnectthe
OM2PLC/OM2PHStoaPoEswitch?
TheOM2PLC/OM2PHSusesaproprietaryPoE
injectorandwillnotworkwithstandard
802.3afcompliant
WhatisthedefaultIPaddressoftheOM2P ThedefaultIPaddressis192.168.1.1
IpluggedthePoEtothesecondEthernetport
onthebackofOM2PLC/OM2PHSbutthe
unitisnoton,howcome?
YouneedtoplugtheEthernetcableconnectto
PoEinjectortothemainLANport.The
secondaryEthernetportisjustanadditional
LANportforregularEthernetconnectionsuch
asIPcamera
WhenIinsta llthePoEconnectiontotheOM2P
LC/OM2PHS ,whatkindofPoEshouldIuse?
TheOM2PLC/OM2PHSusesaproprietaryPoE
injectorandwillnotworkwithstandard
802.3afcompliant
Iwanttousehighergainantennasonthe
OM2PLC/OM2PHS,butIdon’tknowwhat
Usetheantennaappropriateforthefrequency.
(2.4GHz)
Iwanttobuyahighgainantennaforthe
OM2PLC/OM2PHS,butIdon’tknowwhat
typeofantennaandRFconnectortobuy.
UseanantennawithaSMAconnectorto
connecttotheOM2PLC/OM2PHS.
85