Instruction manual

System Features
Hotline Service
78 Strata DK General Description 6/00
check-in/check-out, up to 20-year reservation capacity, automatic wake-up calls, SMDR telephone
call tracking and costing, billing, telephone system control, and many other features.
PMS Interface – The HMIS Property Management System (PMS) Interface called Hlink, is the
interface connecting HMIS to other PMSs. The HMIS server serial port connects to the PMS PC’s
serial port. This interface enables the customer to use an external PMS to perform front desk
operations while the HMIS performs telephone control functions. The HMIS Command window
displays completed tasks received from or sent to the PMS. Customers can use the strengths and
specific functions of both their PMS and HMIS to meet their specific needs. See the Hospitality
Management Information System General Description for more details.
Hotline Service
Standard telephones can be automatically ring a designated extension if they go off hook and do
not dial with a preprogrammed time. The receiving digital or electronic LCD station or attendant
console displays the station name/number of the off-hook calling station. This feature does not
work with digital and electronic telephones.
Hotline Service is very useful for hotel/motel applications, where it may be preferable to have
lobby or public area telephones without dialing capability. Standard telephones can be
programmed to automatically call a specific number, such as the front desk. This feature is also
known as Emergency Ringdown in the healthcare field (see “Emergency Ringdown” on Page 75.)
Integrated Services Digital Network (ISDN)
(DK40i, DK424i only)
ISDN is a set of integrated telecommunications services, available over the public
telecommunications networks. ISDN makes it possible to send, receive and modify information
using telephone lines in ways that were not previously possible, such as:
♦ Dynamic use of individual or groups of standard (POTS), DID, Tie, FX, WATS, 800 lines on
an as-needed basis
♦ Much faster call setup and data transfer up to 128 kbps
♦ Multi-purpose line use, including sharing lines for voice, data, fax, and video
♦ DID functionality based on the number dialed; without needing to reserve a block of numbers
ISDN service comes in two forms:
♦ Primary Rate Interface (PRI) supports simultaneous voice or data connections (eight or 12
for the DK40i) (eight, 16 or 23 for the DK424i). PRI is similar to digital T1 service and uses
two pairs of wires from your phone company.
♦ Basic Rate Interface (BRI) supports up to two simultaneous connections using a single pair
of wires.
National ISDN standards were first established in 1992. These were formed for all equipment
providers and services to create a common set of functions for these new services. The public
network is in the process of implementing nationwide the National ISDN 2 (NI-2) services and
some locations have started National ISDN 3. Strata DK Release 4.0 is based on NI-2.