Instruction manual

Stations and Peripherals
Direct Station Selection (DSS) Console
62 Strata DK General Description 6/00
recommended over a desktop type for visibility. An internal or external modem is
recommended with a third COM port.
The system supports up to four attendant consoles. Multiple consoles automatically sharing
incoming call load on a call-by-call rotation basis. Features such as Overflow, Position Busy
Mode, and Interposition Call Transfer add to the efficiency of multiple console applications.
Although designed to be a dedicated console, the PC can also be used for other Windows
applications and serve as a multi-purpose work station.
The main screen, shown below, changes according to the status of the console.
Various telephone and system parameters can be changed from the console, without a separate
maintenance port. These include Telephone User Names and System Speed Dial numbers.
The PCATT provides a Name/Number search that works with automatic or manual call handling.
Other powerful features for the PCATT include Call Answer Priority and Queuing, Direct Station
Selection, dial pad DTMF signaling, Emergency Call ID, Flexible Programmable Keys, Loop
Keys with Status Indication, keyboard or mouse operation, and headset or handset operation with
volume control. See “PC Attendant Console Features” on Page 113 for feature descriptions and
Table 42 on Page 120 for a list of features.
Direct Station Selection (DSS) Console
The DSS consoles are for system operators.
They operate alongside a digital or electronic
telephone and have 60 buttons which can be
programmed for DSS, CO line access, All Call
Page, Night Transfer, and Station or System Speed
Dial. DSS consoles do not have their own [DNs],
since they are connected to a telephone.
Multiple consoles can operate with one DKT:
♦ DK14 does not support DSS consoles
♦ DK40i supports up to three consoles
♦ DK424i supports up to eight consoles (Table 40
on Page 109 for DSS console capacities for
various common control units)
The DSS console uses LEDs to indicate call and feature status; the DDSS has dual red and green
LEDs to help further define status. The DDSS console connects to the PDKU2. For details on data
interface specifications (Table 51 on Page 129). The older electronic HDSS console is also
supported.