Instruction manual

Introduction

Related Documents/Media

Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in

print. To find the most current version, check the version/date in the Publication

Information on the back of the document’s title page.

General Descriptions

♦ Strata DK Call Center Solutions General Description

♦ Hospitality Management Information System (HMIS) General Description

Installation and Programming

♦ Strata DK Installation & Maintenance Manual

♦ Strata DK Programming Manual

♦ Strata AirLink Wireless Systems Installation Guide

♦ Hospitality Management Information System (HMIS) Installation Guide

♦ Insight DK Installation Guide

♦ Voice Over Internet Protocol Installation & Maintenance Manual

Feature Description

♦ Strata DK Feature Description Manual

User Guides for:

♦ Digital Telephone

♦ Digital Single Line Telephone

♦ Electronic Telephone

♦ Standard Telephone

♦ DKT2004-CT Cordless Telephone

♦ DKT2104-CT Cordless Telephone

♦ Strata AirLink External Wireless Handset

♦ Strata AirLink Integrated Wireless Handset

♦ PC/Data Interface

♦ System Administrator Guide

♦ PC Attendant Console

♦ Hospitality Management Information System (HMIS)

♦ Call Center Viewer

♦ Insight DK Supervisor Guide

♦ ACD Agent Guide

♦ ACD Supervisor Guide