Instruction manual

PC Attendant Console Features
Attendant Conference Setup
114 Strata DK General Description 6/00
Attendant Conference Setup
This enables the Attendant to set up a conference call with up to four members. Conference
members can be another console, station, or CO line user. The conference can be originated by the
Attendant or requested by a station user or outside party.
Auto Day/Night Mode Switching
The DK-PCATT can automatically switch the Strata DK between Day, Day2, and Night modes,
according to the time of day and day of week. Parameters are programmed from the attendant
console. With automatic mode switching, the
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pressed. Automatic mode switching is only available with a DK-PCATT and is not a standard
system feature of the Strata DK.
Auto Dialing
When Auto Dial is on, the DK-PCATT can search for names and numbers in the directory, and
then automatically dial the number. If Auto Dial is off or no match is found, the Attendant can use
the directory and press a button to call a party or enter a number to be dialed.
Busy Lamp Field (BLF) Display
The console screen shows station status (busy/idle), so the Attendant can see who is busy. BLF
data displays in the directory area of the screen, either with or without station names.
Call Waiting Count
The number of calls waiting to be answered in the attendant console answer queue is displayed and
constantly updated.
Color CRT Display
Console text information is displayed on the monitor screen in full color. Various colors indicate
different status or conditions, making them more distinguishable to the Attendant.
Dial “O” For Attendant
Up to four attendant consoles can be installed per system. To call any available console, station
users dial O. To call a specific console, dial the specific console [DN].
Dial Outside Number For Station User
The Attendant can access a CO line and dial an outside destination number for a station user. To do
this, the Attendant must be in the talk state with a station user, an outside caller, or a caller on an
incoming Tie trunk.