Instruction manual

Contents
Chapter 8 – PC Attendant Console Features
viii Strata DK General Description 6/00
Auto Dialing........................................................................................................................................114
Busy Lamp Field (BLF) Display......................................................................................................... 114
Call Waiting Count ............................................................................................................................. 114
Color CRT Display ............................................................................................................................. 114
Dial “O” For Attendant.......................................................................................................................114
Dial Outside Number For Station User...............................................................................................114
Direct Station Selection (DSS)............................................................................................................115
Directory Display and Dialing ............................................................................................................ 115
DTMF Signaling from Dial Pad..........................................................................................................115
Emergency Calls .................................................................................................................................115
Emergency Page.................................................................................................................................. 115
Feature On-Line Help .........................................................................................................................115
Feature Prompting with Soft Keys...................................................................................................... 115
Flexible Programmable Buttons..........................................................................................................116
Headset Operation...............................................................................................................................116
Hold Button.........................................................................................................................................116
Hold Timer Display............................................................................................................................. 116
Incoming Call Identification ...............................................................................................................116
Incoming Call Statistics ......................................................................................................................116
Interposition Call Transfer.................................................................................................................. 116
Join Button.......................................................................................................................................... 116
Keyboard or Mouse Operation............................................................................................................117
Load Sharing.......................................................................................................................................117
Loop Hold Display..............................................................................................................................117
Message Center................................................................................................................................... 117
Multi-tasking....................................................................................................................................... 117
Name or Number Dialing.................................................................................................................... 118
Overflow .............................................................................................................................................118
Override...............................................................................................................................................118
Position Busy Mode............................................................................................................................118
Release Button ....................................................................................................................................118
Speed Dial Calling ..............................................................................................................................118
Split/Switch Button ............................................................................................................................. 119
Three-way Calling............................................................................................................................... 119
Through Dialing..................................................................................................................................119
Transfer Direct to Voice Mail............................................................................................................. 119
Trunk Group Busy Indication .............................................................................................................119
Trunk Group Control...........................................................................................................................119
Volume Control................................................................................................................................... 119
Appendix – General Specifications ......................................................................................... 121
Network Requirements........................................................................................................................122
Customer-supplied Peripherals and Interfaces....................................................................................124
Station Specifications..........................................................................................................................125
Glossary ............................................................................................................................................... 131
Index........................................................................................................................................................ 135