Telecommunication Systems Division Digital Business Telephone Systems DKT2104-CT Cordless Digital Telephone User Guide January 2002
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery.
Contents Introduction Organization.........................................................................................................................v Conventions ........................................................................................................................vi Related Documents and Media ...........................................................................................vi Chapter 1 – The Grand Tour Digital Technology ..................................................
Contents Chapter 5 – Features Handset Volume.................................................................................................................19 Ringer Volume...................................................................................................................19 Mute ...................................................................................................................................19 Important - Read First...........................................................
Contents Chapter 5 – Features Station .............................................................................................................................31 Call Forward Categories .................................................................................................32 Call Forward Settings .....................................................................................................32 Call Park Orbits...............................................................................
Contents Chapter 5 – Features Speed Dial..........................................................................................................................51 Make a Call Using Speed Dial........................................................................................51 Tone/Pulse Dialing.............................................................................................................52 Voice Mail - Direct Transfer.....................................................................
Introduction This guide describes the features and operation of the Strata DK DKT2104-CT 900 MHz Cordless Digital Telephone with Strata CTX Business Telephone Systems. To get the most from your cordless telephone, please read this guide thoroughly. The DKT2104-CT also works with Strata DK telephone systems (except Strata DK24/ 56/96, Release 3). Refer to the approriate user guide for your telephone system (see “Related Documents and Media” on page vi).
Introduction Conventions Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. WARNING! Alerts you when the given task could cause personal injury or death. $ULDO %ROG Courier Tilde (~) Represents telephone buttons. Shows a computer keyboard entry or screen display.
The Grand Tour 1 This chapter familiarizes you with the Strata CTX DKT2104-CT Cordless Digital Telephone handset and its batteries, Base and Charger Units, and fixed buttons. Chapter 5 – Features, beginning on page 27 covers the four pre-assigned flexible buttons. The DKT2104-CT brings mobility and productivity to office telephones. It cuts down on “telephone tag” delays and is easy to take with you.
The Grand Tour Digital Technology Digital Technology The DKT2104-CT uses 900 MHz Digital Narrow Band technology that provides: • Unsurpassed range, two to three times greater than conventional analog cordless telephones. • Clarity that is so good, it is indistinguishable from corded telephones in most environments. • Maximum security for up to 30 cordless digital telephones that is almost impossible to scan.
The Grand Tour Handset Table 1 Button Description Button Description WDON Initiates and disconnects calls. YRO Selects ringer tone and volume in standby mode and speaker volume in talk mode. FKDQ Selects channel while in talk mode and locks the handset while in standby mode. +2/' Places calls on hold. 06* Sets MW indication at called station. &1) 751 087( Table 2 LCD Message talk Conferences and transfers calls.
The Grand Tour Base Unit Base Unit The Base Unit can be used as a desktop or wallmounted unit (shown at right). There are two LEDs that indicate Desk or Cordless mode. Base Unit Antenna Desk LED Cordless LED 4501 Charger Unit The handset comes with a Charger Unit (shown at right) that has front and rear slots. The front slot functions as a cradle for the handset when idle and a charger for the handset battery. The rear slot is for spare battery charging.
The Grand Tour Volume Levels When the battery is low, the message at the right displays on the LCD and the handset beeps. Low battery symptoms are: • ba t t l ow On a call • Only WDON operates • Handset beeps once every three seconds • In standby mode • None of the buttons operate • Handset beeps once • Cannot make call CAUTION! Do not completely discharge the battery. The Lead-Acid battery for the DK2104-CT is similar to your car battery and can be damaged if it is completely discharged.
The Grand Tour Handset Mute Handset Mute Your handset speaker can be muted to consult another person in the room without the caller hearing you. The mute feature is easily turned On and Off by pressing the button. Cordless Digital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items: • Base Unit • Handset • Telephone Cord (2 ft.
Installation Important! 2 Your telephone system must be programmed for Auto Preference before WDON operates. If there is a shared DKT, you receive system dial tone automatically after picking up the DKT handset. See your System Administrator for more information. Step 1: Review Safety Instructions WARNING! To reduce the risk of fire and/or personal injury by the battery, follow these instructions: ➤ Read and understand all product instructions.
Installation Step 1: Review Safety Instructions ➤ To protect the product from overheating, do not: • Block or cover any slots or openings in the Base Unit • Place near or over a radiator or heat register • Place in an enclosed cabinet unless proper ventilation is provided. ➤ Operate this product only from the type of power source indicated on the marking label. ➤ Do not allow anything to rest on the power cord. Do not locate this product where the cord could be damaged by persons walking on it.
Installation Step 1: Review Safety Instructions WARNING! To reduce the risk of fire and/or personal injury by the battery, follow these instructions: ➤ Use only battery model BT-9000. Use of any other battery could cause a safety hazard. ➤ Do not dispose of the battery in a fire. The cell will explode. Under federal, state and local laws, it could be illegal to dispose of old batteries by placing them in the trash.
Installation Step 2: Select Location Step 2: Select Location 1. Select a location that is not subject to excessive heat or humidity. 2. Determine if the Base Unit will sit on your desk or be wall mounted. If wall mounted, go to Step 3: “Mount on a Wall”. 3. Place the Base Unit on a desk or tabletop near a standard 120VAC outlet and within reach of the Strata CTX digital line connection. 4. Keep the Base Unit and handset away from sources of electrical noise, such as motors and fluorescent lighting.
Installation Step 4: Connect Telephone Cables 5. Ensure that the wall-mount plate is placed on the wall so that the “feet” are at the bottom when you are looking at the inside of the plate. 6. Snap the Base Unit onto the plate (shown above). Step 4: Connect Telephone Cables ➤ To connect as a stand-alone telephone 4507 ➤ Connect the modular jack 4502 labeled “Line In” directly to the telephone wall jack using one of the supplied cables (shown at right).
Installation Step 5: Connect and Apply Power Step 5: Connect and Apply Power 1. Plug the AC adapter cord into the AC adapter input jack on the Base Unit (shown at right). 4381 Base Unit 2. Plug the AC adapter into a standard 120VAC wall outlet. 3. Check to see that the power LED is on. AC Adapter Charger Unit 1. Plug the AC adapter cord into the input jack on the Charger Unit (shown at right). 2. Plug the AC adapter into a standard 120VAC wall outlet. 3. Check to see that the power LED is on.
Installation Step 7: Install Handset Battery Step 7: Install Handset Battery Note Your handset should come from the factory with one battery already installed and charged. If not, follow steps below and see Step 8: Charge Batteries for First Time. 1. Carefully remove the battery cover from the back of the handset (shown at right). 2. Place a charged battery into the handset so that it slides easily along the ridges, ensuring that the polarity is correct (minus to minus and positive to positive).
Installation Step 9: Install Headset (Optional) Step 9: Install Headset (Optional) The optional headset provides a hands-free option because you can use the belt clip to carry the handset and conduct a conversation. All feature operations remain the same except the handset earphone and microphone are disconnected. ➤ Open the cover over the headset jack that is located on the side of the handset and plug in the headset as shown at right..
3 Configuration This chapter shows you how to configure the DKT2104-CT. It can operate as a DKT or cordless telephone and be programmed whenever it is idle. When entering the program mode, all incoming calls are identified with a ringback tone until the program mode is ended and current calls are unaffected.
Configuration Enter the Program Mode 4. While holding and , press WDON (shown at right). 5. Release , , and WDON simultaneously. 6. Press FKDQ until data store displays. 7. Press to toggle the settings for each program step ...or store the setting when in the data store step. ...or save the changes by stepping to data store and pressing before WDON. Note The F3 LED changes for each of the program steps after is pressed. 4504 8.
Handset Operation 4 This chapter familiarizes you with basic handset operation, including: Switching cordless and DKT modes • Signaling • Controlling handset and ringer volume • Making and answering calls • Calling busy stations and attendant consoles • Using CO access codes • Using ISDN trunks • Transferring and conferencing calls Your cordless telephone is easy to use and has a lightweight handset. The LCD gives you up-to-the minute status on transmission and call processing.
Handset Operation Switching Cordless and DKT Modes Switching Cordless and DKT Modes ➤ To set the cordless mode 1. Pick up the handset and press WDON. This message blinks, and you hear dial tone. The Cordless LCD shows ACQUIRING LINK. The DKT displays CORDLESS MODE. 2. Press WDON again and return the handset to the Charger Unit. This displays on the handset and the DKT LCD. talk Note The handset LCD goes blank after a few seconds. ...or clip it to your belt. ➤ To set DKT mode N O.
Handset Operation Handset Volume Handset Volume ➤ Press YRO while on a call to select a loud or soft volume level. Ringer Volume ➤ Press YRO to select the ring volume. You can choose high, low, and off for two ringer types. Note When ring off displays, you receive a vibration alert instead of the audible ring tone. Mute ➤ To Mute Your Conversation 1. Press and hold 087( to consult with another person in the room without the caller hearing you. 2. Release 087( to continue the conversation.
Handset Operation Important - Read First Important - Read First Be sure to check with your CTX System Administrator and make sure you know which features are enabled on your system. Use the check boxes ❐ throughout this book to mark which features you have. What’s My Line? Throughout this guide, the word “Line” is mentioned. For example, you will be instructed to “select a Line.
Handset Operation Answering Calls External Numbers 1. Press WDON.You hear dial tone and LED lights steady. A line may be automatically selected or you can manually choose a line. 2. Enter a telephone number. Dial tone stops after you dial the first digit. 3. Press WDON to hang up. 9 5 8 3 6 7 0 0 talk Answering Calls CO Lines or [DNs] ➤ Press the flashing [DN], /LQH, or WDON. The LED changes from flashing (incoming call rate) to steady. Pooled Line Groups ➤ Press the flashing 3RROHG /LQH *US or WDON.
Handset Operation Using Busy Override Using Busy Override ➤ Press Busy Override is activated (use only if the called station is not equipped for OCA). ...or . Executive Override (system programmable option) is activated. Calling the Attendant Console There are three ways to call the Attendant Console depending upon system programming. You can call any Attendant Console, a particular Attendant Console, or all Attendant Consoles. ➤ To Call Any Console ➤ Press a [DN] + 0.
Handset Operation Transferring Calls Transferring Calls You can transfer calls to a idle or busy station, but you cannot transfer calls to a station that is in the DND mode. Note You cannot transfer calls to a station that is DND. 1. Press &1) 751. You hear dial tone and the Line or [DN] LED flashes at the conference rate. 2. Enter the transfer-to [DN], Hunt Group [DN], or ACD group [DN]. You hear a single tone, unless the call was made with Tone First Signaling. Then, you hear ringing tone. 3.
Handset Operation Transferring Calls Transfer Calls to the Cordless You can transfer an active call from the DKT to the cordless or vice versa by using +2/'. If the cordless is idle, the transfer takes place immediately. 1. While in conversation, press +2/' on the DKT. The Line LED flashes. 2. Press WDON on the Cordless handset The Cordless LED lights steady. The DKT LEDs go out and displays “CORDLESS MODE.”. 3. Press +2/' on the Cordless handset (shown right). 4505 Transfer Calls to the DKT 1.
Handset Operation Conference Calls You receive a recall ring when your station or [DN] is idle and camp-on is cancelled when the called station user fails to answer within a predetermined time. Repeat the procedure if necessary. Conference Calls You can conference together up to eight parties (including your own) - with up to six parties being external CO or network lines. The actual number of conference parties with acceptable volume levels depends on the local and far end phone line conditions.
Handset Operation Conference Calls Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference. This enables participants in a conference to listen to or leave a voice mail message during one phone call. ➤ To add Voice Mail to a conference call (performed by Conference Master) 1. Press &1) 751 to place the current call on Consultation Hold. 2. Dial the voice mail (VM) extension number, then enter the VM mailbox and security code.
Features 5 This chapter is alphabetical list of features that work with your cordless telephone. It has many of the same features as a 2000-series digital telephone.
Features Account Code Calls Account Code Calls Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are assigned in the system as a fixed length (default is six digits) and are recorded by the system, along with the details of the calls, which can be printed on a Station Message Detail Recording (SMDR) report.
Features Automatic Busy Redial Voluntary Account Codes (Verified/Non-Verified) Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option. If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.
Features Automatic Callback Automatic Callback When you reach a busy station, you can set Automatic Callback to have the system monitor the busy extension and notify you when it becomes idle. Automatic Callback can also place you in queue for an available outside line, if you reach a line group in which all lines are busy. When a station or line becomes available, the system rings your telephone. Then when you answer, it automatically rings the intended destination.
Features Auto Redial Auto Redial This feature enables you to automatically redial the last number (outside or extension number) called by pressing 5HGLDO. 5HGLDO must be programmed as one of the four flexible buttons on the telephone. 1. Press your extension or /LQH button. Make sure that you press the same extension or /LQH button that you used to dial the telephone number that you wish to redial. You hear dial tone. 2. Press 5HGLDO. The last telephone number you dialed is automatically redialed.
Features Call Forward Call Forward Categories You can set Call Forward for the following categories of calls. Within these categories, you can use five different types of Call Forward Settings. • Call Forward Any Call – Forwards any call, whether an internal call or incoming line call. • Call Forward - Incoming Line – Forward incoming line calls only. • Call Forward Any Call - Set for Another Station – Enables you to forward all calls for another telephone within your telephone system.
Features Call Forward • Call Forward Cancel – Cancels the set Call Forward feature. Notice that each category of Call Forward has a different code for canceling. Station Call Forward Procedures The following table contains Call Forward Button sequences. You can do a Call Forward function by entering the button sequence as described. Some Call Forward features require a Pass Code entry. Use the following procedure to change your Pass Code.
Features Call Forward Table 3 Call Forward Procedure (continued) Feature Button Sequence Busy No Answer Extension button + + Dest. No. + Timer + Cancel Extension button + (Tone) Call Forward - Incoming Line Calls: Forward incoming line calls only. All Calls Busy No Answer Busy No Answer Cancel (Tone) + Dest. No. (Tone) Extension button + (Tone) + Dest. No. (Tone) Extension button + + Dest. No. (Tone) + Timer (Tone) + Extension button + + Dest. No.
Features Call Forward Table 3 Call Forward Procedure (continued) Feature Button Sequence Call Forward - Incoming Line Call - Set for Another Station: Enables you to set forwarding of incoming line calls for another telephone within your telephone system All Calls Extension button + (Tone) + (Tone) + ext. no. + Pass Code + (Tone) + Dest. No. Busy Extension button + (Tone) + (Tone) + ext. no. + Pass Code + (Tone) + Dest. No. No Answer Extension button + (Tone) + ext. no.
Features Call Park Orbits Call Park Orbits The Call Park feature enables you to hold a call temporarily in a location other than your telephone. These areas are called orbits. You or another telephone user can retrieve a parked call from its orbit by specifying the orbit number. You can specify one of 20 General Park Orbits (7000~7019) or a valid extension number within the system.
Features Call Park Orbits ➤ To retrieve a parked call 1. Press 3DUN LQ 2UELW...or your extension button + . 2. Enter the Orbit Number where the call is parked or for the extension from which you are calling. You cannot use to retrieve a parked call. The extension LED flashes at the in-use rate when the call is retrieved.Call Pickup You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls.
Features Call Park Orbits Table 4 Call Pickup Feature Codes For Incoming Calls: Dialing Description Group Picks up a call ringing to a member of your pickup group. Directed Extension + Primary Ext. No. Picks up a call ringing on any line appearance of the telephone specified by its Primary extension number. Directed Group + Group No. Picks up a call ringing to a terminal in the specified Pickup Group. Directory Number + Ext. No.
Features Call Waiting Call Waiting Call Waiting places an incoming call in queue and alerts you with a warning tone. The [DN] or Line LED flashes at the on-hold rate. 1. If you are talking, press +2/' ...or the flashing [DN]. The call you are on is placed on hold and you are connected to the waiting call. The [DN] or Line LED lights steady. ...or /LQH if your telephone has the Auto Hold feature. See your System Administrator to find out if you have Auto Hold. ...or the ringing [DN] or /LQH.
Features Do Not Disturb Do Not Disturb If your station is in Do Not Disturb (DND) mode, internal, external and transferred calls do not ring your station and Off-hook Call Announce calls are denied. You can continue to make calls while in the DND mode. When originating a call in DND mode, you will hear a short burst of interrupted dial tone followed by continuous dial tone. You can start dialing at any time during either tone.
Features Door Lock(s) ➤ To deactivate DND for another extension ➤ Enter (hear Entry Tone) + the Primary extension of the remote extension + the pass code + (hear Success Tone). This removes DND from the target telephone. ➤ To change your DND Pass Code ➤ Enter (hear Entry Tone) + ext. no. (hear Entry Tone) + old pass code + (hear Entry Tone) + new pass code + (hear Success Tone). If you activate DND while a call is ringing, the ringing stops.
Features Door Phone(s) Door Phone(s) Door phones can be used to call telephones selected in system programming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area. The number of possible door phones varies by Strata CTX system, with up to 24 as the maximum for larger systems. LCD telephones display the door phone name ID when calls are made to or from door phones.
Features Emergency Ringdown ➤ To call/monitor a door phone 1. With the handset off-hook, press a extension. You hear dial tone and the LED flashes green (in-use). 2. Press + extension for the door location. A two-way talk-path exists between your telephone and the called door phone. You can audibly monitor the area around the door phone. ➤ To call from a door phone 1. Press the door phone button and then release it. You hear a distinctive ringing tone–one or five times (set in system programming). 2.
Features Held Calls Placing Line Appearances or [DN] Calls on Hold ➤ Press +2/'. The Line or [DN] LED flashes green at the on-hold rate. You hear recall tone when your station is idle (or two times only when busy) if you do not retrieve the held call before “Hold the recall” time set in system programming expires. Retrieving Held Calls ➤ Press /LQH or the [DN] that is on hold. The Line or [DN] LED flashes at the onhold rate. H N O L D O .
Features ISDN Outgoing Calling ISDN Outgoing Calling This feature enables calling over Integrated Services Digital Network (ISDN) trunks, provided that you are connected to a Strata CTX and that you subscribe to ISDN lines. ISDN trunks offer faster call connection setup and more connection circuits. An ISDN call is initiated automatically with a timer or with a start sequence. The method depends on your system’s programming. See your System Administrator to determine the method. 1.
Features Off-hook Call Announce Responding to a Lit Msg LED 1. Press 0VJ, then lift the handset. Your phone rings the extension or voice mail device that sent the indication. The LED continues to flash red. 2. After answering the message(s), place the handset back on-hook. 3. If the Msg LED continues to flash, you have more messages; repeat Steps 1~3 above to retrieve them. Voice mail devices turn off the LED/LCD indications after a short delay, after you checked all messages. 4.
Features Override Calls Override Calls The available override features are: Busy Override Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting. The Busy Override (BOV) muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered. This option applies to the station receiving the muted ring.
Features Paging Executive Override Executive Override enables you to enter an established conversation. Your telephone can also be programmed to block Executive Override from other telephones. ➤ To perform Executive Override ➤ After reaching a busy station, press ...or, if you have an LCD telephone, use the OVRD Soft Key. You enter a conference with the busy station and the party to whom he was talking. The called parties may hear an optional tone signal prior to your entering the conversation.
Features Paging ➤ To make a Group Page ➤ Press *URXS 3DJH and enter the Group number (01~16) ...or press extension + and enter the zone number. Answering a Page ➤ To answer a Group Page, lift the handset off-hook, press extension + and enter the Group number. ➤ To answer an External Group Page, lift the handset off-hook, press extension + and enter the Group number. All Call Page You can make an All Call Page to telephones assigned to the “All Call Page Group.
Features Privacy Privacy Privacy controls the ability of more than one person to use the same extension or CO line at the same time. Privacy applies to multiple appearances of extensions, Phantom extensions, outside Lines and outside Line Group buttons.The application of Privacy to individual telephones is controlled in system programming. By default, the system is private.
Features Release and Answer Release and Answer This feature enables you to automatically disconnect or transfer an active call and answer a new call with the push of a button, instead of with the handset. Note Your telephone must be programmed with 5HOHDVH DQG $QV. ➤ Press the 5HOHDVH DQG $QV. The Line or extension LED flashes to indicate a new incoming call while you are connected to the existing call. You hear a muted, Busy Override or Camp-on-busy tone.
Features Tone/Pulse Dialing Then, dial the Station or System Speed Dial Number. Station Speed Dial numbers occupy numbers 100~199. System Speed Dial numbers occupy numbers 200~999. Tone/Pulse Dialing With some older Central Offices, you may have to make calls on outside lines programmed for rotary dial pulses.This feature enables you, while on these lines, to switch to tone dial to access remote equipment (such as an answering machine) requiring touchtones.
Appendix – Feature Access Codes A This chapter contains Feature Access Codes which are entered as a sequence on your telephone to use a particular feature. Also, the Call Forward Feature Access Codes sometimes have special requirements for entering a destination and a timer. Refer to “To use the Call Forward button sequence” on page 33 for more details on these entries.
Appendix – Feature Access Codes Voice Mail - Direct Transfer Table 5 Feature Access Codes (continued) Feature Feature Access Code Sequences Call Forward - Any Calls (Internal and External) All Call Ext. button + + Dest. No Busy Ext. button + + Dest. No. No Answer Ext. button + + Dest. No. + Timer + Busy No Answer Ext. button + + Dest. No. + Timer + Cancel Ext. button + Call Forward - External (Outside) Calls All Call Ext. button + + Dest. No.
Appendix – Feature Access Codes Voice Mail - Direct Transfer Table 5 Feature Access Codes (continued) Feature Feature Access Code Sequences Call Park + Orbit Number Activate &1) 751 Retrieve Ext. button + + Orbit Number System Orbits ~ Call Pickup Incoming - Group Pickup Incoming - Directed Terminal Pickup Incoming - Directed Group Pickup Incoming - Directed Extension Pickup On hold - Local Retrieve Ext. button + Ext. button + On hold - Remote Retrieve Ext.
Appendix – Feature Access Codes Voice Mail - Direct Transfer Table 5 Feature Access Codes (continued) Feature Feature Access Code Sequences LCD Language (Change) LCR (Outgoing Call) + Language No. Message Waiting (MW) Release a received MW Retrieve a received MW Activate MW at another Station without Ringing Cancel MW at another Station without Ringing Messaging - Advisory + Ext. no. + Ext. no. + Message No.
Appendix – Feature Access Codes Voice Mail - Direct Transfer Table 5 Feature Access Codes (continued) Feature Speed Dial Register Station (00~99) System Feature Access Code Sequences + Index Number (00~99) + Index Number (000~099) + Index Number (100~199) + Index Number (200~299) + Index Number (300~399) + Index Number (400~499) + Index Number (500~599) + Index Number (600~699) + Index Number (700~799) Start Application Substitution of Dial “ ” Substitu
Appendix – Feature Access Codes Voice Mail - Direct Transfer 58 Strata DKT2104-CT Cordless Digital Telephone 01/02
Appendix – Troubleshooting and Specifications B This appendix covers these topics: • Troubleshooting • Range and performance • Simultaneous conversation channels • Radio interference • Specifications Troubleshooting If your cordless telephone is not performing to your expectations, try the suggestions in Table 6. If you are still unable to resolve the problem, contact your telephone System Administrator. Important! Do not attempt to service this unit yourself.
Appendix – Troubleshooting and Specifications Troubleshooting Table 6 Troubleshooting Suggestions Condition Suggestion Make sure the AC adapter is plugged into the Charger Unit and wall outlet. If the AC adapter is plugged into a wall outlet with a switch, make sure the switch is turned on. CHARGE LED does not light when handset is placed on Base Unit. Make sure the handset is properly seated in the Charger Unit. Make sure the Sealed Lead-acid battery is properly seated in the handset.
Appendix – Troubleshooting and Specifications Range and Performance Range and Performance The cordless digital telephone operates up to 1.1 miles from its base in a completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, depending on the building structure in which the it’s used.
Appendix – Troubleshooting and Specifications Specifications Specifications For frequencies, power requirements, weight and size specifications, see Table 7. Table 7 Specifications General Frequency Control Frequency Synthesizer Modulation FM Operating Temperature -10° to 50° C Base Unit Receive/Transmit Frequency 905~925 MHz (30 channels) Power Requirements 10VDC from supplied AC adapter Size Width – 5.0 inches Depth – 7.5 inches Height – 3.7 inches Weight Approximately 1 lb., 5 oz.
Index A C access codes, 53 account code, 53 calls, 28 forced account codes (verified/nonverified), 28 account code calls, 28 advisory messaging, 56 all call page, 49 answering calls, 23 attendant console, 53 automatic busy redial, 53 callback, 31 callback cancel, 53 hold, 44 automatic busy redial, 29 automatic callback, 30 call B background music (BGM), 53 battery, 4 charging extra packs, 7 extending life, 7 removing and charging, 13 busy override, 47 Strata DKT2104-CT Cordless Digital Telephone 01/02
Index E~P do not disturb, 40, 55 override, 47 door lock, 41 control, 55 door phone, 42 calling, 55 E emergency call, 55 page, 49 emergency calls to the attendant console, 22 executive override, 48 F feature access codes, 53 features, 7 flash, 55 forced account codes (verified/nonverified), 28 G group pickup, 37 H handset, 17, 20 volume level, 17 I installation, 7 installing optional headset, 14 ISDN buttons, 22, 52 L language changes, 56 LCD 64 low battery indicator, 7 name/number display, 45 LCR d
Index R~V pooled line group, 20 privacy, 50 on-line, 48 override, 48 private network access, 56 R radio interference, 61 range, 61 release and answer, 51 repeat last number dialed, 56 ringer volume level, 19 V voice mail access codes, 57 conference, 26 direct transfer, 52 volume control, 57 voluntary account codes (verified/nonverified), 29 S simultaneous conversation channels, 61 specifications, 62 speed dial, 51 access codes, 57 start (ISDN button), 22, 45 start application, 57 sub (subaddress ISDN bu
