DATECS Card Reader One USER GUIDE Card Reader One User Guide © 2016 Datecs, Ltd.
1 DATECS All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Datecs, Ltd. The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
1 DATECS FCC ID: YRWCRONE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. No changes shall be made to the equipment without the manufacturer’s permission as this may void the user’s authority to operate the equipment.
1 DATECS Contents CONTENTS ................................................................................................................................................................... 4 PREFACE ............................................................................................................................................................................ 6 AUDIENCE ..............................................................................................................................
1 DATECS KEYPAD DOES NOT RESPOND ..................................................................................................................................................... 20 TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................ 20 Check Magnetic Card Reader .........................................................................................................................
1 DATECS PREFACE This guide is the primary source of information for setting up and installing Card Reader One. Audience This guide provides simple descriptions of Card Reader One features, as well as basic information for anyone installing and configuring Card Reader One. Organization This guide is organized as follows: Chapter 1, Overview. Provides an overview of the Card Reader One. Chapter 2, Specifications. Discusses power requirements and dimensions of Card Reader One, etc. Chapter 3, Setup.
1 DATECS Related Documentation To learn more Card Reader One, refer to the following set of documents: • Card Reader One Physical Security Features • Card Reader One Firmware API Specifications • Card Reader One Software Design Specifications CONVENTIONS Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use.
1 DATECS Overview This chapter provides a brief description of Datecs’s Card Reader One device. Card Reader One Payment Terminal The Card Reader One unit is a handheld PIN pad with an integrated smart, magnetic stripe, and contactless card reader offering advanced security and payment processing capabilities to handle credit and PIN-based debit card transactions. Card Reader One supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric encryption (RSA).
1 DATECS Features and Benefits Exceptional Ease of Use • Ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consumer for PIN entry. • Intuitive interface and large, colored control keys simplify training and reduce support requests. • Highly readable display handles multiple languages.
1 DATECS Device Specifications Processor Memory ARM Cortex® M3 Security Microcontroller Cortex® M3 Processor • 256KB of SRAM • 1MB Flash with Cache Application Memory 32 Mbit SPI Serial Flash Display LCD, monochrome, 128 x 32 Keypad • 10 numeric keys • 2 functional keys Magnetic Card Reader • 3-track bi-directional reading • ISO 7810, 7811 and 7813 Smart Card Reader • ISO7816, EMV L1 certified Contactless Card Reader for payment applications (option) • AMEX ExpressPay MagStripe and EMV ZIP an
1 DATECS Device Operation 7 6 3 2 4 1 1 5 Figure 1 1. 2. 3. 4. 5. 6. 7. Magnetic Stripe Reader Contactless Reader LED Indications Display Keypad Smart Card Reader 10-pin micro-USB Connector Power Button The battery is charged by the 5V micro-USB connector. The Card Reader One is switched on and off by pressing the button. The Card Reader One comes with a USB communication cable. The USB communication cable is connected to the Card Reader One’s micro-USB connector.
1 DATECS Setup When Card Reader One is switched on and the button is kept pressed, on the display will be shown the name and the version of the Secure Boot Loader and the firmware. Service personnel can access two different system modes: Service Mode and Application Download Mode. SERVICE MODE To enter Service Mode for key loading and test operations, the button while switching on the Card Reader One.
1 DATECS INFO HARDWARE Gives information about the status of the following hardware properties: BATT: indicates the voltage of the 620 mAh battery VBUS: indicates if external power supply is plugged in CHARGE: indicates if the battery is charging BATLOW: identifies low battery INFO KEYS Shows the version of the following keys: AIK keys version TEST DISPLAY Performs a display test. Initially a blank screen is displayed. When button is pressed once, completely black screen is displayed.
1 DATECS KEYS DOWNLOAD To download the Acquirer Initial Keys (AIK) the PINPAD has to be set in Keys Download Mode, in which it exchanges information in a secure way through the USB interface using proprietary communication protocol.To exit the mode the button has to be pressed. CLEAR DEA KEYS Deletes the customer’s DEA key hierarchy. EXIT Exit the service menu forwarding the control to the application.
1 DATECS COMMUNICATION PARAMETERS The default USB VC serial port communication parameters are the following: 115200bps 8bit 1 stop bit no parity APPLICATION SETTINGS USB MODE DEVICE BLUETOOTH Settings Mode: ENABLE/DISABLE ADDR: MAC ADDRESS of the Bluetooth NAME: Bluetooth name PASS: Bluetooth password PAIR: DISCOVERABLE/HIDDEN AUTO: ENABLE/DISABLE VER: Bluetooth firmware version MASTER RESET: return to default settings PAIRING FW UPDATE AUTO OFF 60min *Default settings Note: Setting can vary dependi
1 DATECS Magnetic Card Reader Use The magnetic card transaction procedure can vary depending on the application loaded on the Card Reader One. Verify the proper procedure with your application provider before performing a magnetic card transaction. To Conduct a Magnetic Credit/Debit Card Transaction 1 Position a magnetic card with the stripe facing front and down (Figure 5). 2 Insert it into the MS card reader slot and then quickly swipe it.
1 DATECS Smart Card Reader Use The smart card transaction procedure can vary depending on the application loaded on the Card Reader One. Verify the proper procedure with your application provider before performing a smart card transaction. To Conduct a Smart Card Transaction 1 Position a smart card with the gold contacts facing upward (Figure 6). 2 Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly.
1 DATECS Contactless Card Reading Figure 7 Place the card on the shown spot and press the reading RFID card button on the application. Note: The center of the smart card must be aligned with the center of the contactless logo on the display, regardless of the orientation of the card.
1 DATECS Display indicators Battery level status: If battery level - 1 bar – low battery If battery level - 4 bars If battery level - 2 bars If battery level - 5 bars If battery level – 3 bars If battery level - 6 bars - fully charged Outside power from cable or Power station – “Plug” Battery is charging from power cable or Power station – “Flash” "USB" - connection Card Reader One User Guide 1 DATECS Page 19 of 22
1 DATECS Troubleshooting Guidelines This chapter lists typical examples of malfunction you may encounter while operating your Card Reader One unit and steps you can take to resolve them. The troubleshooting guidelines provided in the following section are included to assist successful installation and configuration of Card Reader One units. If you are having problems operating your Card Reader One unit, please read through these troubleshooting examples.
1 DATECS Check Smart Card Reader • Perform a test transaction using several different smart cards to ensure the problem is not a defective card. • Ensure that the card is inserted correctly (see Smart Card Reader Use). • If the problem persists, contact your local Datecs representative. Due to risk of shock or damage, do not use the Card Reader One unit near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
1 DATECS Individual Packaging Card Reader One User Guide 1 DATECS Page 22 of 22
