User's Manual Part 2

Q: My PocketSurfer2 is not charging?
Q: The screen on the PocketSurfer2 is flickering?
Q: I am unable to connect to the internet on the PocketSurfer2?
WARRANTY AND POLICIES:
Q. What is the warranty term? Can I buy extended warranty?
Q: I want to return my PocketSurfer2. Who do I contact?
Q: What do I do if my PocketSurfer2 is lost or stolen?
Q: I love this product and I want to work for your company,
1. Unplug the charger from the PocketSurfer2 and try charging it again.
2. Check the Power Outlet to make sure that it is active
3. Check your USB power cord for any cuts or fractures in the wire
4. Check the charging socket, located on the left-middle side, to make sure it is not
damaged
If the unit still does not charge, call the Nationwide Customer support line at
Turn the Unit off and Restart the device after a minute or so. Check to make sure the
device was not exposed to moisture. If still the problem occurs contact the
Nationwide Customer support line at:0-844-999-0990
Try re-starting your device and try to reset the unit, by taking pointed pin and gently
insert it in the hole provided at the top of the keyboard, and a bit to the left of the
digit “1”, if you are still not able to connect, call technical support at:
0-844- 999-0990 or Email: [e-mail]
The standard warranty term for the PocketSurfer2 is 1 Year from the date of
purchase. Please contact your retailer where you purchased the PocketSurfer2 from
to inquire about purchasing extended warranties.
For all Replacement, Repair, Service and Return issues, please contact your local
retailer where you purchased the unit from. You can also call the Nationwide
customer support at: 0-844- 999-0990 or Email: [e-mail]
Please contact the ISP technical support at 0-844-999-0990 to report the
problem and have your service disabled.
Or if you are not able to call, please Email: [e-mail]
You can also contact your local retailer where you had purchased the unit from.
A: Please send in your resume
0-844-999-0990
[e-mail]
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FREQUENTLY ASKED QUESTIONS (FAQ)
Chapter 11
How should start from where i start.