User's Manual Part 2

Q: How do you compare the PocketSurfer2 to a Blackberry or a
Q: My PocketSurfer2 does not turn ON and all the keys are frozen
Q: My Screen went black all of a sudden and now the device
Q: My Pocketsurfer2 fell and the screen cracked, what is your
PocketSurfer2 is backed by a patented data compression / acceleration technology,
which allows end-users to experience a faster, richer mobile internet experience by
sending less data through standard GPRS mobile data signals to the PocketSurfer2.
Sending less data means a faster user experience, while our technology ensures
that the user experience remains the same.
The PocketSurfer2 has an in-built GPRS modem and SIM card which will allow it to
work anywhere that there is a GPRS signal.
Try the following:
1. Charge your PocketSurfer2 for one hour and then try restarting it.
2. Try to reset the unit, by taking pointed pin and gently insert it in the hole provided
at the top of the keyboard, on top of and a bit to the left of the digit “1”.
Try to reset the unit, by taking a pointed pin and insert it in the hole provided at
the top left of the keyboard, on top of and a bit to the left of the digit “1”.
If this option does not work and if you'd like to speak to someone about service
or support, you can call the nationwide customer support at: 0-844-999-0990
or Email: [e-mail]
For detailed information on the warranty, please refer to the detailed warranty policy
in your user manual or visit:
(which is in most places around the
world).
WWW.POCKETSURFER.CO.UK/MANUAL
Pin-reset hole
FREQUENTLY ASKED QUESTIONS (FAQ)
Chapter 11
PocketSurfer2
( DataWind )
Sidekick?
as well. What do I do?
won't turn ON. What do I do?
replacement policy?