Product Warranty

Our goal for all our imaging supplies is to meet or exceed OEM performance. If in using
our products under normal business conditions during the warranty period, they fail to
perform to your expectations, please contact us for replacement or credit. See our warranty
below for details.
MANUFACTURER’S WARRANTY
This product is warranted to be free from defects in materials and workmanship for a period of 24 months from date
of purchase when stored, installed and used under normal conditions. If the product fails during the warranty period,
the product will be replaced or credit issued at the option of the buyer in accordance with the manufacturer’s
Returned Material Policy. This product is warranted not to damage the print head or a printing mechanism or
component when stored, installed and used in accordance with the recommended procedures of the product
manufacturer or the equipment manufacturer’s recommended procedures. In the event of any damage to a printing
mechanism or component caused solely and directly by the use of this product, the manufacturer will pay the
reasonable cost of service and repair, provided the buyer: (1) Notifies us of such damage in writing within thirty days
and (2) delivers a written service report, signed by authorised technical service personnel, identifying the supply
product as the sole and direct cause of such damage, along with print samples and damaged or replaced parts. The
manufacturer of this product accepts no responsibility for damage to the equipment printing components due to lack
of routine and proper service, maintenance or cleaning of the equipment, including the replacement of equipment
components at the end of their rated lives, as recommended by the equipment manufacturer.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED,
IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES
OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY
AND SETS FORTH BUYER’S EXCLUSIVE REMEDY IN CONNECTION
WITH SUCH WARRANTIES. IN NO EVENT SHALL WE BE LIABLE
FOR COLLATERAL, CONSEQUENTIAL, INDIRECT, INCIDENTAL OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY
LOST PROFITS, LOSS OF DATA OR LOSS OF USE, ARISING OUT
OF, OR CONNECTED IN ANY WAY WITH, THIS AGREEMENT
OR ANY GOODS SOLD PURSUANT HERETO. SOME STATES
OR PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR IMPLIED WARRANTIES, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS
WHICH VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.
WARRANTY
OUR GUARANTEE. A PROMISE TO YOU...