Specifications

MP Series: Compact4 Mark II & Compact4 Mobile Mark II
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Ordering Products
From whom can I order Compact4 Mark II printers?
As a reseller, you can purchase Compact4 Mark II printers directly from Datamax-O’Neil.
Repair Services
Where can I get the Compact4 Mark II printers serviced?
You can become an authorized service provider through training at Datamax-O’Neil, or you can return the products to
Datamax-O’Neil for repair.
Technical Services
Who should I contact for technical support?
As an authorized reseller, you are the first level of support for your customer. Datamax-O’Neil will support any
technical questions that you are unable to provide. Help is available at any of the regional offices listed below:
Datamax-O’Neil
Corporate - HQ
Datamax-O’Neil
EMEA
Datamax-O’Neil
Asia-Pacific
Datamax-O’Neil
Latin America
Orlando, FL USA
Monday - Friday
8:00am - 6:00pm EST
Tel: [phone]
Fax: [phone]
France
Monday-Friday
Tel: [phone]
Fax: [phone]
Singapore
Monday - Friday
0830 - 1730
Tel: [phone]
Fax: [phone]
Orlando, FL USA
Monday - Friday
8:00am - 5:00pm EST
Tel: [phone]
Fax: [phone]
Communications
What is the best communications port to use for mobile applications?
Due to the rough environment of most mobile applications, you should recommend to your customers that they use
the serial port which is less susceptible to reinitializing if the power or connection is interrupted by constant vibration.
Upgrades
How do I upgrade my customers’ printers with available options?
After completing authorized service training, you will be capable of upgrading the printers with any compatible
options. Printers may be upgraded with a compatible option at any time.
Frequently Asked Questions