Specifications
MP Series: Compact4 & Compact4 Mobile
25
Repair / Warranty
Preventive Maintenance
Datamax recommends regularly scheduled maintenance to keep
your printer operating reliably with uninterrupted service.
To be safe, Datamax recommends cleaning your printer using
Compact4 cleaning cloths as instructed in the userʼs guide
between every roll change.
Reference the graphs below to match your usage and print
method (direct thermal or thermal transfer) to determine how
often you should be cleaning your printhead.
Warranty Statement
Compact4 and Compact4 Mobile Printers
Limited Warranty Statement
Datamax warrants to the Purchaser that under normal use and service the Compact4 and Compact4
Mobile printers (with the exception of the thermal printhead and platen roller) purchased hereunder shall
be free from defects in material and workmanship for a period of twelve months from the date of shipment
from Datamax or 2 million linear inches of use, whichever comes first.
You may extend your warranty an additional year at no extra charge if you register within the first
three months of ownership.
Expendable and/or consumable items or parts (such as lamps, fuses, labels and ribbons) are not covered
under this warranty. This warranty does not cover equipment or parts, which have been misused, altered,
neglected, handled carelessly, or used for purposes other than those for which they were manufactured.
This warranty also does not cover loss, damages resulting from accident, or damages resulting from
unauthorized service.
***IMPORTANT***
You may extend your warranty an additional year at no extra charge if you register your printer
within the first three months of ownership. Registration is done by mailing in the warranty card
provided in the box with every printer.
Expendable and/or consumable items or parts (such as lamps, fuses, labels and ribbons) are not covered
under this warranty. This warranty does not cover equipment or parts, which have been misused, altered,
neglected, handled carelessly, or used for purposes other than those for which they were manufactured.
This warranty also does not cover loss, damages resulting from accident, or damages resulting from
unauthorized service.