Operator’s Manual
Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation. Windows is a registered trademark of the Microsoft Corporation. Ethernet is a registered trademark of Xerox Corporation. All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.
Agency Compliance and Approvals C US Listed UL60950-1: 2003 1st Edition Information Technology Equipment CSA C22.2 No. 60950-1-03 1st Edition; April 2003 EN60950 For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min H05VV-F cord which has a minimum 0.
Important Safety Instructions The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions. This unit has been carefully designed to provide years of safe, reliable performance. As with all electrical equipment, however, there are some basic precautions that you should follow to avoid personal injury or printer damage: y Before using the printer, carefully read all the installation and operating instructions.
Contents Overview ...........................................................................................1 1.1 About the Printer ................................................................................... 1 1.1.1 Standard Features ...................................................................... 2 1.1.2 Optional Features ....................................................................... 3 Getting Started .................................................................................
4.2 The Menu System ................................................................................ 33 4.2.1 Media Settings ......................................................................... 35 4.2.2 Print Control ............................................................................ 38 4.2.3 Printer Options ......................................................................... 40 4.2.4 System Settings ....................................................................... 51 4.2.
5.3.2 Level One Reset ....................................................................... 88 5.3.3 Level Two Reset ....................................................................... 88 5.4 Printhead Assembly Adjustments............................................................ 88 5.4.1 Leveling Cam Adjustment .......................................................... 88 5.4.2 Printhead Pressure Adjustment ................................................... 90 5.
7.2 Model-Specific Specifications ................................................................118 7.3 Approved Media and Ribbon .................................................................128 7.4 Print Quality Controls ..........................................................................130 Appendix A ....................................................................................131 Module Assignments, and File Handling Definitions and Messages .....................131 Appendix B ......
1 Overview 1.1 About the Printer Congratulations on your purchase of an H-Class printer (hereafter referred to as ‘the printer’). This manual provides information regarding printer setup, operation, and care. To print label formats, refer to the instructions provided with your labeling software; or if you wish to write custom programs, a copy of the Class Series Programmer’s Manual can be found on the Accessories CD-ROM and at our web site at http://www.datamaxcorp.com.
1.1.
Model Number H-4xxx (Standard Models) H-6xxx (Standard Models) H-xxxxX (Tall Models) Ribbon Low Detection and Warning X X X Scalable Font Engine, Dynamic Font Attributes, Bold and Italic X X X Optional X X Serial RS-232/422 Interface X X X Text, Bar Code, Graphics, and Image Printing X X X Three-Inch Media Hub X X X Time and Date Battery Backup X X X Time Stamping X X X USB (device) Interface, Version 2.
External Media Rewinders Precision-crafted, bi-directional rewinding mechanisms with device-dependant features: • DMXREW1 - accommodates 1 to 4-inch (25 to 101 mm) diameter cores, accepts a maximum label width of 4.5 inches (114 mm), and rewinds to an 8-inch (203 mm) maximum outer diameter at 10 inches per second. • DMXREW2 - accommodates 3-inch (76 mm) diameter cores, accepts a maximum label width of 9.5 inches (241 mm), and rewinds to a 12-inch (304 mm) maximum outer diameter at 30 inches per second.
Peel and Present Mechanism, Standard (Internal Rewind required) A plate-style output regulator that automatically separates die-cut labels from the backing material and inhibits printing when a label is presented. (Minimum label length is 1.5 inches [38 mm]). Present Sensor An output regulator that inhibits printing when a label is presented.
Option Installation (continued) 6 Option Recommended Installer Peel and Present Mechanism Operator Present Sensor Operator RFID (Ready and Full Upgrade) DMX Certified Technician SDIO Interface and USB Host Ports DMX Certified Technician Thermal Transfer Operator H-Class
2 Getting Started 2.1 Unpacking The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage and, if evident, notify the shipping company before acceptance.) After removing the packaging, check the contents of the shipment. The following items are included: • Printer • Power Cord • Quick Start Guide • Accessories CD-ROM • Warranty Card • Any special or additionally purchased items. ; H-Class Save the carton and packing material for future use.
2.1.1 Additional Requirements Other items can also be needed for operation: • An interface cable (see Section 2.2.2); • Applicable media (see Section 7.3); and, • Applicable software (consult the Accessories CD-ROM, your dealer, or Datamax). 2.2 Installation The printer features an auto-ranging power supply and several different interface types for easy installation. Ensure that the Power Switch is OFF when making printer connections. 2.2.
2.2.2 Connecting the Interface Cable(s) The printer can be interfaced to your host system via the Ethernet, Parallel, Serial, and USB ports. Following power-up (or after a period of inactivity) communications will automatically be established through the first port that receives valid host data. Once established, communication through another port will only occur after the selectable Host Time-out period is reached or if printer power is cycled OFF and ON. ; Unless otherwise noted, refer to Section 4.2.
; "Off the shelf" serial cables can be used with Xon/Xoff handshaking. USB Connection The USB interface connection may differ slightly depending upon the operating system and hardware configuration of the host computer. Basic connections are shown below.
2.2.3 Connecting to the SDIO Slot and USB Host Ports If equipped, the Secure Digital Input Output (SDIO) Slot and the USB Host Ports accept external storage devices for fonts, graphics, label formats, and firmware upgrades. Additionally, USB Host Ports accept a USB keyboard for stand alone direct data (template) applications; see the Class Series Programmer’s Manual. ; • • External memory devices must be formatted before initial use (see MODULES, Section 4.2.
• USB Host Port Connections: The USB Host Ports support "plug and play" USB Memory Drives. After installing the drive in the printer, Module H will be recognized. ; 12 • Only one USB Memory Drive at a time will be recognized. • Before upgrading firmware via USB Memory Drive, disconnect any USB keyboard from the port.
3 Setting up the Printer 3.1 Media Loading Load media according to its type and source, after performing these prerequisites: A. Raise the cover. B. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.
C. Slide the Media Guide outward. D. Rotate the Media Guide upward. E. Proceed according to the source of the media being installed: 14 • If using internally supplied (roll media) sources, see Section 3.1.1; or, • If using externally supplied sources (e.g., boxed fanfold stock), see Section 3.1.2.
3.1.1 Internal Media Sources A. Slide Roll Media completely onto the Media Hub. B. Route the media under the Media Guide Extrusion then out the front of the printer, as shown. C. Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media.
D. If loading media for the first time, or if switching media types, widths, or configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step E. ; If loading thermal transfer media, also load ribbon; see Section 3.3. E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. F. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.
3.1.2 External Media Sources A. Place the media supply (box or roll) parallel to and in-line with the Rear Media Loading Slot or Bottom Media Loading Slot, in a position that will not cause the media to twist or turn as it feeds from the source. ; If loading reflective media, be sure that the material enters the printer with the black marks facing down. B. Route the media into the printer through the Rear Media Loading Slot or Bottom Media Loading Slot, and if equipped over the Rewind Hub. C.
E. If loading media for the first time, or when switching media types, widths, or configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step F. ; If loading thermal transfer media, also load ribbon; see Section 3.3. F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. G. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.
3.1.3 Rewinding Media When equipped with the Internal Rewind option, outputs can be rewound or, with the addition of a Peel and Present option, dispensed automatically for application. If equipped, follow the instructions below to begin using the Internal Rewinder: A. Press down on the Tab then pull outward to remove the Front Fascia. B. Remove Thumbscrew and Tear Plate.
C. Place the Arcplate on the front of the printer (as shown below) and tighten the Phillips Head Screw to secure it; or, to use the Peel and Present option attach that device. D. Proceed according to your application: • To rewind labels onto an empty media core (tall models only), go to Step E. • To dispense labels using a Peel and Present option, refer to the instructions included with that option. E.
F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the Rewind Core Adapter onto the middle of the hub. G. Grasp the end of the hub and, while pulling outward, squeeze the hub together until it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in place.
H. Slide an Empty Media Core (3” diameter) onto the Rewind Core Adapter. I. Slide the Rewind Retainer into the Empty Media Core then close the Locking Lever. J. H-8308X users (all others go to Step K), close the Rewind Support then rotate the latch 1/4 turn clockwise to lock the Rewind Support. K. With label stock installed as described in Loading Roll Media, repeatedly press the FEED Key until about 20 inches (50 cm) of media has been output.
L. Route the media back into the printer and around the media core (as shown below) then tape the leading edge to the media core. M. Enter the menu, go to PRINTER OPTIONS / REWINDER, and select Enable. Exit the menu and save your changes. (The rewinder will turn slowly for about 30 seconds to tension the material and afterward rotate as labels are advanced.
Unloading the Internal Rewinder To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer, and slip the roll of labels (and core) off the Rewind Core Adapter. Removing the Adapter Core To switch from label rewinding to label peeling, remove the Rewind Adapter Core as follows: A. Remove labels from the Internal Rewinder. Open the Rewind Support (8" wide models only). B. Rotate the Rewind Hub so that the Tabs are in a horizontal position, as shown. C.
3.2 Media Sensor Adjustment Position the Media Sensor for proper label detection: A. Raise the Printhead Assembly. Note the Red Dot (see illustration below) that identifies the location of the Media Sensor. B. Grasp the Slide Tab to position the Red Dot according to the Media Type, as detailed below.
C. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. D. If necessary, return to Media Loading to complete the setup process; otherwise, close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4. ; If using REFLECTIVE or CONTINUOUS media, select the appropriate SENSOR TYPE; see Section 4.2.1. 3.
B. In the direction appropriate for the ribbon type being installed (Coated Side In or Coated Side Out), slide a Ribbon Roll completely onto the Ribbon Supply Hub, as shown below. ; The coated (inked) side of the ribbon must face the media. Coated Side In (CSI) Ribbon Coated Side Out (CSO) Ribbon C. Route the ribbon under the Ribbon Idler then out the front of the printer.
E. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several times clockwise (as indicated by the directional arrows) around the hub to secure it. F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. G. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4. ; 28 Remove used ribbon when the Ribbon Roll is depleted: Pull the empty core from the Ribbon Supply Hub.
3.4 Quick Calibration Quick Calibration fine-tunes the printer for your media and should be performed during initial setup or after switching media. With media installed and the sensor position adjusted, perform calibration as follows: • With the printer idle, press and hold the FEED Key until one complete label advances and then release the key. Upon successful completion, CALIBRATION COMPLETED will be displayed followed by READY. (If another message is displayed, however, see below.
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4 Using the Control Panel 4.1 Layout The Control Panel is an event-driven user interface composed of a graphics display and keyboard.
4.1.1 The Display, Icons and Indicators, and Keys and Buttons The Graphics Display provides various types of information: • The time and date; • The current printer status (also see Current State Icons, below); • Label counts during batch jobs; • When in Menu Mode, the Menu System; • Various prompt, file-handling, conversion, and fault messages; and, • Soft Key Labels denote the current functions associated with the Soft Keys.
• The Navigation Buttons access menu items and parameters, where the highlighted item on the display is selectable (by pressing Enter) or selected (e.g., a default setting). ; Press and hold the Menu Button to adjust the display contrast then release the button when the desired appearance has been achieved. 4.
Press the Menu Button to enter Menu Mode. The following designations denote setting icons used in the menu listing below: 34 Symbol Definition Default setting ♦ Setting can only be changed via the Menu System.
4.2.1 Media Settings The Media Settings menu contains label and ribbon settings, and printhead maintenance selections. Menu Item MEDIA TYPE Details Selects the printing method, where: DIRECT THERMAL Sets printing for heat reactive media. THERMAL TRANSFER Sets printing for media that requires ribbon to produce an image. SENSOR TYPE Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where: GAP Senses the gaps or notches in the media.
Media Settings (continued) Menu Item RIBBON LOW OPTIONS RIBBON LOW DIAMETER 1.38 (1.00 – 2.00 in.) PAUSE ON RIBBON LOW Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where: Sets the threshold that will trigger a Low Ribbon Warning prompt, where: Is the outer diameter size of the ribbon roll. Sets the printer to pause when the Ribbon Low Diameter setting is met, where: ENABLED Forces the user to press the PAUSE Key to proceed with the print job.
Media Settings (continued) Menu Item PRINTHEAD CLEANING CLEAN HEAD SCHEDULE 000 0 – 200 in. (* 1000) Details Controls printhead cleaning alerts and functions, where: Specifies the inch (or centimeter) count (multiplied by one thousand) at which to clean the printhead. If this count is exceeded three times, a Head Cleaning Fault will occur. ; Zero (000) disables this function. CLEAN HEAD COUNTER Indicates the number of inches (or centimeters) since a cleaning was last initiated.
4.2.2 Print Control The Print Control menu contains print quality, throughput, formatting, and custom setup functions: Menu Item HEAT 10 (0 – 30) PRINT SPEED XX.Xin/sec Details Controls the burn-time of the printhead (selectable as “Heat” in most labeling programs), where: Is the number based on duration, corresponding to print darkness. Controls the rate of label movement during printing, where: Is the speed setting; see Appendix C for the model dependant default and range.
Print Control (continued) Menu Item PRESENT DISTANCE AUTO 0.00 (0 – 4.00 in.) Details Sets the label stop position, where: Is the label output distance. The default setting (Auto) configures this distance according to the positioning requirements of the attached device (e.g., tear bar, cutter, etc). ; CUSTOM ADJUSTMENTS ♦ When set to 0.01 in., NONE is assumed; a zero (0) positioning value will be used.
4.2.3 Printer Options The Printer Options menu contains module, file handling, and option functions: Menu Item MODULES DIRECTORY PRINT FILE Details Controls memory handling functions, where: Allows viewing and printing of available space and file types (including plug-ins) present on a module. Only detected modules will be listed, and selecting ALL will display all results; see Appendix A. Prints selections from listings of available files; see File Handling Definitions, Appendix A.
Printer Options (continued) Menu Item PRESENT SENSOR MODE Details Controls the Present Sensor or the Peel and Present option, where: Sets the detection method and response of the printer, where: DISABLED Disables the option. AUTO Detects, enables, and sets the label stop location for the sensor option; if not detected, the option will be ignored. Enables and sets the label stop location for the option; if not detected, a fault will be generated.
Printer Options (continued) Menu Item SCANNER Details Controls the Linear Scanner option, where: MODE Sets the detection method and response of the printer, where: DISABLED Disables the option. AUTO Detects and enables the scanner; if not detected, the option will be ignored. ENABLED Enables the scanner; if not detected, a fault will be generated.
Printer Options (continued) Menu Item MIN READABLE HEIGHT DISABLED 1/16 – ½ in. (1.5 – 12.5 mm) Details Ensures bar code integrity by setting a minimum distance for identical decodes, where: Uses REDUNDANCY LEVEL to ensure bar code integrity. Sets the read height (e.g., a setting of ¼ requires .25 inches of the bar code height be 100% readable). ; REDUNDANCY LEVEL READ BARCODE 2X (1X – 6X) Ensures bar code integrity by specifying a consecutive number of identical decodes, where: Sets the read count (e.
Printer Options (continued) Menu Item RFID Details Controls the RFID option, where: ; RFID MODULE Sets the mode of operation, where: DISABLED Disables the RFID option. HF Selects the High Frequency (13.56 MHz) RFID option. UHF MULTI-PROTOCOL Selects the Ultra High Frequency (868-956 MHz) RFID option. RFID POSITION 1.10in (0 - 4.00) HF SETTINGS Is the inlay location (as referenced from the leading edge of the tag moving forward through the printer), where 0.
Printer Options (continued) Menu Item AFI LOCK Locks the Application Family Identifier value, where: ENABLED Is write-protected. DISABLED Is not protected. DSFID VALUE 00 (00 – FF) DSFID LOCK Sets the Data Storage Format Identifier value, where: Is the hex value. Locks the Data Storage Format Identifier value, where: ENABLED Is write-protected. DISABLED Is not protected. EAS VALUE 00 (00 – FF) AUDIO INDICATOR Selects the Electronic Article Surveillance value, where: Is the hex value.
Printer Options (continued) Menu Item UHF SETTINGS TAG TYPE EPC 0 EPC 0+ MATRICS EPC 0+ IMPINJ EPC 1 UCODE EPC 1.19 EM 4022/4222 GEN 2 TAG DATA SIZE Sets the UHF encoding parameters, where: Selects the tag type, where: Is the type to be encoded. Sets the tag data size, where: 96-BIT Selects 96 bits. 64-BIT Selects 64 bits. POWER ADJUST (dBm) 000 (-04 Æ 04) KILL CODE 00 00 00 00 ACCESS CODE 00 00 00 00 GEN 2 LOCK ACTION 46 Details Adjusts the applied power, where: Is the power level, in 1.
Printer Options (continued) Menu Item LOCK AFTER WRITE Details Allows the tag to be locked after programming, where: ENABLED Locks the tag. DISABLED Does not lock the tag. RETRY ATTEMPTS 3 (0 - 9) PERFORM CALIBRATION YES NO SET DEFAULTS Sets the number of retry attempts, where: Is the retry count before a fault is declared.
Printer Options (continued) Menu Item GPIO PORT GPIO DEVICE Details Controls the optional Applicator Interface Card’s GPIO function, where: Sets the option to work with a specific device type, where: DISABLED Disables the option. APPLICATOR Enables the following GPIO parameters for label applicator functions: • De-asserts Data Ready (DRDY) when the last label starts printing to indicate completion; • FEED allowed at any time; and, • Does not de-assert DRDY upon PAUSE.
Printer Options (continued) Menu Item END OF PRINT Details Sets the type of output signal generated to indicate End of Print (EOP), where: LOW PULSE Outputs a low pulse upon completion. HIGH PULSE Outputs a high pulse upon completion. ACTIVE LOW Outputs a logic low upon completion. ACTIVE HIGH Outputs a logic high upon completion. RIBBON LOW Sets the output signal type generated to indicate a low ribbon condition (as determined by RIBBON LOW DIAMETER; see RIBBON LOW OPTIONS, Section 4.2.
Printer Options (continued) Menu Item Details REWINDER Controls the Powered Internal Rewinder option, where: MODE Sets the detection method and response of the printer, where: DISABLED Disables the option. AUTO Enables the rewinder only when a Peel and Present option is installed; however, no error will be generated when the Peel and Present option is not attached. (Upon power-up, the rewinder will turn slowly to tension the material.
4.2.4 System Settings The System Settings menu contains operating, control, and formatting functions: Menu Item MENU MODE Details Sets the menu system access level, where: USER MENU Accesses limited basic menu items. ADVANCED MENU Accesses all menu items. CONFIGURATION FILE Controls the creation, storage, and recall of printer configuration files (see Appendix E), where: RESTORE AS CURRENT Lists the files available and then, after selection, reconfigures the printer according to that file.
System Settings (continued) Menu Item DOUBLE BYTE SYMBOLS Selects the code page (see the Class Series Programmer’s Manual) used for the ILPC option (unless otherwise specified), where: JIS Selects Japanese Industry Standard. SHIFT JIS Selects Shift Japanese Industry Standard. EUC Selects Extended UNIX Code. UNICODE Selects Unicode (including Korean). GB Selects Government Bureau Industry Standard, Chinese (PRC). BIG 5 Selects Taiwan encoded.
System Settings (continued) Menu Item Details CONFIGURATION LEVEL Displays the hardware and software levels of the printer, where: ; PRINTER KEY This data is also provided on the Configuration Label. Identifies the unique key number of the printer, in the form: vvvv-cwxx-yyyyyy-zzz Where: vvvv – Represents the printer model number. cwxx – Represents the hardware and software levels, where: c – Is the printer class. W – Is the hardware feature level of the main board.
System Settings (continued) Menu Item SET FACTORY DEFAULTS YES Details Returns the factory-programmed values or the Factory Setting File values, where: Restores the default settings, or if selected the Factory Setting File. ; NO FORMAT ATTRIBUTES Exits the menu item without changing the current settings.
System Settings (continued) Menu Item PEEL MODE Details Allows the Start of Print (SOP) signal to initiate (via the optional GPIO port) the feeding of labels, where: ENABLED Feeds labels only after SOP is received. DISABLED Feeds labels regardless of SOP. SECURITY ♦ SELECT SECURITY Allows all or part of the control panel to be passwordprotected and for password modification, where: Enables or disables the security feature, where: DISABLED Allows open access.
System Settings (continued) Menu Item INPUT MODE Details Defines the type of processing that occurs when data is received, where: ; DPL Processes data for standard DPL printing. LINE Processes data for Line Mode (template) printing.
System Settings (continued) Menu Item BACK AFTER PRINT Details Determines media movement when an optional cutter, present sensor, peel and present mechanism, or GPIO port is enabled, where: MODE Repositions media, where: DISABLED Moves media only when the next label is ready to print, minimizing edge curling. ENABLED Moves media according to BACKUP DELAY timing after a cut, cleared sensor, or GPIO start of print signal to allow fastest throughput.
System Settings (continued) Menu Item FAULT HANDLING ♦ LEVEL Details Determines the intervention requirement and the label disposition when a fault occurs, where: Selects the user action and reprint status upon declaration of a fault, where: ; NO REPRINT STANDARD VOID AND RETRY Without the Linear Scanner option, the printer will perform in the STANDARD setting and VOID will be printed on the faulted label. Stops printing and declares a fault.
System Settings (continued) Menu Item RETRY COUNT 1 (0 – 3) Details Sets the number of label reprinting attempts, where: Is the count when reprinting stops and a fault is declared. ; BACKFEED ON CLEAR Counts greater than one are only valid when equipped with the Linear Scanner or RFID option. Determines the printer's action after a fault is cleared, where: ENABLED Positions the label after the fault is cleared. DISABLED Does not position the label; the current position is assumed correct.
4.2.5 Communications The Communications menu contains interface port and host control functions: Menu Item SERIAL PORT A ♦ BAUD RATE 9600 BPS 115000 BPS 57600 BPS 38400 BPS 28800 BPS 19200 BPS 4800 BPS 2400 BPS 1200 BPS PROTOCOL Controls the RS-232 communications settings for Serial Port A, where: Sets the serial communication rate, where: Is the serial speed in Bits Per Second. BOTH Sets the data flow control method (handshaking), where: Uses XON/XOFF and CTS/DTR. SOFTWARE Uses XON/XOFF.
Communications (continued) Menu Item SERIAL PORT C ♦ Details Controls the settings for the optional Applicator Interface Card’s COM C (J4) port, where the settings are the same as those given for the SERIAL PORT A. ; SERIAL PORT D ♦ Controls the settings for the optional Applicator Interface Card’s COM D (J3) port, where the settings are the same as those given for the SERIAL PORT A. ; PARALLEL PORT A ♦ PORT DIRECTION The maximum baud is 38.4K BPS.
Communications (continued) Menu Item WLAN Details Controls the communications settings for the optional DMXrfNETII Card, where: MODE Selects between wired and WiFi operation, where: ENABLED Enables the WiFi interface. DISABLED Enables the wired interface. BSS ADDRESS 192.168.010.001 SIGNAL READINGS IP ADDRESS 192.168.010.026 SUBNET MASK 255.255.255.000 GATEWAY 192.168.010.026 SNMPTRAP DESTINATION 000.000.000.
Communications (continued) Menu Item IP DISCOVERY ENABLED Details Controls IP Address discovery, where: Broadcasts over the network to receive addresses from the responsible server at startup. Manual modifications to IP Address, Subnet Mask, or Gateway are not allowed; and, if no server is found, the specified static value will be used. A server assigned IP address takes precedence over any static address stored in the interface.
Communications (continued) Menu Item HOST SETTINGS HOST TIMEOUT 10 (1 – 60 SEC) CONTROL CODES ♦ STANDARD CODES ALTERNATE CODES ALTERNATE CODES 2 CUSTOM CODES SOH STX CR CNTBY 01 02 0D 5E FEEDBACK CHARACTERS Details Sets host communication parameters, where: Sets the idle period before interface port timeout occurs, where: Is the time (in seconds) that must elapse before partially received formats will be ignored and the port detection process repeated.
Communications (continued) Menu Item HEAT COMMAND Determines how host Heat commands are handled, where: ENABLED Processes software commands normally. DISABLED Controls Heat via the menu setting; see Section 4.2.2. SPEED COMMANDS Determines how host Print, Feed, Reverse, and Slew commands are handled, where: ENABLED Processes software commands normally. DISABLED Controls speeds via the menu setting; see Section 4.2.2.
Communications (continued) Menu Item MAX LENGTH COMMAND Details Determines how a host Maximum Label Length (M) command is handled, where: ENABLED Processes software commands normally. DISABLED Controls Maximum Label Length via menu settings; see Section 4.2.1.
4.2.6 Diagnostics The Diagnostics menu contains testing functions: Menu Item HEX DUMP MODE Details Determines how the printer handles host data, where: DISABLED Processes data normally. ENABLED Prints received ASCII data without interpretation or processing; see Section 6.3. FILE CAPTURE Saves received data to Module G (or Module H, if present) in the form dmx_xxx_yyy.dpl where the count (yyy) is incremented for every capture and a unique time stamp (xxx) is assigned.
Diagnostics (continued) Menu Item Details TEST GPIO Tests the Applicator Interface Card’s GPIO function, where: MONITOR GPIO INPUT SOP 1 FEED 1 i1 1 i2 0 i3 1 PAUSE 1 REPRT 1 i4 1 i5 1 i6 1 TEST GPIO OUTPUT EP RL SR MO RO DR OF 1 0 1 1 1 1 1 o1 1 o2 0 o3 1 o4 1 o5 1 PRINT SIGNAL INFO 68 o6 1 Displays input signal logic values for Start of Print (SOP), Feed, Pause, Reprint, and six unassigned input lines. (The values given here are examples only.
Diagnostics (continued) Menu Item Details TEST SCANNER Tests the Linear Scanner, where: ALIGNMENT TEST Enters multiple read mode, decoding bar codes where a count is displayed and incremented for each decode. SCAN TEST Enters single read mode, decoding a bar code then displaying the results. TEST RFID Tests RFID, where: TAG DATA Reads the data encoded on an RFID tag. DEVICE VERSION Displays the type and version of the encoding device.
Diagnostics (continued) Menu Item iPH REPORT Details Displays the IntelliSEAQ™ data (including the printhead serial number, and installation and maintenance dates), where: VIEW Displays the data.
4.3 The Test Menu The (Quick) Test Menu contains internally generated setup and informational format selections that are printed at pre-selected heat and speed settings. When printing, use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width. ; 4.3.1 • To print a format, highlight the selection in the Quick Test menu then input the desired quantity and press ENTER. • Press CANCEL to stop printing.
4.3.2 Ribbon Test Label The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer option. Consisting of a fence-oriented bar code, this format can be used to ensure component functions and ribbon path alignment. 4.3.3 Test Label The Test Label serves as an indicator of printhead functionality. The format consists of patterns that exercise all thermal elements. 4.3.4 Validation Label The Validation Label serves as an overall quality indicator.
4.3.5 Print Configuration CONFIGURATION TUE 09:09 AM 04SEP2007 PRINTER KEY: 4212-HE25-060224-090 The Configuration Label provides current database information. APPLICATION VERSION: 83-2541-10G1 10.061 05/15/2007 BOOT LOADER: 83-2539-10A 10.00 01/26/2006 UNLOCKED: CG TIMES FPGA: MODE: DISABLED BACKUP DELAY (1/50s): 0 FONT EMULATION: STANDARD FONTS LABEL STORE: STATE & FIELDS MENU LANGUAGE: ENGLISH FAULT HANDLING: LEVEL: STANDARD HP10 ; iPH: Bulleted items indicate host changes not yet saved.
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5 Operating, Adjusting and Maintaining the Printer 5.1 Display Messages During operation the printer (when not in Menu or Test Mode) displays several types of information: • Prompts and Condition Messages (see Section 5.1.1); • Firmware Downloading Messages (see Section 5.7); • Boot Loader Downloading Messages (see Section 5.8); • Font Downloading Messages (see Section 5.9); • Fault and Warning Messages (see Section 6.2); and, • File Handling Messages (see Appendix A). 5.1.
Prompts and Condition Messages (continued) Displayed Message CANCEL REPRINT Description The CANCEL or TEST Key was pressed during a fault. The reprint will be cancelled if ENTER is pressed. The printer is attempting to clear an error condition. The FEED Key was pressed following a fault. The network card is initializing. This is normal following power-up or reset and, depending upon the settings, it may take a few minutes. This is the menu gateway.
Prompts and Condition Messages (continued) Displayed Message Description REMOVE RIBBON The TEST Button was pressed and held, or CLEAN HEAD NOW was selected. PRESS ANY KEY SAVE CHANGES? SUCCESSFUL Database changes were made that require confirmation. Action / State Ribbon must be removed and a key pressed to proceed with cleaning. Press YES to accept the changes, or NO to discard them. ; If changes require a reset, it will automatically be invoked.
5.2 Calibration Calibration ensures correct media detection. Use Standard Calibration if the quick method (see Section 3.4) fails. 5.2.1 Standard Calibration Standard Calibration provides dynamic readings, which can be helpful when using media with small position-critical notches or marks.
Standard Calibration (continued) Step Action Proceed according to the media type: Displayed Message Comment For die-cut media: This sets the gap (or mark) value, where ‘yyy’ represents the current sensor reading. SCAN BACKING PRESS ESC KEY • Die-Cut – Remove a label or two from the liner then install the media. Position the Media Sensor under the liner area and press ESC. E yyy - Or, for reflective media: SCAN MARK PRESS ESC KEY • Notched (or Reflective) – Install media.
Standard Calibration (continued) Step Action Displayed Message Comment Calibration was successful. G Observe the calibration result. Press ESC then EXIT to return to READY. H 5.2.2 When calibrating gap or reflective media, press and hold the FEED Key until at least one label is output. CALIBRATION COMPLETE ; If ‘Warning Low Backing’ is displayed, calibration was successful (for possible messages see Section 5.1). CALIBRATION COMPLETE Followed by... The printer is now ready for use.
Advanced Entry Calibration Step Action Displayed Message CANNOT CALIBRATE A Turn ON the printer. -or- Comment Wait briefly for the printer to initialize. UNCALIBRATED B Press ENTER to access MEDIA SETTINGS. Then using the UP Button, scroll to SENSOR CALIBRATION. MEDIA SETTINGS ADVANCED MENU must be enabled to access the calibration selections. C Press ENTER to access SENSOR CALIBRATION. Using the DOWN Button, highlight ADVANCED ENTRY then press ENTER.
Advanced Entry Calibration (continued) Step Action Displayed Message Use the buttons to set the Gain Number to 00 and then press ENTER. F Record the sensor reading as a Label Value for Gain Number 00 in a table (32 rows by four columns, with headings similar to those shown below.) TRAN SENSOR GAIN yyy (0 - 31) 00 Comment This is the Label Value for a gain setting of 00, where ‘yyy’ represents the current sensor reading.
Advanced Entry Calibration (continued) Step Action Displayed Message Raise the printhead assembly then proceed according to the media type: Comment ; • Notched – Position the (1) Do not position the Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc. • Reflective – Position the (2) Do not move the Media Sensor after this step.
Advanced Entry Calibration (continued) Step J Action Displayed Message Use the buttons to increment the Gain Number by one and then press ENTER. Record the TOF Value. Repeat this process for each Gain Number. TRAN SENSOR GAIN yyy (0 - 31) 01 Comment These are TOF Values, where ‘yyy’ represents the current sensor reading.
Advanced Entry Calibration (continued) Step Action L Use the buttons to set the Gain Number determined in the previous step. Press ENTER to enable the setting. Displayed Message Comment TRAN SENSOR GAIN yyy (0 - 31) 18 This example uses Gain Number 18. Complete a table (see example below) using new measurements, as follows: (A) Raise the Printhead Assembly. Place the label over the Media Sensor then lower and latch the Printhead Assembly. Record the sensor reading as P.
Advanced Entry Calibration (continued) Step Action Displayed Message Comment Press the ESC Key. N Use the buttons to scroll to PAPER SENSOR LEVEL (or if using reflective media, REFL PAPER LEVEL) and then press ENTER. PAPER SENSOR LEVEL (0 - 255) 173 This is the paper value. Use the buttons to set the Paper value determined in Step M and then press ENTER. Press the ESC Key. O Use the buttons to scroll to GAP SENSOR LEVEL (or, if using reflective media, MARK SENSOR LEVEL) and then press ENTER.
Advanced Entry Calibration (continued) Step Action Displayed Message Comment The printer is ready for use. ; R Press and hold the FEED Key until at least one label has been output. H-Class CALIBRATION COMPLETE Followed by... READY If the calibration attempt fails, try desensitizing the sensor as follows: Re-enter the ADVANCED MENU. Go to MEDIA SETTINGS / SENSOR CALIBRATION / ADVANCED ENTRY / TRAN (or REFL) SENSOR GAIN and lower the corresponding GAIN SETTING by one.
5.3 Reset Methods There are three reset levels for the printer. 5.3.1 Soft Reset Soft Reset clears temporary host settings. To perform a Soft Reset: • 5.3.2 Press and hold the CANCEL Key (see Section 4.1) for approximately four seconds. Level One Reset Level One returns the factory default settings, or if saved a Factory Setting File. To perform a Level One Reset: • 5.3.3 Select SET FACTORY DEFAULTS in the menu; see Section 4.2.4.
Adjust the Printhead Leveling Cam as follows: A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels. B. While observing the printed output, rotate the Leveling Cam counter-clockwise until the image fades across the label, as shown in Example 1 (below). C. While observing the printed output, rotate the Leveling Cam clockwise until the image is complete, with even contrast, as shown in Example 2 (below).
5.4.2 Printhead Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls (see Section 7.4). A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels. B.
5.5 Printhead Removal and Replacement If the printhead needs to be replaced, follow the procedure below: • Only use Datamax IntelliSEAQ™ printheads. • Printheads are fragile devices; handle with extreme care and never use sharp objects on the surface. • If you have questions, contact a qualified technician or Datamax Technical Support before proceeding. A. Turn OFF the power switch then touch a bare metal printer surface (e.g., the frame) to discharge any static electricity present on your body. B.
G. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the printhead then allow it to dry. H. If removed, reinstall ribbon. Lower and lock the Printhead Assembly. Plug in the printer and turn ON the power switch. Print a Validation Label (see Section 4.3.4) then compare the contrast levels between the current label and a previously printed label; if necessary, adjust the DARKNESS setting (see Section 4.2.2) until similar black levels are produced. 5.
Schedule The following table details the recommended cleaning schedules for various printer parts. Recommended Cleaning Schedule* Component / Area Cleaning Interval** Exterior Surfaces As needed, based on a weekly visual inspection. Mild detergent applied with a dampened cloth; see Section 5.6.1. As needed, based on a weekly visual inspection. Vacuum; see Section 5.6.2. Interior Compartment As needed, based on a weekly visual inspection. Compressed air or a soft brush; see Section 5.6.3.
5.6.1 Cleaning the Exterior Surfaces When soiled, the exterior surfaces of the printer should be cleaned using a general-purpose cleanser. Never use abrasive cleansers or solvents, and never pour a cleanser directly onto the printer. A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Using a soft cloth (or sponge) dampened with a non-abrasive cleanser, wipe the exterior surfaces clean. C. Allow the surfaces to dry before reconnecting power. 5.6.
5.6.3 Cleaning the Interior Compartment Inside the printer, paper dust from the media can accumulate to produce small voids in the print. To assure continued void free printing, clean the Interior Compartment as follows: A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Raise the Cover then remove media and ribbon. C. Remove all media and ribbon. D. Using compressed air (or a soft brush), clean all debris from Interior Compartment. 5.6.
5.6.5 Cleaning the Platen and Assist Rollers Rollers contaminated with grit, label adhesive, or ink can lead to a decline in print quality and, in extreme cases, cause labels to adhere and wrap the roller. Clean the Platen and Assist Rollers as follows: A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Raise the Cover then remove the Door and tearbar. Unlock the Printhead Latch and raise the Printhead Assembly. C. Remove media and ribbon. D.
5.6.6 Cleaning the Printhead Never use a sharp object to clean the printhead. If print quality declines (symptoms can include unreadable bar codes or streaks through text and graphics), the typical cause is debris build-up on the printhead which, left unattended, can lead to premature dot failure. To help you remember this important maintenance procedure, the printer can be programmed to prompt you for cleaning; see Section 4.2.1.
Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media with wax ribbon): A. Perform the Preliminary Cleaning Steps, as described above. B. Turn OFF the power switch and unplug the printer. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the printhead surface of all build-up. C. Allow the printhead to dry. Reinstall media (and ribbon, if necessary). Plug in the printer and turn ON the power switch. Run a few sample labels and examine them.
E. After the cleaning film has been run through the printer, turn OFF and unplug the printer. Open the printhead. Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently clean the entire printhead surface. Allow the printhead to dry. F. Reinstall media (and ribbon, if necessary). Plug in and turn ON the printer. Run a few sample labels and examine them. If streaking is still present the printhead may need to be replaced; otherwise, this completes the procedure. 5.6.
C. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Shield clean. D. Reload media and ribbon then close the Cover. 5.7 Updating the Firmware Depending upon the firmware version, stored data on Modules G & X can be lost when performing an update. Stored in Flash memory, the printer’s operating application (firmware) can be easily and quickly updated as follows: A. Identify the desired version of firmware for the printer from our web site at http://www.datamaxcorp.
Following a successful download, the printer will reset. Unless substantial data structure changes have occurred as a result of the firmware upgrade, the previous printer setup will remain intact; otherwise, you may need to calibrate the printer and enter any custom settings. To verify the new firmware version and current database configuration, print a Configuration Label (see Section 4.3.5).
5.8 Updating the Boot Loader Updates for the Boot Loader program can be found at ftp://ftp.datamaxcorp.com Before performing an update, identify the printer’s current Boot Loader version by printing a Configuration Label (see Section 4.2.4) and comparing the installed version to those available from the FTP site. Download the desired version onto your computer’s hard drive then follow the steps below to install the Boot Loader program.
5.9 Downloading Fonts Fonts (KANJI, HANGUL and CHINESE) can be downloaded and stored in a printer module. Font files are identified by part number and are protected by lock bits, which unlocked by entering the correct 6-digit code via the control panel. The printer can be easily and quickly updated: A. Identify the desired version of firmware for the printer from our web site at http://www.datamaxcorp.com and then download that file onto your computer’s hard drive. B.
Font Download Messages (continued) Displayed Message Descriptions / Possible Causes / Solutions INVALID IMAGE The download content was corrupted or a transmission error occurred. Check for corruption by printing a configuration label or by looking at the system window; a double question mark before the plug-in part number indicates corruption. Try the download again; however, if the problem continues call for service.
6 Troubleshooting 6.1 Problem Resolution When a problem is encountered, the information in this section will help resolve it. From the listings below, locate the description of the problem that best fits the symptom experienced to find an appropriate solution. ; 6.1.1 Depending on your labeling program and the printer's menu settings, some commands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) for more information and consult your software vendor for program information.
General Resolutions (continued) If experiencing this problem… Try this solution… With the memory device properly installed (see Section 2.2.3) in the printer, observe the display and proceed accordingly: External memory device is not recognized: Intellifont™ will not print: • If the appropriate Current State Icon (see Section 4.1.1) is present, ensure that the module has been formatted. • If the Current State Icon is not present, ensure that the device is a recognizable type.
General Resolutions (continued) If experiencing this problem… Try this solution… Check the following possibilities: No power: • Verify that the AC power cord is connected to the outlet and to the printer, and that the power switch is ON; • Verify that the AC outlet is functioning, or move the printer to another location on a different circuit; • Replace a possibly damaged AC cord; or, • The line fuse may be blown (call for service).
General Resolutions (continued) If experiencing this problem… Try this solution… Ensure that the printer is at READY then observe the display when sending your label format to the printer and proceed accordingly: • If Receiving Data (see Section 4.1.1) is not indicated, check the protocol, port settings and / or IP Address between the printer and host. If networking, check for the appropriate Current State Icon.
6.2 Warning and Fault Messages The printer displays messages when an alert is required and when a problem occurs; these Warning and Fault messages are described below. ; Warning and Fault Messages do not appear when in Menu or Test Mode. Warning Messages Displayed for about three seconds, Warning Messages assume a low priority and are meant to alert you to a pending change in printer configuration, or to a current operating condition that could lead to a fault.
Warning Messages Fault Messages (continued) Displayed Message Description Possible Solution(s) Clean the printhead (see Section 5.6.6). HEAD NEEDS CLEANING The scheduled printhead cleaning distance has been reached. HOST CHANGES PENDING The host has changed the configuration of the printer, but those changes cannot take effect until a ‘host reset command’ is issued. To save these changes, send a host reset command (in DPL); or, to discard the changes, perform a soft reset (see Section 5.3.1).
Fault Messages These high priority messages alert you to a printer fault condition. Use the table below to locate the displayed message, associated description of the problem and possible solution. (Alternate messages may occur when downloading font, firmware, or boot loader files.) ; To return operation after a fault occurs, the fault must be corrected and the FEED Key pressed.
Fault Messages (continued) Displayed Message HEAD CLEANING FAULT Description The scheduled printhead cleaning has been exceeded by an amount equal to three times the preprogrammed distance. Possible Solution(s) Clean the printhead (see Section 5.6.6). To change the cleaning setting, enter ADVANCED MENU / MEDIA SETTINGS / PRINTHEAD CLEANING MENU.
Fault Messages (continued) Displayed Message REFLECTIVE MODE CANNOT CALIBRATE REFLECTIVE MODE FAULTY SENSOR Description Possible Solution(s) Consistently low sensor readings were detected. Press any key to continue. Ensure that the reflective mark was inserted face down. Also, ensure that the sensor is clean and that the reflective mark is made from carbon-based ink. Retry calibration (see Section 5.2). Consistently high sensor readings were detected. Press any key to continue.
Fault Messages (continued) Displayed Message Description Possible Solution(s) If using direct thermal stock, change the Media Type setting to Direct Thermal; otherwise ensure that ribbon is installed. Two causes are possible: RIBBON FAULT (1) The Thermal Transfer media type has been selected, but no ribbon movement or only sporadic movement has been detected. (2) The ribbon sensor values have changed. TEMPERATURE FAULT 114 The printer has shutdown due to the printhead temperature.
Fault Messages (continued) Displayed Message Description Possible Solution(s) Check the following possibilities: The printer could not find a TOF mark within the maximum length setting, or TOF was encountered in an unexpected place. TOP OF FORM FAULT H-Class ; When the SENSOR TYPE is REFLECTIVE, this indication is given for Out Of Stock. • Calibration may be necessary (see Section 3.4); • The Media Sensor may need adjustment (see Section 3.
6.3 Hex Dump Mode Hex Dump Mode is a useful tool for diagnosing problems and debugging label formats as received host data strings are printed without interpretation by the printer. These strings can be analyzed for content and, by repeatedly sending a format, handshaking problems (sections of missing data) can become apparent. • To enter Hex Dump Mode, press the MENU Button and select DIAGNOSTICS. Go to HEX DUMP MODE then select ENABLE and press the ENTER Key. Exit the menu system and save your changes.
7 Specifications 7.1 General This section identifies shared parameters and features of the printer models. Embedded Bar Codes & Fonts See Appendix B for a listing and samples (and the Class Series Programmer’s Manual for details).
Environmental Operating Temperature Range: 32° to 100° F (0° to 38° C) Storage Temperature: 0° F – 140° F (-17° C to 60° C) Humidity Range: 10% – 95% non-condensing Dust: Non-conducting, non-corrosive Electromagnetic Radiation: Moderate RF fields can be tolerated. 7.2 Model-Specific Specifications This section identifies unique parameters and features of the printer models, where the “X” suffix also denotes the tall version of the model.
Printing (continued) Resolution: 203 DPI (8 dots/mm); H-4212 300 DPI (12 dots/mm); H-4310 406 DPI (16 dots/mm); H-4408 600 DPI (23.6 dots/mm); H-4606 Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-4212 .0027" X .0043" (.07 mm x .11 mm); H-4310 .0013" X .0018" (.03 mm x .05 mm); H-4408 .0008" X .0015" (.02 mm x .
Media (continued) H-4212, H-4310, H-4408, & H-4606 Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 1.00 25 4.65 118 1.00 25 4.65 118 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 4.65 118 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 12 IPS (51 - 305 mmps); H-4212X 2 - 10 IPS (51 - 254 mmps); H-4310X 2 - 6 IPS (51 - 152 mmps); H-4606X Resolution: 203 DPI (8 dots/mm); H-4212X 300 DPI (12 dots/mm); H-4310X 600 DPI (23.6 dots/mm); H-4606X Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-4212X .0027" X .0043" (.07 mm x .11 mm); H-4310X .0008" X .0015" (.02 mm x .
Media (continued) H-4212X, H-4310X, & H-4606X Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 1.00 25 4.65 118 1.00 25 4.65 118 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 4.65 118 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 10 IPS (51 - 254 mmps); H-6210 2 - 8 IPS (51 - 203 mmps); H-6308 Resolution: 203 DPI (8 dots/mm); H-6210 300 DPI (12 dots/mm); H-6308 Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-6210 .0027" X .0043" (.07 mm x .
Media (continued) H-6210 & H-6308 Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 2.00 51 6.7 170 2.00 51 6.7 170 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 6.7 170 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 12 IPS (51 - 305 mmps); H-6212X 2 - 10 IPS (51 - 254 mmps); H-6310X Resolution: 203 DPI (8 dots/mm); H-6212X 300 DPI (12 dots/mm); H-6310X Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-6212X .0027" X .0043" (.07 mm x .
Media (continued) H-6212X & H-6310X Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 2.00 51 6.7 170 2.00 51 6.7 170 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 6.7 170 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 8 IPS (51 – 203 mmps) Resolution: 300 DPI (12 dots/mm) Dot Size (nominal): .0027" X .0039" (.07 mm X .
Media (continued) H-8308X Media Dimensional Requirements Designator Label width B Liner width C Minimum Description A [3] Gap (or notch) between labels [3] D Label length E Media thickness F Notch opening width G Media edge to sensor aperture H I J K [1] [2] Reflective mark width [3] Distance between reflective marks [3] Reflective mark length [3] Label repeat distance Maximum inches mm inches mm 3.00 76 9 228 3.00 76 9 228 .08 2 – – .25 6 – – .0025 .06 .
Thermal Transfer Consider three important factors when selecting thermal transfer media and ribbon combinations: • Label top coating and ribbon combinations may affect image quality; • Ribbon backcoating can provide printhead protection and, depending upon the formula, help reduce static build-up; and, • The ribbon width, when slightly wider than the media, can also guard the printhead against media abrasion.
7.4 Print Quality Controls The printer provides flexible print controls. Of these, the amount of heat applied and the rate of media movement will have the most effect on the printed output. Four settings are available via PRINT CONTROL (see Section 4.2.
Appendix A Module Assignments, and File Handling Definitions and Messages Module Assignments Memory Module Designator Definition / Location D DRAM (Main Logic Card) F SD Memory Card (Optional, for port-equipped models only) G FLASH (Main Logic Card) H USB Thumbdrive (Optional, for port-equipped models only) X FLASH (Main Logic Card) Y FLASH (Main Logic Card) File Handling Definitions The following file types are supported and, as noted, converted by the printer.
Print File Types (see Section 4.2.3) File Type Definition / Requirements DBM A bit-mapped font file, created after download using “Font Loading Commands” (see the Class Series Programmer's Manual) or PROCESS FILE (above) for use as label typeface. DCM A configuration file for custom printer setup, savable and restorable via the menu system or DPL commands (see the Programmer's Manual for details). This file cannot be copied from the Y Module.
File Handling Messages (continued) Displayed Message MODULE PROTECTED Description The request has been denied because the module is protected. Possible Solution(s) Unprotect the module. Ensure the file is present: • Following a Print File request, this is normal when no print files exist (also, some files will only print the file name); NO FILES AVAILABLE No associated files can be found to perform the requested action.
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Appendix B Resolutions, Widths, Speeds, Emulations, & Custom Adjustments Print Resolutions and Widths Resolutions and Widths Model Printhead Resolution H-4212 & H-4212X Maximum Print Width Inches Millimeters Default Setting 203 dots/inch (8 dots/mm) 4.10 104.1 4.10 H-4310 & H-4310X 300 dots/inch (12 dots/mm) 4.16 105.7 4.16 H-4408 406 dots/inch (16 dots/mm) 4.10 104.1 4.10 H-4606 & H-4606X 600 dots/inch (23.6 dots/mm) 4.16 105.7 4.16 H-6210 & H-6212X 203 dots/inch (8 dots/mm) 6.
Speed Ranges Speed Ranges and Defaults Model H-4212 & H-4212X H-4310 & H-4310X H-4408 H-4606 & H-4606X H-6210 H-6212X H-6308 H-6310X H-8308X 136 Function Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Speed Range IPS 2 – 12 2 – 12 2–4 2 – 16 2 – 10 2 – 12 2–4 2 – 16 2–8 2 – 10 2–4 2 – 16 2–6 2–8 2–4 2 – 16 2 – 10 2 – 12 2–4 2 – 1
Custom Adjustment Ranges Row, Column, and Present Adjust Ranges (in dots) Model Row Adjust Column Adjust and Present Adjust H-4212, H-4212X & H-6212X -100 – 2030 -100 – 100 -150 – 3000 -150 – 150 H-4408 -200 – 4060 -200 – 200 H-4606 & H-4606X -300 – 6000 -300 – 300 H-4310, H-4310X, H-6308, H-6310X, & H-8308X Default Setting 000 Column & Row Emulation Ranges Emulation Ranges (in dots) Model Column Row Default Setting H-4212, H-4212X & H-6212X 153 – 203 103 – 303 203 H-4310, H-4310X,
138 H-Class
Appendix C RS-422/485 Port Configuration The serial port can be configured for RS-422/485 communications, and / or a +5VDC (@ 0.5A maximum) source for powering external devices. ; The Serial Port default configuration is "RS-232" and Pin 1 "Not Connected." 1. Turn OFF the printer and unplug the power cord. 2. Remove the communication cables from the Main Board. 3. Loosen and remove the two Screws securing the Main Board to the printer. 4.
Communication Jumper locations: +5 Volts Jumper location: 5. Slide the Main Board into the printer and secure it with the two previously removed Screws. 6. Connect communication cables to the Main Board and plug in the power cord. ; 140 For RS-422/485 communications, ensure that your cable meets the requirements for proper data transfer (per the table, right).
Appendix D Changing the Display Language Different languages and / or Datamax-provided translations can be downloaded to replace the standard English menu by constructing a spreadsheet that defines the printer dictionary. To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the ‘Generate DPL file(s)’ radio button, and then send that file(s) to the printer.
B. Click the “Enable Macro” box. The following screen appears: C. Click On Column J and enter your new language, or modify an existing one. Some tips on this process: • Message Size – When entering new messages, reference the ‘MAX’ column: this is the maximum number of characters allowed for this field. (Warnings are displayed when the number of characters is exceeded, or when trying to modify the MAX value; however, “cutting and pasting” fields could defeat this warning system.
F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b G. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds. H. After the resetting, verify operation by printing a Configuration Label. The new font selection will be printed on the label under SYSTEM INFORMATION / OPTIONAL LANGUAGES. (The new language also appears in the menu: SYSTEM SETTINGS / MENU LANGUAGE.
• Module Y can be UNLOCKED by sending this DPL string: • To restore the factory generated EFIGS image, download the file *832296.01A to the printer. This file is located on the Datamax FTP site. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site. • Downloading the same language twice will automatically delete the first occurrence, but will not free the memory space.
Appendix E Saving a Configuration File Configuration files save and restore printer settings, eliminating the need for special repeated printer setups. Unique filenames can be assigned and settings restored via the host or printer menu. The following example saves a media calibration as a configuration file: ; Step If file sharing among multiple printers, DO NOT include unique parameters (such as calibrations and adjustments).
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Appendix F Ethernet Setup Because the Print Server makes IP requests at power-up, before making a network connection to the printer consider how your IP Addressing needs to be assigned. IP Addressing of the Internal Ethernet Print Server can be configured two ways: • Using a static IP Address; or, • Using IP Discovery (DHCP, BootP, or RARP). Proceed according to the desired addressing method: ; At factory default settings, IP DISCOVERY is DISABLED.
Configuration Using IP Discovery DHCP, BootP, and RARP are services that provide a method for assigning and maintaining IP Addresses. With IP Discovery enabled, the Print Server obtains IP information from this service. IP Discovery must first be enabled for use. Assign IP Discovery by following the steps below: ; When IP DISCOVERY is ENABLED you will not be able to change the IP ADDRESS, SUBNET MASK, or GATEWAY. A. Without connecting the Ethernet cable, turn ON the printer. Press the MENU Button. B.
Appendix G Using the HTML Pages The resident HTML (Web) pages allow configuration of network and printer settings, status queries, and diagnostic tests. To configure the Print Server and other internal printer settings, you can access the printer via HTML pages using any Web browser. Samples and comment text is given in the screenshots that follow. Access the HTML Pages as follows: A. In your Web browser, choose File > Open. B. Enter the IP address of the Print Server and press Enter.
Network Status page: TCP/IP Configuration page: 150 H-Class
System Settings, Media Settings, and Print Control pages: Many internal settings can be controlled remotely. For more information on the function of these settings see the corresponding function description in the Menu (Section 4.2).
152 H-Class
Printer Options, Communications, and Diagnostics pages: H-Class 153
Network Print Options page: 154 H-Class
Reset Network Parameters page: Change Password page: H-Class 155
156 H-Class
Appendix H Printer Driver and Port Setup Install the Printer Driver and Port software according to the host’s operating system. Windows 95/98 Driver and Port Installation 1 Start the Windows “Add Printer Wizard” and this screen should appear. Click ‘Next>’. 2 Ensure that ‘Local Printer’ is selected and then click ‘Next’. 3 Click on ‘Have Disk’. 4 Insert the Accessories CDROM and click ‘Browse’.
Windows 95/98 Driver and Port Installation (continued) 5 Browse to the “\DRIVERS\Seagull” folder on the CDROM, ensure the file “Datamax for 95, 98, ME, 2000, and xp.inf” is selected and click ‘OK’. 6 Click ‘OK’. 7 Select your printer from the list and then click ‘Next’. 8 Your computer will now copy the necessary files from the CD-ROM. 9 When prompted to choose a port, select ‘FILE’ and click ‘Next’. (Later, you will setup the network port from the printer properties.
Windows 95/98 Driver and Port Installation (continued) 11 From the Windows desktop click ‘Start’ / ‘Settings’ / ‘Printers’. 12 Once the Printers window opens, right-click on the printer icon and select ‘Properties’ from the drop down menu. 13 Click on the ‘Details’ tab and then click ‘Add Port’. 14 In the ‘Add Port’ window, Select ‘Other’ and “Seagull Scientific Port” and then click ‘OK’.
Windows 95/98 Driver and Port Installation (continued) 15 In the ‘Name or IP Address:’ field, enter the IP address of your printer. The ‘Port Number’ and ‘Port Name’ fields do not need to be changed. When finished click “OK’ 16 Click ‘Apply’ and then click ‘OK’. The driver and port installation is now complete. The printer can be selected through any Window’s application. Windows NT 4.0 Driver and Port Installation 1 160 Start the Windows “Add Printer Wizard”.
Windows NT 4.0 Driver and Port Installation (continued) 3 Double-click ‘LPR Port’. 4 In the top field enter the IP address of your printer. In the bottom field enter PORT1. When finished click “OK’. 5 Click ‘Close’. 6 Click ‘Next’. 7 Click on ‘Have Disk’. 8 Insert the Accessories CDROM and click ‘Browse’.
Windows NT 4.0 Driver and Port Installation (continued) 9 Browse to the “\DRIVERS\Seagull\ Nt4\” folder on the CD-ROM, ensure the file “Datamax for nt 4.0 only…” is selected and click ‘Open’. 10 Click ‘OK’. 11 Select your printer from the list and then click ‘Next’. 12 Name your printer in the ‘Printer name:’ field. Next select whether or not to set this printer as your default printer. Then Click ‘Next’. 13 Select whether or not to share this printer on your network. Then Click ‘Next’.
Windows NT 4.0 Driver and Port Installation (continued) 15 Your computer will now copy the necessary files from the CD-ROM. The driver and port installation is now complete. The printer can be selected through any Window’s application. Windows 2000 Driver and Port Installation 1 Start the Windows “Add Printer Wizard”. The following screen should appear, click ‘Next>’. H-Class 2 Ensure that ‘Local Printer’ is selected and then click ‘Next’.
Windows 2000 Driver and Port Installation (continued) 3 Select on ‘Create a new port:’ and then select ‘Standard TCP/IP Port’ from the drop down menu. Click ‘Next’. 4 Click ‘Next’. 5 In the ‘Printer Name or IP Address:’ field enter the IP address of your printer. The ‘Port Name’ field does not need to be changed. When finished click ‘Next’. 6 Ensure ‘Standard’ is selected and then click ‘Next’. 7 Confirm your settings and then click ‘Finish’. 8 Click on ‘Have Disk’.
Windows 2000 Driver and Port Installation (continued) 9 Insert the Accessories CDROM and click ‘Browse’. 10 Browse to the “\DRIVERS\Seagull” folder on the CDROM, ensure the file “Datamax for 95, 98, ME, 2000, and xp.inf” is selected and click ‘OK’. 11 Click ‘OK’. 12 Select your printer from the list and then click ‘Next’. 13 Name your printer in the ‘Printer name:’ field. Next select whether or not to set this printer as your default printer. Then Click ‘Next’.
Windows 2000 Driver and Port Installation (continued) 15 Select ‘No’ then Click ‘Next’. 16 Confirm your settings and then click ‘Finish’. 17 If prompted with the "Digital Signature Not Found" window, click ‘Yes’ to continue installation. 18 Your computer will now copy the necessary files from the CD-ROM. 166 The driver and port installation is now complete. The printer can be selected through any Window’s application.
Windows XP Driver and Port Installation 1 Start the Windows “Add Printer Wizard.” The following screen should appear. Click ‘Next>’. 2 Ensure that ‘Local Printer’ is selected and then click ‘Next’. 3 Select on ‘Create a new port:’ and then select ‘Standard TCP/IP Port’ from the drop down menu. Click ‘Next’. 4 Click ‘Next’. 5 In the ‘Printer Name or IP Address’ field enter the IP address of your printer. The ‘Port Name’ field does not need to be changed. When finished click “Next’.
Windows XP Driver and Port Installation (continued) 7 Confirm your settings and then click ‘Finish’. 8 Click on ‘Have Disk’. 9 Insert the Accessories CDROM and click ‘Browse’. 10 Browse to the “\DRIVERS\Seagull” folder on the CDROM, ensure the file “Datamax for 95, 98, ME, 2000, and xp.inf” is selected and click ‘OK’. 11 Click ‘OK’. 12 Select your printer from the list and then click ‘Next’.
Windows XP Driver and Port Installation (continued) 13 Name your printer in the ‘Printer name:’ field. Next select whether or not to set this printer as your default printer. Then Click ‘Next’. 14 Select whether or not to share this printer on your network. Then Click ‘Next’. 15 Select ‘No’ then Click ‘Next’. 16 Confirm your settings and then click ‘Finish’. 17 If prompted with the "Digital Signature Not Found" window, click 'Continue Anyway’ to continue installation.
170 H-Class
Warranty Information Datamax Barcode Products Limited Warranty Statement H-Class™ Printers Printer Datamax warrants to Purchaser that under normal use and service the H-Class™ Printer (with the exception of the thermal printhead and platen roller) purchased hereunder shall be free from defects in material and workmanship for a period of two years (730 days) from the date of shipment by Datamax.
With respect to a defect in hardware covered by the warranty, the warranty shall continue in effect until the end of the original warranty period, or for sixty (60) days after the repair or replacement, whichever is later. General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an “as is” basis without warranty.
Glossary alphanumeric Consisting of alphabetic, numeric, and other symbols. backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”. bar code A representation of alphanumeric information in a pattern of machine-readable marks. The basic categories are divided into one-dimensional (UPC, Code 39, Postnet, etc.) and two-dimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).
DPI (dots per inch) A measurement of print resolution, rated in the number of thermal elements contained in one inch of the printhead. Also referred to as “resolution”. DPL (Datamax Programming Language) programming commands used specifically for control of and label production in Datamax printers. A complete listing of commands can be found in the Class Series Programmer’s Manual.
notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top-of-form. The printer must be set to ‘gap’ to use this media type. on demand An output regulator (i.e., the Present Sensor) that inhibits printing when a label is already present. preprinted media Label stock that contains borders, text, or graphics, floodcoating, etc. perforation Small cuts extending through the backing and/or label material to facilitate their separation.
176 H-Class
