E-4203 / E-4204 / E-4304 Operator’s Manual
Copyright Information: Firmware (Software) Agreement The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or programmable memory.
Agency Compliance and Approvals: UL1950 Information Technology Equipment C22.2 No. 950-M93 C US Listed EN60950 For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min H05VV-F cord which has a minimum 0.
Important Safety Instructions This printer has been carefully designed to give you many years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: • Carefully read the installation and operating instructions provided with your printer. • Read and follow all warning instruction labels on the printer. • Place the printer on a flat, firm, solid surface.
Printer Overview 1.0 Introduction........................................................................ 1 1.1 About this Printer ............................................................... 2 1.1.1 Standard Features .................................................... 2 1.1.2 Optional Features..................................................... 3 Getting Started 2.0 Before using the Printer ...................................................... 5 Setting Up the Printer 3.0 Introduction..............
4.5.5 Label Alignment Troubleshooting............................
4.6 Calibration Mode................................................................ 31 4.6.1 Media Sensor Calibration Procedure........................ 32 4.6.2 Auto Media Calibration Procedure........................... 33 4.7 Internal Labels .................................................................... 34 4.7.1 Database Configuration and Dot Check Label............. 34 4.7.2 Test Label ................................................................ 36 Maintenance and Adjustments 5.0 5.1 5.2 5.
1.0 Introduction The E-4203, E-4204, and E-4304 hereafter referred to as ‘the printer’, is a user-friendly printer that blends quality and durability at an affordable price. The front panel was designed to make operation of the printer a simple task. The printer offers direct thermal and optional thermal transfer printing as well as RS232 serial and parallel interfaces for ease of connection to your host system.
1.1 About this Printer This printer offers the following standard and optional features: 1.1.1 Standard Features Printing Ø Ø Ø Ø Direct Thermal Printing On Demand and Batch Printing 203 or 300 DPI Printhead (Model Dependant) AGFA Scalable Font Engine Memory Ø 1 MB FLASH memory Ø 2 MB DRAM Memory Interfaces Ø This printer is equipped with an RS-232 serial interface and a Centronics parallel interface.
1.1.2 Optional Features Thermal Transfer Thermal transfer printing requires the use of a ribbon. The ink/wax from the ribbon transfers to the media by the printer to create an image. Thermal transfer printing provides exceptional clarity and scanability. External Cutter The external cutter provides ease of automatic cutting for tags and labels after a label is printed. This feature attaches to the front of the printer.
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2.0 Before using the Printer Removing the Packaging Inspect the shipping container(s) for damage, if damage is evident notify the shipping company to report the nature and extent of the damage. The printer is carefully packaged to avoid any damage during transit. In order to operate the printer you will need to remove the packaging materials, (i.e., tape and foam) that were placed in the printer for shipment. Complete the following steps prior to connecting power or attempting to load media.
Inspecting the Printer After removing the printer from the packaging material, check the contents of the package. The following items should be included: Ø Ø Ø Ø Printer External power supply Accessories CD Special or additional items purchased. Additional Requirements The following items are necessary for generating labels from your printer. Contact your customer support representative for advice on which media and software is best suited for your needs.
3.0 Introduction This chapter explains how to connect your printer, load media and ribbon (optional), and print a configuration label. 3.1 Connecting the Printer 3.1.1 Power Connection The printer is powered from an external power supply that connects to the printer as shown below. Several power supplies are available depending on your printer model.
3.1.2 Interface Connection The printer can be connected to the host via a serial or parallel cable. 3.1.3 Interface Cables An interface cable is necessary to connect the printer to the host. The interface between the printer and the host will be either a serial RS-232C or parallel cable. Cable configurations for serial (RS-232C) interfaces are shown below, (contact your reseller for part numbers and ordering information).
3.2 Loading Media 1. Open the cover. 2. Push the Printhead Latch down and raise the Printhead Carrier Assembly. 3. Place a roll of media (labels facing up) on the Media Hub and insert them into the printer. Slide the Media Hub Flange with its smooth side towards media onto the Media Hub. 4. Route the media as shown below. 5. Slide the Media Guide and Hub Flange to the edge of the media. 6. Close the Printhead Carrier Assembly and press down until it locks into place. 7.
3.2.1 Loading Media for Peel Configuration 1. Open the cover. 2. Push the Printhead Latch down and raise the Printhead Carrier Assembly. 3. Place a roll of media (labels facing up) on the Media Hub and insert them into the printer. Slide the Media Hub Flange with its smooth side towards media onto the Media Hub. 4. Pull the Peel Lever forward to the ‘Open’ position. 5. Remove 6″ (152 mm) of labels from the backing.
3.3 Loading Ribbon (Thermal Transfer) 1. Open the cover. 2. Remove the two ribbon hubs. 3. Slide a roll of Ribbon onto one of the Ribbon Hubs and an Empty Core onto the other hub. 4. Push the Printhead Latch down and raise the Printhead Carrier Assembly. 5. Slide the Direct/Thermal Transfer switch to the ‘Transfer’ position.
6. Place the Ribbon Hubs back into the printer and route the ribbon through the printhead carrier assembly as shown below. Note: Always make sure the ink side of the ribbon faces the media and NOT the printhead. 7. The ‘Media Type’ setting within the printer’s setup must be set to ‘Thermal Transfer’ to print using a ribbon. See Section 4.4.
3.4 Flash Memory Expansion The printer can be equipped with an optional Flash Memory Expansion. This flash expansion can be used for storage of label formats and fonts. For font downloading instructions refer to Section 5.8 in this manual. To install the Flash Memory Expansion: ΠTurn the power off and unplug the printer. Remove any installed media from the printer.
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4.0 Front Panel Operation The Front Panel consists of three lights and three dualfunction buttons. The functions of these lights and controls are listed below. 4.1 Lights Ø Both the POWER and PAUSED lights will be on during power-up initialization, or “warm reset”.
4.2 Buttons Three buttons perform different functions based on the mode the printer is in. The printer operates in one of the following modes: Normal: Normal printer functions (i.e. Pause, Feed, and Cancel). See Section 4.3 Printer Setup: Allows setting of the printer’s operating menu items (i.e. Media Settings, Communications, and Options. See Section 4.4 Calibration: 4.3 Allows the printer to ‘calibrate’ the media for sensing of the Top of Form. See Section 4.
4.4 Printer Setup Mode - Button Functions In ‘Printer Setup Mode’ the printer’s buttons control the setting of the printer’s operating menu items such as Media Settings, Communications, and Options. Note: It is recommend that the Printer Setup Mode is not executed with the printer in Peel Mode or the optional Present Sensor enabled. Depending on label size this can cause unpredictable results.
4.4.1 Printer Setup Menu List The sample label below is the Printer Setup Menu List. This label shows all of the printer’s current values for each menu item that can be modified using the front panel. The number far left of the Menu Item corresponds to its position in the Menu List, for selection by pressing . For example to “Direct Select” the BAUD RATE Menu Item press and hold the button for 7 flashes of the FAULT light; for the TOF GAIN item hold for 12 flashes, etc.
4.4.2 Menu Items and Values The table below lists all the menu items and their possible values in the ‘Printer Setup Procedure’. 1) MEDIA TYPE 2) SENSOR TYPE Sets printing for either direct thermal (no ribbon) or thermal transfer (ribbon) stock. Select the sensor type that matches your label stock.
9) CONTROL CODES 10) CONT FORM LENGTH Allows code selection listed in Programmer’s manual. This command sets the page size (label length) when the printer’s ‘SENSOR TYPE’ is set to continuous media. Possible Values: * (STD) STANDARD CODES (ALT) ALTERNATE CODES Possible Values: Range: 0 – 9999; default = *100 Units: .01 inch 11) OOS MAXVOLT 12) TOF GAIN Sets the sensor reading that can indicate OOS, (out of stock condition). Sets Top of Form (TOF) Gain value.
17) INTERNAL MODULE Sets the number of 4K Byte blocks allocated for the internal RAM module. Possible Values: 0 – 255; default = *128 19) ALIGNMENT LENGTH (see section 4.5 for more information) Leading edge to leading edge distance of two successive labels. Must be set when ‘LABEL ALIGNMENT’ is set to Yes. Possible Values: 0 – 999; default =100* Units: .01 inch 18) LABEL ALIGNMENT (see section 4.5 for more information) Sets Label Alignment Method.
4.4.3 Example of Changing Baud Rate The following is a step by step example for modifying the Printer Setup. Although this example will show how to modify only the Baud Rate value from a default of 9600 bps to 19200 bps the same procedure can be used to change any of the printer’s menu items. Note: It is recommend that the Printer Setup Mode is not executed with the printer in Peel Mode or the optional Present Sensor enabled. Depending on label size this can cause unpredictable results. 1.
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6. To confirm that your changes have been made press the + buttons simultaneously, this will print the Database Configuration Label. The label should show the new Baud Rate value of 19200. FRI AUGUST 024, 2001 19:29 236 VER: ET4204 - 04.06 08/24/01 BOOT 83-2329-04A CODE 83-2325-04F FONT 83-2337-01A CPLD 592157-01C INTERNAL FLASH MODULE PRESENT SYSTEM RAM CHECKS____ GOOD SYSTEM RAM SIZE___ 2015 KBYTES SYSTEM RAM AVAIL__ 1244 KBYTES REG POWER SUPPLY__ YES CONFIGURATION DIRECT THERMAL SERIAL PORT SELECTED 19.
4.5 Label Alignment The Label Alignment function is intended for applications with short label lengths that result in wasted labels (between the media sensor and printhead) when printing the first label after changing media or at power-up. This is accomplished with providing the printer with a ‘ALIGNMENT LENGTH’ which can be manually measured and entered (see section 4.5.1) or automatically calculated using a Forced Alignment, (see section 4.5.2).
4.5.2 Label Alignment = AUTO In this mode the printer can calculate the ‘ALIGNMENT LENGTH’ by performing a FORCED ALIGNMENT. This eliminates the need to physically measure the ‘ALIGNMENT LENGTH’ as in 4.5.1 Label Alignment = YES. This feature is usually preferred for applications requiring frequent changing of media of different label lengths. To perform a FORCED ALIGNMENT press and hold the FEED button (approx. 4 seconds). The printer will measure and save the label length and then align the label.
4.5.4 Label Alignment Recommended Settings Label Alignment is intended for use with label length less than the distance between the printhead and the edge sensor, or where label wastage at power-up is a concern. Label Alignment is not recommended for label stock lengths greater than 6.5” or for label stock containing 2 or more form lengths. Label Stock Continuous 6.5” or less 6.
4.5.5 Label Alignment Troubleshooting Problem Description Attempting to perform Label Alignment results in no paper movement. First label wasted during alignment. All labels thereafter print with proper start of print position. Possible Cause Solution With the Present Sensor enabled, Label Alignment can not be performed without a Label Length. Ø Set Label Alignment to AUTO, press and hold FEED till paper moves for automatic Label Alignment Length measurement. Alignment Length is too long.
Problem Description Possible Cause Label Alignment is incorrect. Pressing FEED successively results in a short label length, 1-inch. Label Alignment Length is not correct. The default Label Alignment Length is 1.00”, and will result in this behavior when any larger label length is used without setting the appropriate length Label Alignment Length is not correct. The default Label Alignment Length is 1.
+ Problem Description Possible Cause Tear Mode selected but label stop position (present position) is not far enough forward. Another present position has been determined. Enabling the Present Sensor causes the label stop position (present position) to be approximately 0.1” behind the peel bar. Solution Ø Disable the Present Sensor. ~OR~ Ø Ensure the host computer is not providing a Present Distance shorter than is required for the Tear Bar.
4.6 Calibration Mode In ‘Calibration Mode’ the printer’s buttons allows the printer to ‘calibrate’ the media for sensing of the Top of Form either automatically or manually. Note: If at any time you wish to discard your changes and revert back to the previous calibration simply turn off the printer. Note: Before calibrating, be sure the media sensor is set for the appropriate media type, see section 4.4.2, also be sure the printhead is latched down and the cover is closed.
4.6.1 Media Sensor Calibration Procedure The ‘Media Sensor Calibration Procedure’ allows the operator to recalibrate the selected media sensor (reflective or gap) for a selected media. Follow the steps below to calibrate your sensor. Note: Before calibrating, be sure the media sensor is set for the appropriate media type, see section 4.4.2, also be sure the printhead is latched down and the cover is closed. 1.
4.6.2 Auto Media Calibration Procedure The ‘Auto Media Calibration Procedure’ allows the operator to automatically obtain the optimum (TOF Low and TOF Delta) values for a particular media. These values are useful for media that continues to have troubles after Media Sensor has been manually calibrated (usually preprinted media). This operation feeds 10 inches of media using the current Media Sensor Calibration setting and calculates the TOF Delta and TOF Low values to be used.
4.7 Internal Labels The following sections explain each of the printer’s internally generated test and configuration labels. 4.7.1 Database Configuration and Dot Check Label To print the Database Configuration and Dot Check Labels: With the printer on, loaded with media (at least 4 inches wide), and ribbon (if printing in thermal-transfer).
The second label printed is the Dot Check Label. This label is used to determine whether the printhead is in need of replacement. 'Good' and 'Faulty' Dot Check Labels are shown below: Good Test Label: Indicates that the printhead is operating normally. Faulty Test Label: Streaks in test label indicate a dirty or faulty printhead. (See Chapter 5 for cleaning and replacement.
4.7.2 Test Label This label is intended to be used to evaluate the current printer setup for print quality and label tracking and positioning. To print the Test Label: With the printer loaded with media (at least 4 inches wide), and ribbon (if printing in thermal-transfer), press the + buttons simultaneously to print the Internal Test Label.
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5.0 Introduction This chapter covers the cleaning, adjusting, and some troubleshooting tips involved with your printer. In addition, the following table provides a recommended cleaning schedule for the various parts of your printer. Area Printhead Platen Roller Peel-Off Roller Media Path Method Turn off the printer before cleaning the printhead. Use solvent* on a cotton swab to clean the printhead from end to end. Turn the power off.
5.1 Cleaning the Printhead Warning: Turn ‘off’ the printer and unplug the unit from the outlet before cleaning the printhead. 1. Turn ‘off’ the printer and open the cover. 2. Push the Printhead Latch down and raise the Printhead Carrier Assembly. 3. Using a Cotton Swab dipped in isopropyl alcohol, rub the Cotton Swab along the Printhead.
5.2 Media Width Adjustment The thumbwheel on the side of the printhead carrier assembly allows the printhead to be adjusted for various sizes of media. The numbers on the thumbwheel serve only as a reference point and do not correspond with a particular media width. To adjust for narrow media move the Thumbwheel to the left (frontward), for wide media move it to the right (rearward). 1. Load media into the printer. 2.
5.3 Ribbon Width Adjustment The adjustable ribbon handler feature allows adjustment to the ribbon supply hub that provides optimum tension when using different widths and/or types of media and ribbon. 1. Turn ‘off’ the printer. 2. Hold the Hub and rotate the Ribbon Tension Adjustment Knob to meet your media/ribbon widths based on the table below.
5.4 Fine Printhead Adjustment A fine printhead adjustment set screw is located on top of the printhead carrier assembly that can be used for adjusting print quality. This adjustment is set at the factory and should not need further adjusting; however, with different types and thickness of media some adjustment may be necessary. To adjust the printhead, turn the Set Screw until optimum print quality is obtained, (some trial and error may be necessary). Do not over tighten the Set Screw.
5.5 Printhead Replacement Removal: Note: It is not necessary to remove the Ribbon Handler Assembly, (if equipped). An access hole in the assembly is provided for access. Note: Always follow proper ESD (Electro Static Discharge) procedures when replacing the printhead. 1. Turn off the printer. 2. Loosen the Printhead Screw until it is free from the printhead. Carefully unlatch the printhead carrier assembly and remove the printhead. 3. Remove the printhead cables from the back of the printhead.
5.6 Darkness Adjustment The Darkness Adjustment (located on the rear of the printer), allows the operator to adjust the ‘print darkness’ on the printed ticket. Turning the Darkness Adjustment clockwise will make the print darker, turning it counterclockwise will lighten the print. Note: Large increases the ‘Darkness Adjustment’ can shorten printhead life.
5.8 Downloading Firmware and Fonts The printer stores its Boot Loader, Operating Program, and Font in Flash memory on the main PCB. This configuration allows updates and/or new features to the printer. 1. Identify the desired firmware revision from the Datamax FTP site at ftp://ftp.datamaxcorp.com and download the desired version on to your computer’s hard drive or a floppy disk. 2. With the printer’s power turned ‘on’, the printer is now ready to accept the new firmware data.
6.0 Introduction Occasionally situations occur that requires some troubleshooting skills. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the correction action is taken press the feed button to clear the alarm. Contact a qualified service technician for problems that persist or are not covered in this section.
Unacceptable print quality: • Dirty printhead. Clean the printhead, (see Chapter 5). • The printhead temperature is too high. Use the software control to adjust the Heat Setting, Print Speed, or adjust the darkness adjustment located on the back of the printer. • The incorrect ribbon/paper combination is being used, check the ribbon type being used. • Faulty Printhead, replace, (see Chapter 5) or call for service.
Skips every other label (Print quality is good but skips every other label). • The label is formatted too close to the top edge of the form. Leave white space equal to 8-dot rows at the top of the label, approximately .02" (.5mm). • The media is not calibrated, (see Chapter 4) • The media sensor or media sensor circuitry may be defective, call for service. Unable to print in rotation 4 • The characters are formatted outside the dimensions of the label.
Label advances 1-2 inches before a fault indication • The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper. • A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that the correct type of ribbon is being used. Label advances 16 inches before a fault indication • The media is not loaded properly, see Chapter 5.
7.0 Printer Specifications Mechanical Width 8.5” (21.6 cm) Depth 9.5” (24.1 cm) Height 6.25” (15.9 cm Weight 4 lbs. (1.
FLASH Memory E-4203/E-4204/E-4304 1MB 51
Media/Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.3" (109.2 mm) Min. Media Width 1" (25.4 mm) Max. Print Width 4.09" (104 mm) Print Length Range .375-24" (9.52-609.6 mm) Media Thickness Range .0025-.01" (.064 mm - .254 mm); up to .007” (.117 mm) with optional cutter Supply Roll Capacity E-4203: 4" (101.6 mm) O.D. on 1" (25.4 mm) core E-4204&E-4304: 5" (127.0 mm) O.D. on 1" (25.4 mm) core Ribbon Width Range 1.0-4.
Approved Media To achieve optimum print quality and maximum printhead life, Datamax recommends the use of DATAMAX brand media and ribbons. These supplies are specially formulated for use in our printers; use of non-Datamax supplies may affect the print quality, performance, and life of the printer or its components. For a current list of approved media and ribbons for use in direct thermal and thermal-transfer applications, please contact a Media Representative at (407) 523-5650.
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ASCII Control Code Chart Ctrl @ Ctrl A Ctrl B Ctrl C Ctrl D Ctrl E Ctrl F Ctrl G Ctrl H Ctrl I Ctrl J Ctrl K Ctrl L Ctrl M Ctrl N Ctrl O Ctrl P Ctrl Q Ctrl R Ctrl S Ctrl T Ctrl U Ctrl V Ctrl W Ctrl X Ctrl Y Ctrl Z Ctrl [ Ctrl \ Ctrl ] Ctrl ^ Ctrl _ Char De c Hex Char NUL SOH STX EXT EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB Esc FS GS RS US 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 00 01 02 03 04 05 06 07 08 09 0A 0B
Char Ç ü é â ä à å ç ê è è ï î ì Ä Å É Æ Æ ô ö ò û ù ÿ Ö Ü Ø £ Ø x ƒ De c 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 Hex Char Dec Hex 80 81 82 83 84 85 86 87 88 89 8A 8B 8C 8D 8E 8F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F á í ó ú ñ Ñ a 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB AC AD AE A
Embedded Fonts and Barcodes All character fonts and barcodes available with the printer are described in this section. Each font and barcode has a name associated with it for use in programming. Human-readable fonts have numeric names while barcode fonts have alpha names. Fonts Fonts 0 through 8 use the slash zero (Ø) conventions for distinguishing between the zero and the alphabetic O. The slash can be removed with the label-formatting command Z.
The table below lists the font sizes. The numbers indicate the number of dots. FONT Font 0 Font 1 Font 2 Font 3 Font 4 Font 5 Font 6 Font 7 Font 8 HEIGHT 7 13 18 27 36 52 64 32 28 WIDTH 5 7 10 14 18 18 32 15 15 SPACING 1 2 2 2 3 3 4 5 5 Font 0 96-character alphanumeric, upper and lower case. Font 1 145-character upper and lower case alphanumeric w/ descenders and ascenders. Font 2 138-character alphanumeric, upper and lower case. Font 3 62-character alphanumeric, uppercase.
Font 4 62-character alphanumeric, uppercase. Font 5 62-character alphanumeric, uppercase. Font 6 62-character alphanumeric, uppercase.
Font 7 OCR-A, size I. Font 8 OCR-B, size III. Font 9 Internal Triumvirate font. Point sizes are selected by the number in the barcode height. Larger point sizes can be obtained by increasing the height and width multipliers, 48pt and 72pt fonts are generated by doubling the 24pt and 36pt fonts respectively (see the Programmer's Manual for more information).
Barcodes Bar Code fonts have alpha names (left column in the table below). Uppercase alpha names will print barcodes with human-readable interpretations. Lowercase alpha names will print barcodes only. The table is followed by visual samples.
Bar Code ID Type Length Checksum u UPS MaxiCode with Byte Count FIM PDF417 PDF417 with Byte Count DataMatrix DataMatrix with Byte Count QR Code – Auto format QR Code – Manual format Aztec Aztec with Byte Count TCIF Linked Barcode 3 of 9 (TLC39) MicroPDF417 MicroPDF417 with Byte Count Specified Yes Valid ASCII Characters, decimal value representation Alphanumeric 1 Varies Specified No Yes Yes A, B, C, D All All Varies Specified Yes Yes All 8-bit values All 8-bit values Varies Yes Alphanumeri
Barcode A Code 3 of 9 Barcode B UPC-A Barcode C UPC-E Barcode D Interleaved 2 of 5 Barcode E Code 128 Barcode F EAN-13 Barcode G EAN-8 Barcode H Health Industry Barcode (HIBC) E-4203/E-4204/E-4304 B-7
Barcode I Codabar Barcode J Interleaved 2 of 5 w/module 10 checksum Barcode K Plessey Barcode L Interleaved 2 of 5 w/module 10 checksum and shipping bearer bars Barcode M 2 Digit UPC addendum Barcode N 5 Digit UPC addendum Barcode O Code 93 Barcode p Postnet B-8 E-4203/E-4204/E-4304
Barcode Q UCC/EAN Code 128 Barcode R UCC/EAN Code 128 KMART NON EDI Barcode S UCC/EAN Code 128 Random Weight E-4203/E-4204/E-4304 B-9
Barcode T Telepen Barcode u UPS MaxiCode Barcode z PDF 417 Barcode v FIM Bar Code W1c: DataMatrix Bar Code W1f: Aztec Bar Code W1d: QR Code Bar Code W1z: MicroPDF417 Bar Code W1T: TCIF Linked Barcode 3 of 9 (TLC39) B-10 E-4203/E-4204/E-4304
Datamax Barcode Products Limited Warranty Statement E-Class 4203/4204/4304 Printer Printer Datamax warrants to Purchaser that under normal use and service, the E-Class 4203/4204/4304 Printer, (with the exception of the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from the date of shipment by Datamax. Expendable and/or consumable items or parts such as lamps, fuses, labels and ribbons are not covered under this warranty.
Thermal Printhead This warranty is limited to a period of one year, (365 days), or 1,000,000 linear inches of use, whichever comes first, for the E-Class 4203/4204/4304 thermal printhead. This one year (365 days) warranty is valid only if a Datamax - approved thermal label media is used, as defined in the then current Datamax list of approved thermal/thermal transfer media, a copy of which is available from Datamax.
General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an “as is” basis without warranty. Except and to the extent expressly provided in this warranty and in lieu of all other warranties, there are no warranties, expressed or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose.
C-4 E-4203/E-4204/E-4304
