Operator`s manual

A-Class 111
6.2 Warning and Fault Messages
All printer functions are monitored. During operation, if not within a menu system branch or Test Mode,
when a potential problem (Warning) or problem (Fault) is detected the printer will display a
corresponding message. Message types, along with the possible solutions, are described below.
Warning Messages:
Warning Messages are low priority messages that alert to the possibility of a problem or to a pending
change in printer configuration. Warning Messages are displayed for about three seconds.
Printer Warning Messages
Displayed Message Description Action(s)
!
DOT FAILURE!
!!
The printer has detected defective
printhead elements.
Replace the printhead if the print
quality becomes unacceptable.
!
GAP MODE
WARNING LOW BACKING!
!!
!
There is only a small difference
between the measured ‘empty’ and
‘gap’ sensor readings.
Transparent backing or notched media
typically gives this indication. In this
case, there may be a slight delay in
the ‘Out of Stock’ indication, after the
media supply is emptied; no action is
required.
!
GOODBYE!
!
Power has been removed and
shutdown is in progress.
The printer power switch was turned
‘Off’, the line fuse has blown, or AC
line voltage has been lost.
HEAD NEEDS CLEANING
!!!
!
The scheduled printhead cleaning
distance has been reached.
Press and hold the TEST Key, or
select ‘CLEAN HEAD NOW’. See
Section 5.4.1 for details.
!
HOST CHANGES PENDING!
!
The host has pending configuration
changes that will not take effect
until a ‘host reset command’ is
issued.
To save your changes, send a host
reset command (in DPL), or to
discard changes perform a soft reset;
see Section 6.4.1.
!
LOW VOLTAGE!
!
!
The printer has detected a low
operating voltage.
Possible low or fluctuating line
voltage level. Try moving the printer
to another outlet. If the condition
persists, call for service.
!
RTC RAM FAILURE!
!
!
The printer was unable to save
settings in permanent memory.
Possible faulty Main Logic Card. If
the condition persists, call for
service.
!
TEMPERATURE PAUSE!
!!
A high printhead temperature has
been detected.
No action required. Printing will
resume after the printhead cools.