Operator`s manual

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Operator’s Manual

Datamax International

Herbert House

12 Elizabeth Way, Pinnacles

Harlow,

Essex

CM19 5FE UK

Phone: +44 1279 772200

Fax: +44 1279 424448

Asia-Pacific

Loyang

Way

#01-01 CILC Building

Singapore 508724

Phone: +65 542-2611

Fax: +65 542-3611

Corporate Headquarters

4501 Parkway Commerce Blvd.

Orlando, Fl 32808

Phone: 407-578-8007

Fax: 407-578-8377

Summary of content (180 pages)

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Operator’s Manual Corporate Headquarters 4501 Parkway Commerce Blvd.
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Copyright Information: CG Times (based upon Times New Roman) and CG Triumvirate are trademarks of the AGFA Monotype Corporation. Windows and Windows NT are trademarks of the Microsoft Corporation. NetWare and Novell are registered trademarks of Novell, Inc. Ethernet is a registered trademark of Xerox Corporation. All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.
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Agency Compliance and Approvals: C US UL60950 Information Technology Equipment C22.2 No. 950-M93 Listed EN60950 For 230 Volt Operation (Europe): Use a cord set, marked “HAR,” consisting of a min H05VV-F cord which has a minimum 0.
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Important Safety Instructions: Throughout the literature accompanying this unit, the exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions. This unit has been carefully designed to provide years of safe, reliable performance.
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Contents Overview 1.1 About the Printer ................................................................................................. 1 1.1.1 Standard Features .................................................................................... 2 1.1.2 Optional Features...................................................................................... 3 1.2 Installing Printer Options...................................................................................... 6 1.
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3.3.1 Communications Connections ................................................................. 19 3.3.1.1 USB Connections...................................................................... 20 3.3.1.2 Parallel Port Connections .......................................................... 20 3.3.1.3 Serial Port Connections............................................................. 21 3.3.1.3.1 RS-422/485 Communications...................................... 22 3.3.1.4 DMXNet Connections..................
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4.2.2 Media Settings ........................................................................................ 48 4.2.3 Print Control............................................................................................ 49 4.2.4 Printer Options........................................................................................ 50 4.2.5 System Settings ...................................................................................... 55 4.2.6 Communications ......................................
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5.2.1 Leveling Cam Adjustment........................................................................ 85 5.2.2 Burn Line Adjustment .............................................................................. 87 5.3 Printhead Replacement ..................................................................................... 89 5.4 Maintenance Schedule ...................................................................................... 93 5.4.1 Cleaning the Printhead .......................................
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6.4.3 Level Two Reset ................................................................................... 117 Specifications .................................................................................................... 119 Appendix A ASCII Control Code Chart........................................................................................ 125 Appendix B Available Fonts and Bar Codes................................................................................
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Appendix E Multi-Language Menu System ................................................................................. 151 Appendix F Saving a Configuration File...................................................................................... 157 Appendix G Ribbon Saver Overview ........................................................................................... 159 Warranty Information....................................................................................... 161 Glossary ......
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Overview 1.1 About the Printer Congratulations on your purchase of the A-Class print engine. This print engine (hereafter referred to as “the printer” and, when necessary, the A-4xxx or A-6xxx to differentiate between the four and six inch model sizes) is designed for professional integration into an automated high-volume, high-speed industrial label applicator system.
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1.1.1 Standard Features This printer offers the following standard features: Right-handed or left-handed configurations Electronics card cage 4 MB Flash downloadable program memory 16 MB DRAM memory Host computer accessible memory for object temporary storage Two RS-232 serial interfaces (one of which is also RS-422/RS-485 capable) One IEEE 1284 compliant parallel interface One USB v1.
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1.1.2 Optional Features (available for all models, except as noted) The printer offers the following optional features: DMXNet – a network interface card that enables the printer to communicate over an Ethernet® network under a variety of operating systems including NetWare, Windows 95/98/2000/ME/XP, Windows NT™, and UNIX™. Some of the features are listed below: − Automatic selection of 10Base2 (Thinnet) or 100BaseT Fast Ethernet connection.
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DMXrfNet – a high-performance 802.11b, WiFi compatible, network interface card that enables the printer to communicate in a wireless network environment. Some of the features are listed below: 4 − TCP/IP (lpd or raw TCP port), Direct Mode IPX/IP, IPX/SPX, NetBEUI, and NetBIOS/IP support − A PCMCIA connector for other supported 802.11b wireless devices − Frequency in the 2.4 GHz ISM band, with variable data rates of 11, 5.
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Expanded Flash Main Card – an alternate main logic card with 8MB of Flash memory. This memory can be used for storing fonts, graphics, and label templates.
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1.2 Installing Printer Options The following table lists the recommended qualification level for the installer of printer options. For detailed information concerning a specific option or the required level of expertise, contact your dealer or Datamax Technical Support.
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1.3 Index to Parts and Controls User-assessable parts and controls are highlighted in the table below. On the following pages, drawings for right and left hand models detail the location of these items. Some components are optional and, therefore, may not be included with your printer. Item Number Item Name and Related Section in this Manual 1 User Interface, Section 4 2 3 4 Power On/Off Switch, Section 3.3 Access Cover, Section 2.1 Power Receptacle, Section 3.3.4 5 6 7 8 9 GPIO Port, Section 3.3.
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1.3.
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1.3.
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10 A-Class
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Getting Started This section describes how to unpack printer, select printing supplies, and achieve the best print quality. 2.1 Unpacking the Printer The printer is carefully packaged for transit. Upon arrival, inspect the shipping carton(s) for damage; if evident, immediately report the nature and extent of the damage to your freight company. In order to operate the printer, remove all packaging material: 1.
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2.1.1 Contents Check the contents of the package. In addition to documentation, the following items should be present: The printer A power cord The Accessories CD-ROM Any special additionally purchased items or options. 2.1.2 Additional Printing Requirements To begin label production, the following items may also be necessary. Media (and ribbon, if necessary); see Section 2.2. A communications interface cable; see Section 3.3.1. An applicator interface cable; see Appendix D.
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• The ability of the media’s reactive layer to control the chemical reaction that occurs as the image is created. Thermal Transfer Media Three important factors to consider when selecting a thermal transfer stock: • The combination of the label’s top coating and the ribbon can affect image quality. • A backcoating layer on the ribbon can provide printhead protection and, depending upon the formula, help reduce static build-up.
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2.3 Adjusting Print Quality Printing flexibility is provided by a comprehensive set of print controls. Of these, the amount of print heat and the print speed will have the greatest effect. Five settings are available to control print quality; all are accessible via the menu system: • The first setting is the media type. Go to MEDIA SETTINGS and select the setting that matches the media being used. • The second setting is the heat value. Go to PRINT CONTROL HEAT (see Section 4.2.
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Printer Setup This chapter explains how to mount, connect, and setup the printer. 3.1 Environmental Requirements Before installing the printer, ensure that the ambient environmental conditions of the site fall within the ranges listed in Section 7. In addition, do not install the printer in the following environments: Where it will be exposed to direct sunlight or other heat source. Where it will be exposed to liquids or excessive dust or dirt. 3.
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As indicated, these drawings detail other mounting considerations including clearance for the Access Cover, the Peel Assembly, and connections to the back of the printer. Dimensions of the Four-Inch Models 9.67” (246mm) Front View, Peel Assembly – Lowered: 11.81” (300mm) 2.25” (57mm) 7.68” (195mm ) Side View: 10.45” (266 mm) 15.35” (390mm) 12.51” 7.66” (318mm) (195mm) Side View, Access Cover – Raised: 20.
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Dimensions of the Six-Inch Models 9.67” (246mm) Front View, Peel Assembly – Lowered: 11.81” (300mm) 2.25” (57mm) 9.68” (246mm) Side View: 10.45” (266mm) 17.35” (441mm) 7.66” (195mm) 14.51” (369mm) Side View, Access Cover – Raised: 22.
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When attaching the printer to the supporting framework, use #10 screws inserted at the four pre-drilled Mounting Holes. Mount the printer as follows: 1. Align the printer’s Mounting Holes to the corresponding points in the supporting framework of the applicator. Mounting Holes 2. Hold the printer in place and insert a #10 screw in a mounting hole. 3. Start and finger-tighten the screw. 4. Start and finger-tighten the screws for the three remaining mounting holes. 5.
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3.2.1 Peel Point Dimension The following dimensions detail the location of the Peel Bar. (Although this example shows a right hand model, the left hand model will have the identical dimensions.) Peel Bar Note: Integrators switching from the PE printer, the reference dimension for the old Peel Bar location is included in Appendix C. 3.3 Connecting the Printer The following procedures detail the data and electrical connections to the printer. 3.3.
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3.3.1.1 USB Connections The Universal Serial Bus port, supported in Windows®95 and greater, requires a standard USB cable. (Depending upon your computer’s configuration, installation may differ slightly.) WARNING 3.3.1.2 This USB Port is a device-end only connection. Never attach a keyboard, mouse, modem, etc. to this port. Damage can result. Parallel Port Connections The parallel interface requires a Centronics® IEEE 1284 cable with a 36 pin male connector.
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3.3.1.3 Serial Port Connections The serial interface (Serial Port A) on the main logic card supports RS-232C and RS-422/RS-485 communications. The Aux Serial, J1 on the Applicator Interface Card, supports RS-232C only (see Appendix D for details). Serial port settings for baud rate, word length, word parity, stop bits, and handshaking protocol are menuselectable and must be configured to match the host’s port settings; see Section 4.2.6.
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RS-232 Cables* Part # 32-2300-01 Part # 32-2301-01 *The serial port requires a DB9 male connector (e.g., Startech C9PSM). 3.3.1.3.1 RS-422/485 Communications To use RS-422/485 communications, the main logic card must be reconfigured, as described below: Always wear a wrist strap and follow standard ESD prevention measures when handling the Main CAUTION Logic Card. 1.
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3. On the Main Logic Card, remove the jumpers placed across JMP1, JMP2, JMP3, JMP4, JMP5, and JMP6. 4. Slide the Main Logic Card back into the printer and secure it using the screws removed earlier. JMP 1 JMP 2 JMP 3 JMP 4 JMP 5 JMP 6 5. Connect an RS-422/485 interface cable to Serial Port A (see the table in Section 3.3.1.3 for details). 6. Plug in and turn ‘On’ the printer. Configure the port communication settings to match that of the host.
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3.3.1.4 DMXNet Connections The DMXNet option has several menu-selectable modes, as detailed under ‘NIC ADAPTER’ in Section 4.2.6. For detailed installation, configuration, and operational instructions, refer to the DMXNet Resource Manual, provided with the option. Use the following universal Ethernet 8-wire standard when configuring your 10/100BaseT cables for the DMXNet Card. Depending on the length, the cable should be Category/Type 3 or better.
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3.3.1.5 DMXrfNet Connections The DMXrfNet option has several menu-selectable modes, as detailed under ‘NIC ADAPTER’ in Section 4.2.6. Depending upon the method you select to configure the DMXrfNet card, you may need a hard wire connection. In addition, a hard wire connection is necessary if you plan to use the 10 BaseT port or the Serial Server in your application. The drawing below illustrates the available mode-dependant connections to the DMXrfNet Card.
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The Reset/Test Button is a multi-function switch with the following functions: (1) When pressed momentarily, this produces a printout of the DMXrfNet Card’s current settings. (2) When pressed and held for five seconds, this resets the DMXrfNet Card to the factory default parameters. (The default password is access) (3) When pressed and held during printer power-up, this causes the DMXrfNet Card to assume Ad-Hoc mode on WiFi Channel 11 with the Service Set Identifier (SSID) of printer.
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3.3.3 Power Connections The AC power connection is made via the receptacle on the back of the printer. The printer’s power supply is auto ranging; for the acceptable voltage ranges, see Section 7. Make electrical connections and power-up the printer as follows: 1. Ensure that AC power to the host computer and applicator system is ‘Off’. 2. Ensure that the printer’s Power Switch is in the ‘Off’ position. Power Switch 3.
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6. Connect the AC Power Cord to the printer, and then plug the AC Power Cord into a properly grounded outlet. 7. Turn ‘On’ the host computer, the applicator system, and then the printer.
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3.4 Loading Media Note: At default settings, a Buzzer will sound when the Access Cover is raised. To disable this function see Section 4.2.5, System Settings Buzzer. Load media as follows: 1. Open the Access Cover and raise the Head Lift Lever. 2. Route the Media between the Media Posts, through the Media Sensor, over the Peel Bar, and out of the printer, as shown below.
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3. To automatically peel die-cut labels after printing, press down on the Peel Assembly Release Lever to lower the Peel Assembly; otherwise, proceed directly to Step 6.
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4. Pull approximately 12 inches (30 cm) of media out the front of the printer then remove all of the labels from this length of Media Liner. Route the Media Liner down to the Peel Assembly, over the Latch Roller, and through the Slot.
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5. Pull the Media Liner through the Slot in the Peel Assembly until all slack is removed. Lifting from the center, raise the Peel Assembly until it locks into place.
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6. Position the Media Guide lightly against the side of the media. Media Guide Head Lift Lever Locking Post 7. Adjust the Media Sensor over the labels (see Section 3.5). 8. If printing on thermal transfer media, load ribbon (see Section 3.6); otherwise go to Step 9. 9. Lower the Head Lift Lever until it is completely and securely engaged onto the Locking Post. 10.
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3.5 Adjusting the Media Sensor The Media Sensor detects labels. Position the Media Sensor as follows: 1. Load media, ensuring that the media is routed through the Media Sensor, as described in Section 3.4. 2. Depending on the type of media being used, rotate the Media Sensor Adjustment Knob until the Eye Mark on the Media Sensor is positioned according to the table below. Note: The printer defaults to the ‘Gap’ Sensor Type for use with die-cut and notched media.
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3.6 Loading Ribbon To print with thermal transfer media, ribbon is required. The Ribbon Hub configuration will determine the ribbon type (ink wound ‘in’ or ‘out’) that can be used in the printer. The directional arrows on the Ribbon Loading Label indicate the way to route the ribbon through the printer. & Always use ribbon that is slightly wider than the media (and liner, if any) to protect against printhead wear. Ribbon types are available with the coated (ink) layer wound ‘in’ or ‘out.
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‘Coated Side In’ Ribbon Routing Diagrams Ribbon Take-Up Hub Ribbon Loading Label Ribbon Take-Up Hub Ribbon Loading Label Head Lift Lever Head Lift Lever Ribbon Supply Hub Upper Idler Ribbon Supply Hub Upper Idler Ribbon Shield Ribbon Shield Lower Idler Left-Hand Model - CSI 36 Lower Idler Right-Hand Model -CSI A-Class
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‘Coated Side Out’ Ribbon Routing Diagrams Ribbon Loading Label Ribbon Take-Up Hub Ribbon Loading Label Ribbon Take-Up Hub Head Lift Lever Head Lift Lever Ribbon Supply Hub Upper Idler Ribbon Supply Hub Upper Idler Ribbon Shield Ribbon Shield Lower Idler Left-Hand Model - CSO A-Class Lower Idler Right-Hand Model - CSO 37
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38 A-Class
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The User Interface The user interface is comprised of a graphic display and soft-function keys. Its operation is modedependant, so depending upon your selections the displayed items and key functions of the interface can change. All of the various modes are detailed in this section. 4.
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4.1.1 Ready Mode In Ready Mode, the printer is idle, waiting to accept data for label printing. TUE 11:55 A 04 FEB 2003 READY DATAMAX Key Labels MENU PAUSE FEED CANCEL TEST Keys Key Label MENU Key and Function The MENU Key takes the printer Offline and enters Menu Mode. (When shaded, this denotes that security is enabled and now a password must be entered. See Section 4.2.1.) Note: While in Ready Mode, pressing and holding this key will adjust the display contrast.
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4.1.2 Menu Mode In Menu Mode, the Menu Window appears. This mode allows the printer to be configured for your application. Note that the Selected Menu Branch appears highlighted in a reverse field on the Menu Window. TUE 11:55 A 04 FEB 2003 OFFLINE MENU WINDOW Selected Menu Branch Menu Branches Key Labels MEDIA SETTNGS PRINT CONTROL PRINTER OPTIONS E SC TEST ENTER Keys Key Label Key and Function ESC The ESCAPE Key exits the Selected Menu Branch.
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4.1.2.1 Save Changes Window Changing settings and then exiting Menu Mode evokes the Save Changes Window. This window allows the changes made to the Menu System to be saved or discarded (see Section 4.2.1). TUE 11:55 A 04 FEB 2003 OFFLINE MENU WINDOW SAVE CHANGES? Save Changes Window Key Labels DIAGNOSTICS MEDIA SETTNGS PRINT CONTROL NO YES Keys 42 Key Label Key and Function NO The NO Key exits Menu Mode without saving the changes that have been made to the printer’s operating parameters.
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4.1.3 Test Mode In Test Mode, the Test Window appears. This mode allows various sample and informational labels to be produced. Note: Test functions are disabled when the printer is processing data received from a communications port. Also, when ‘SECURITY’ is enabled this function is not accessible until the correct password is input.
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4.1.3.1 Test Mode System Window Pressing the System Key while in Test Mode evokes a System Window. This window allows the user to perform PAUSE, FEED, and CANCEL operations while in Test Mode. TUE 11:55 A 04 FEB 2003 OFFLINE SYSTEM WINDOW DATAMAX Key Labels ESC PAUSE FEED CANCEL Keys Key Label ESC The ESCAPE Key closes the System Window and returns to Test Mode. PAUSE The PAUSE Key temporarily suspends printing, as noted by the Current State Indicators.
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4.1.4 MCL Mode Enabling MCL Mode in the Menu system executes the MCL application. This mode allows the printer to accept input data from peripheral devices such as barcode scanners, weigh scales, and keyboards without the need of a host computer. This printer-resident application can also request and send data to locally resident lookup files or remote databases. Note: The MCL program is a custom application that has been developed by your MCL Certified provider.
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4.2 The Menu System Printer operation can be controlled through the user interface from the following six menu system branches: • Media Settings • Print Control • Printer Options • System Settings • Communications • Diagnostics While in the menu system, the current selection will be indicated with an asterisk (*) next to the displayed item. Selections designated with a section symbol (§) will require a printer reset before becoming effective.
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4.2.1 Entrance and Exit Prompts To change the setup parameters of the printer via the User Interface, enter Menu Mode by pressing the MENU Key. Depending upon enabled security settings or changes to the setup, the following Entrance and Exit Prompts may be displayed when accessing or leaving Menu Mode: Note: While in Menu Mode, the printer stops processing new data. Displayed Menu Item MENU MODE ENTER PASSWORD 0000 Explanation Accesses the printer’s Menu System. You are attempting to enter Menu Mode.
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4.2.2 Media Settings Displayed Menu Item MEDIA TYPE DIRECT THERMAL THERMAL TRANSFER SENSOR TYPE GAP CONTINUOUS REFLECTIVE LABEL LENGTH 04.00in (0-99.99) MAXIMUM LABEL LENGTH 16.00in (0-99.99) PAPER OUT DISTANCE 00.25in (0-99.99) Details Selects the printing method. Sets the printer to use heat sensitive media. Sets the printer to use media requiring a ribbon to create an image. Selects the top-of-form (TOF) sensing method for the media.
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Media Settings (continued) Displayed Menu Item Details PRINTHEAD CLEANING Controls the printhead cleaning routine. CLEAN HEAD SCHEDULE 000 in. (* 1000) Specifies the inch (or centimeter) count to reach before prompting a printhead cleaning. If the number specified is exceeded three times, the printer will fault until cleaning is initiated. Note: The number specified is multiplied by one thousand. Zero (the default value) disables this function. CLEAN HEAD COUNTER 0 in. RESET COUNTER CLEAN HEAD NOW 4.
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Print Control (continued) Displayed Menu Item Details CUSTOM ADJUSTMENTS ♦ These factory adjustments independently change the listed parameters to finely tune the printer and compensate for slight mechanical differences sometimes evident if multiple printers share label formats. Controls the strobe time to establish the nominal HEAT setting for printhead-specific thermal characteristics. Allows fine-tuning of the relative print edge (gray) adjustment for print quality.
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Printer Options (continued) Displayed Menu Item CUTTER AUTO ENABLED DISABLED RIBBON SAVER AUTO ENABLED DISABLED SCANNER MODE AUTO ENABLED DISABLED A-Class Details Option used to cut media into separate labels. Automatically senses the presence of the cutter. If present, the cutter is enabled. If not detected, the cutter is ignored. Enables the cutter. The presence of the cutter must be detected or read errors are generated. Disables the cutter.
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Printer Options (continued) Displayed Menu Item BARCODES Details Enables the scanner to read the respective bar code. Also see Appendix B. Note: To speed throughput and decoding integrity only enable the symbologies that you will be reading. CODE 39 IATA Enables or disables Code 39. Enables or disables IATA. CODABAR Enables or disables Codabar. INTERLEAVED 2 OF 5 Enables or disables Interleaved 2 OF 5. INDUSTRIAL 2 OF 5 Enables or disables Industrial 2 OF 5. CODE 93 Enables or disables Code 93.
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Printer Options (continued) Displayed Menu Item MIN READABLE HEIGHT Details Ensures bar code integrity by selecting the vertical distance of the bar code that must have identical reads. The printer will calculate the scan rate and the number of required consecutive reads based on the selected height and print speed. Note: The selected distance should not exceed 50% of the measured bar code height. 1/16 in (1.5 mm) Ensures that 1/16 inch of the bar code is 100% readable. 2/16 in (3.
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Printer Options (continued) Displayed Menu Item GPIO PORT GPIO DEVICE Used to interface the printer to external controlling devices (see Appendix D). Sets the GPIO Port to work with a specific type of device. APPLICATOR Enables the GPIO for a label applicator. BARCODE VERIFIER Enables the GPIO for a bar code verifier. DISABLED START OF PRINT ACTIVE LOW ACTIVE HIGH END OF PRINT ACTIVE LOW Disables the GPIO Port. Programmable signal input that controls the Start of Print (SOP) process.
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4.2.5 System Settings Displayed Menu Item Details CONFIGURATION FILE ♦ Options for storage and recall of printer configuration files. See Appendix F for details. Provides a list of available configuration files. Selecting a file from the list causes a printer reset; afterward, the printer is configured according to the activated file. Saves the entire effective configuration of the printer to a file. Unique names with up to nineteen characters are possible.
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System Settings (continued) Displayed Menu Item MEDIA COUNTERS ♦ ABSOLUTE COUNTER Details Internal record of inches printed and time of use. RESETTABLE COUNTER Shows the number of inches printed since being set at the factory. Not resettable. The number of inches printed since the last reset. User may reset. RESET COUNTER Resets the Resettable Counter to zero. PRINT CONFIGURATION Prints the effective configuration of the system.
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System Settings (continued) Displayed Menu Item Details SET FACTORY DEFAULTS Parameters in this menu listing with the ‘ ’ symbol are the designated defaults. Restores the current settings to the factory defaults or, if selected, the Factory Setting File. SET FACTORY DEFAULTS Note: The reset will be automatic. If no Factory Setting File is used, all menu settings (except HEAD BIAS, CUSTOM ADJUSTMENTS and calibrations) will be restored.
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System Settings (continued) Displayed Menu Item IMAGING MODE Details Determines the pre-imaging process of the label format. Note: This selection can affect the accuracy of time-stamped labels and label throughput.
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System Settings (continued) Displayed Menu Item UNITS OF MEASURE IMPERIAL METRIC Details Selects the measurement system in which the system’s settings are represented in the menu system and on configuration labels. Lengths and counters given in inches. Lengths are given in millimeters and counters in centimeters. INPUT MODE Defines the type of printer processing. DPL Standard DPL processing. LINE Standard DPL processing with additional Line Mode template processing enabled.
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System Settings (continued) Displayed Menu Item LABEL STORE STATE & FIELDS FIELDS ONLY MENU LANGUAGE ♦ ENGLISH FAULT HANDLING LEVEL STANDARD VOID AND RETRY Details When recalling stored label formats, this setting determines the command recall level used. Recalls the printer state (that is, the heat setting, speed settings, etc) and the label-formatting commands of the stored label. Recalls only the label-formatting commands of the stored label.
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System Settings (continued) Displayed Menu Item Details VOID DISTANCE 0.50 in (.10-2.00) Sets the distance to backup the faulted label to print ‘VOID’ on its trailing edge, which also indirectly establishes the font size of the void message. RETRY COUNT 1 (0-3) Establishes the number of times the printer will attempt to reprint a label. If the last label printed in this count has been voided, the printer will stop and display a fault message.
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4.2.6 Communications Displayed Menu Item SERIAL PORT A BAUD RATE 38400 28800 19200 9600 4800 2400 1200 PROTOCOL BOTH SOFTWARE HARDWARE NONE PARITY NONE ODD EVEN DATA BITS 7 8 STOP BITS 1 2 Details Controls the communications settings for Serial Port A. Determines the serial communication rate. 38400 bits per second 28800 bits per second 19200 bits per second 9600 bits per second 4800 bits per second 2400 bits per second 1200 bits per second Sets the data flow control (handshaking) method.
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Communications (continued) Displayed Menu Item PARALLEL PORT B Details Same as Parallel Port A, for an optional Ethernet connection. If not present, this displays ‘NOT INSTALLED’ when accessed. Note: If ‘LOCKED’ appears when attempting to access the NIC ADAPTER submenu, the printer may have active print requests or multiple users may be trying to access these parameters (for example, during simultaneous telenet sessions).
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Communications (continued) Displayed Menu Item DHCP ENABLED Details Dynamic Host Control Protocol. Automatically assigns an IP address from a DHCP Server. DHCP is enabled by default. This means that the card will send a broadcast into the network on start-up in order to receive an IP Address from the responsible server. WARNING: An IP Address assigned by DHCP has precedence over any stored static IP Address. DISABLED Disables DHCP.
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Communications (continued) Displayed Menu Item HEAT COMMAND ENABLED DISABLED SPEED COMMANDS ENABLED DISABLED TOF SENSING COMMANDS ENABLED DISABLED SYMBOL SET COMMAND ENABLED DISABLED CNTRL-CODES (DATA) ENABLED DISABLED STX-V SW SETTINGS ENABLED DISABLED MAX LENGTH COMMAND ENABLED DISABLED A-Class Details Allows the user to disable the DPL Heat Command, providing compatibility with other DATAMAX printers. Normal printer operating mode. DPL Heat command is ignored.
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4.2.7 Diagnostics Displayed Menu Item HEX DUMP MODE ♦ ENABLE DISABLE OPTIONS TESTING ♦ TEST CUTTER PERFORM TEST 1 TIME TEST RIBBON SAVER PERFORM TEST 1 TIME TEST GPIO MONITOR GPIO INPUT SOP FEED PAUSE REPRT 1 1 1 1 Details Most commonly used for troubleshooting. Prints data and instructions received from the host rather than interpreting them as label formats; see Section 6.3. Prints raw ASCII data received from the host rather than executing the commands.
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Diagnostics (continued) Displayed Menu Item TEST SCANNER Performs a functional test of the optional linear scanner. SCAN TEST ALIGNMENT TEST PRINT TEST RATE (min) ♦ 000 (0-120) SENSOR READINGS ♦ THR TRAN RIB M 24V HD RANK 255 255 255 255 255 255 RIBBON SENSOR LIMITS ♦ RIBBON ADC LOW HIGH 070 164 4.2.8 Enters a “read once mode.” A bar code is read and the decoded results are displayed. Enters a “constant read mode.
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4.3 Printer Messages The printer displays several different types of information (if not in Menu or Test Mode): Enter and Exit Prompts; see Section 4.2.1 Alert Prompts and Condition Messages; see Section 4.3.1. Application and Boot Loader Updating Messages; see Sections 5.5 and 5.6. Fault and Warning Messages; see Section 6.2. 4.3.
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Prompts and Condition Messages (continued) Displayed Message Description Cause(s) Indicates the menu item cannot be enabled. The option is not installed or cannot be detected by the printer. PRINTHEAD CLEANING Indicates that printhead cleaning is in progress. The TEST Key was pressed and held, or ‘CLEAN HEAD NOW’ was selected. READY Normal operating mode. The printer is ready to receive label formats, downloads, etc. The printer is in Ready Mode.
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4.4 Test Mode The internally generated Test Labels are printed at pre-selected speed and heat settings. Changes to these label settings can be made from the Menu System or via software commands. Notes: (1) Except as noted, use full width media to capture the entire format; otherwise, adjust the Label Width (Section 4.2.2) and Leveling Cam settings (Section 5.2.1) to the media’s width. (2) In Test Mode, press the ESC Key or the TEST Key to stop printing.
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4.4.2 Configuration Label The Configuration Label provides current printer database information, as detailed in Section 4.2. Generate a Configuration Label as follows: 1. Press the TEST Key to scroll to ‘Print Configuration.’ 2. Press the 3. Press the Key. ENTER Key to begin printing. Notes: (1) The information on this label may vary with the printer model, firmware version and options.
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4.4.3 Quick Ribbon Test Label The Quick Ribbon Test Label is an indicator of thermal transfer print quality. Generate a Quick Ribbon Test Label as follows: 1. Press the TEST Key. Key to scroll to ‘Ribbon Test Label.’ 2. Press the 3. Press the COUNT Key to select a quantity; see Section 4.1.3. 4. Press the ENTER Key to begin printing.
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4.4.4 Validation Label The Validation Label is another useful tool for establishing print quality. Generate a Validation Label as follows: 1. Press the TEST Key to scroll to ‘Validation Label.’ 2. Press the 3. Press the 4. Press the 4.4.5 Key. COUNT ENTER Key to select a quantity; see Section 4.1.3. Key to begin printing. Print Last Label Print Last Label reprints the last label format printed. The format can be any of the Test Labels, a label from the host, or one recalled from memory.
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4.4.6 User Defined Label The User Defined Label reprints from a list of previously printed label formats. Use the scroll through the listing, and then use the ENTER Key to Key to select and print the label. Note: If a job was cancelled prior to its completion, or if power has been removed since the last print job and the request for this label, ‘NO FILES AVAILABLE’ will be displayed and no printing will occur. 4.4.
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Adjustments and Maintenance 5.1 Media Sensor Calibration Calibration ensures consistent label detection across the range of media types. 5.1.1 Quick Calibration Perform the Quick Calibration during initial printer set-up or after changing the media to fine-tune the media sensor’s gap and label values. & This procedure is not required for continuous media. If ‘Uncalibrated’ is displayed, follow the Media Sensor Calibration procedure in Section 5.1.2.. 1.
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5.1.2 Standard Calibration Perform the Standard Calibration when ‘Cannot Calibrate’ or ‘Uncalibrated’ is displayed. During the process, the printhead assembly can be raised for visual access. In addition, displayed sensor readings can be used to indicate the best position over the media, which is helpful when using small, position-critical TOF notches or marks. Three readings are required: • Empty: No media in the sensor. • TOF Mark: Only the backing, notch, or reflective mark in the sensor.
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Standard Calibration (continued) Step 7 Action Displayed Message Proceed according to the type of media being calibrated: SCAN BACKING PRESS ANY KEY ! - Or, for reflective media: Die-cut: a) Remove a label or two from the liner material. b) Reinstall the media. ! ! SCAN MARK PRESS ANY KEY ! !! ! Comment Sets the ‘gap’ (or ‘mark’) value - where ‘yyy’ is a numerical value representing the current sensor reading.
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Standard Calibration (continued) Note: Do not move the position of the Media Sensor after it has been adjusted. Step 9 Action Displayed Message Observe the display. Comment GAP MODE CALIBRATION COMPLETE The calibration was successful. - Or, for reflective media: Note: If ‘Warning Low Backing’ is displayed (most typical with notched media or media on a transparent liner), the message indicates that calibration was successful. For other possible messages see Section 6.2.
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5.1.3 Advanced Entry Calibration Advanced Entry Calibration is an alternate calibration method for special-case media types. This is a twopart procedure: (1) recording the sensor readings for the label using differing algorithms; and, (2) selecting the best result, re-sampling, and then entering those values. & Advanced Entry Calibration will override all previous calibration settings. Use this method ONLY if the Standard Calibration procedure has failed.
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Advanced Entry Calibration (continued) Step Action Press the 9 ENTER Displayed Message GAIN TRAN *00 <0 – 32> Key. Place the label under the Sensor Eye Mark and lower the Head Lift Lever. Press the ENTER - Or, for reflective media: GAIN REFL *00 <0 – 32> If using preprinted media, ensure the label area under the sensor is free of text, graphics, lines, etc.
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Advanced Entry Calibration (continued) Step 11 Action Displayed Message Two Parts, A & B: GAIN TRAN *00 <0 – 32> Part A: Proceed according to your media type: Die-cut Media: a) Remove a label or two from the liner material. - Or, for reflective media: !! ! GAIN REFL *00 <0 – 32> Comment Where ‘yyy’ is a numerical value representing the current sensor reading: useful in locating the best sensor position. Note: Never position the sensor over a perforation when recording a sensor reading.
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Advanced Entry Calibration (continued) Step Action 12 From the data collected in Steps 10 & 11, where both the sensor readings are above 20, subtract the Label Value from the corresponding TOF Value. Record these as Difference Values in the table. Displayed Message Comment Both sensor values must be above 20. GAIN TRAN <014> *32 <0 – 32> - or, for reflective media: GAIN REFL <014> *32 <0 – 32>! From the resulting list, locate the largest Difference Value (see the example below).
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Advanced Entry Calibration (continued) Step Action Displayed Message 14 a) Place the media in the Media Sensor. Record the sensor reading and label it ‘P’ (paper). GAIN TRAN *08 <0 – 32> b) Place the liner, mark, or notch in the Media Sensor. Record the sensor reading and label it ‘G’ or ‘M’ (Gap or Mark). Comment - or, for reflective media: Where ‘yyy’ is a numerical value representing the current sensor reading. GAIN REFL *08 <0 – 32>! c) Remove all media.
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Advanced Entry Calibration (continued) Step 16 Action a) Press the ENTER Displayed Message PAPER SENSOR LEVEL P* 198 G*000 E*000 Key. the ‘Paper’ level to the value determined in the previous step. c) Press the ENTER The selection will change to indicate the item for entry.
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5.2 Printhead Adjustments To ensure consistent print quality over the wide range of media types and sizes, the printer is equipped with Leveling Cam and Burn Line adjustments. 5.2.1 Leveling Cam Adjustment The Leveling Cam adjustment should be made to ensure even print quality whenever using media that is narrower than the width of the printhead. Perform this adjustment as follows: 1.
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Example 1 – Over adjustment of the cam: Too much adjustment produces an image that fades across the label. To correct this, decrease the setting of the Leveling Cam. 3. Rotate the Leveling Cam, one click at a time, until the printed labels contain a complete, even image (see Example 2, below). Example 2 – Correct adjustment of the cam: Proper adjustment produces a complete image, with even print contrast across the label (see note below).
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5.2.2 Burn Line Adjustment The printer has been factory-adjusted using 6.5-mil (.0065 inch) media to ensure strict print quality compliance across most types of label stock. In extreme cases, however, if media of a different thickness or rigidity is used (for example, heavy tag stock), print quality may be affected. If print quality is not acceptable, first try the suggestions in Sections 2.2, 2.3, and 5.2.1. If the problem continues, a Burn Line adjustment may be needed.
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3. Turn the Adjustment Screws counter-clockwise to bring the burn line forward, beyond the vertex of the platen roller. 4. Print a Validation Label; see Section 4.4.4. (The label should have a light, uneven appearance.) 5. Tighten the Locking Screws until they are ‘snug’ (that is, tight enough to remove any play in the printhead assembly, yet loose enough to allow the Adjustment Screws to move the printhead). 6.
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5.3 Printhead Replacement If the printhead becomes damaged, use the procedure below to replace the component. (1) Use extreme care when handling the printhead; wear a wrist strap, and follow standard ESD prevention procedures. CAUTION (2) If a voltage problem is suspected in the printhead failure (see “24V OUT OF TOLERANCE,” Section 6.2) contact a qualified technician or Datamax Technical Support before proceeding. Replace the printhead as follows: 1. Turn ‘Off’ and unplug the printer.
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Access Cover Six-inch printer models: Printhead Assembly Ground Cable Screw Pivot Screw (and Washers) Captive Screws 4. Raise the Head Lift Lever then slide the Printhead Assembly forward to access to the Ground Cable Screw. Remove the Ground Cable Screw then slide the Printhead Assembly off the Pivot Shaft and place the Printhead Assembly aside.
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5. Carefully disconnect both Printhead Cables, and then remove the old Printhead. 6. While carefully supporting the new Printhead to protect its surface, connect both Printhead Cables. 7. After ensuring that the Wavy Washer is in place, position the Printhead Assembly onto the Pivot Shaft and, using the previously removed screw, reconnect Ground Cable to the Printhead Assembly. Head Lift Lever Wavy Washer Printhead Cables Printhead 8.
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Note: The drawing shown here is a right hand model printer. On left hand model printers, the Alignment Window can be found on the opposite end of the Printhead Assembly. Printhead Assembly Alignment Window Printhead’s Edge Printhead 10. Secure the Printhead with the Captive Screw(s), but do not over-tighten. 11. Clean the Printhead using alcohol and allow it to dry; see Section 5.4.1. 12. Reload media, and ribbon (if removed), lower the Head Lift Lever into the locked position.
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5.4 Maintenance Schedule The following list and table detail the recommended items, techniques, and schedules to help you safely and effectively maintain the printer. • Isopropyl alcohol • Cotton swabs • A clean, lint-free cloth • Soft-bristle brush • Soapy water/mild detergent • Compressed air • Printhead Cleaning Cards or Printhead Cleaning Film For your safety and to avoid damaging the printer, turn ‘Off’ and unplug the printer before cleaning.
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5.4.1 Cleaning the Printhead NEVER use a sharp object on the Printhead; damage can result. CAUTION If print quality declines (symptoms can include unreadable bar codes, or streaks through the text and graphics), the typical cause is debris build-up on the printhead. Furthermore, if not removed, this build-up may lead to premature dot failure. Clean the printhead every time a roll of ribbon has been used.
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5.4.1.1 Cotton Swab Procedure This procedure is for printers using direct thermal media, or thermal transfer media with a wax ribbon. 1. Perform the Preliminary Cleaning Steps, as described in Section 5.4.1. 2. Turn ‘Off’ and unplug the printer. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the entire Printhead surface, paying special attention to the Burn Line, until all build-up is removed.
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5.4.1.2 Cleaning Card Procedure This procedure is for printers using direct thermal media, or thermal transfer media with a wax ribbon. Also use this procedure if symptoms continue after the Cotton Swab Procedure (see Section 5.4.1.1) has been tried. 1. Perform the Preliminary Cleaning Steps, as described in Section 5.4.1. 2. Place a Cleaning Card under the printhead. (Use part number 70-2013-01 for 4-inch model printers and 70-2014-01 for 6-inch model printers.) 3.
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5.4.1.3 Cleaning Film Procedure This procedure is for printers using a resin ribbon with thermal transfer media, or for printers that typically use a Heat Value of 22 or higher. Also use this procedure if symptoms continue after the previous method (see Section 5.4.1.2) has been tried. 1. Perform the Preliminary Cleaning Steps, as described in Section 5.4.1. 2. Place a sheet of Cleaning Film under the printhead.
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5. After the cleaning film has been run through the printer, turn ‘Off’ and unplug the printer. Open the Access Cover and raise the Head Lift Lever. Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently clean the entire Printhead surface. Allow the printhead to dry. Access Cover Head Lift Lever Cotton Swab Printhead 6. Reinstall media and ribbon. Lockdown the Head Lift Lever. If necessary, adjust the Leveling Cam. Close the cover. Plug in and turn ‘On’ the printer.
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5.4.2 Cleaning the Rollers NEVER use a sharp object to clean the Rollers. CAUTION Rollers contaminated with grit, label adhesive, or ink can cause a reduction in print quality. Label tracking can also be affected. In extreme cases, labels may wrap the rollers. To prevent problems, clean the rollers as follows: 1. Turn ‘Off’ and unplug the printer. Raise the access cover. 2. Raise the Head Lift Lever. Lower the Peel Assembly Release Lever. Remove media and ribbon. 3.
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5.4.3 Cleaning the Peel Assembly Peel Rollers contaminated with grit and label adhesive can reduce the ability of the printer to separate the labels from the backing material. To prevent problems, clean the rollers as follows: 1. Turn ‘Off’ and unplug the printer. Raise the access cover. 2. Raise the Head Lift Lever. Lower the Peel Assembly Release Lever. Remove media and ribbon. Head Lift Lever Peel Assembly Release Lever Peel Assembly Latch Roller Knurled Roller 3.
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5.4.4 Cleaning the Media Sensor, Media Path, and Peel Bar When particles such as paper dust accumulate inside the printer, the result can produce small voids in the text, graphics and bar codes. Also, adhesive build-up on the Peel Bar can impair label separation. To prevent problems, clean these areas as follows: 1. Turn ‘Off’ and unplug the printer. Raise the access cover. 2. Raise the Head Lift Lever. Lower the Peel Assembly Release Lever. Remove media and ribbon.
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5.4.5 Cleaning Exterior Surfaces The stainless steel surfaces of the printer should be cleaned using a general-purpose cleanser. Never use abrasive cleansers or solvents. Clean the printer surfaces as follows: 1. Turn ‘Off’ and unplug the printer. 2. Using a soft cloth or sponge dampened with the cleanser, wipe the exterior surfaces clean. 3. Allow the surfaces to dry. 4. Plug in and turn ‘On’ the printer. 5.
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5.5.1 Updating the Application Version Note: If Security has been enabled, disable the feature before proceeding (see Section 4.2.5). Step Displayed Message 1 ! READY ! Operator Action Using the DOS copy command (where ‘filename’ is the program to be loaded and ‘lpt1’ is the selected interface port), enter the following: copy filename lpt1: Comment(s) As an example, this would be entered as: copy A4212tb~1.
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5.5.2 Possible Problems during an Update The following is list of possible error messages when downloading: Note: If experiencing trouble when attempting to download the file to the printer, try the following alternate methods: 1) Windows® users – try restarting the computer in MS-DOS mode; or, 2) Use the Datamax Printer Driver (found on the Accessories CD-ROM) – “Device Setting / Send File to Printer” function.
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5.6 Boot Loader Program Updates The printer stores the Boot Loader Program in Flash memory on the Main Logic Card. A feature allows updates to this program via the printer’s interface port. Updates can be found at ftp://ftp.datamaxcorp.com. If power is lost while ‘Upgrading Software’ is displayed, the printer will become non-functional and must be returned to the factory for programming or the main logic board must be replaced.
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Troubleshooting This section describes problem resolution, and the methods used to reset the printer. 6.1 General Resolutions The following table covers problems that may not generate a printer error message. From the listing, locate the general description of the problem that best fits the symptom to find a solution. & If you have questions, or if problems persist, contact a qualified technician or Datamax Technical Support.
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If experiencing this problem… Missing information in the printed label: Try this solution… • Check the label format for character placement outside the dimensions of the label; all row/column values must allow enough space for the height/length of the characters and bar codes to be printed within the format size. • Available memory may have been exceeded by the requirement of the label format.
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If experiencing this problem… Nothing is printing (labels advance normally, but no image is printed) using thermal transfer media: Try this solution… Examine the used ribbon for traces of an image. • If there is an image on the used ribbon: Verify that the ribbon was properly loaded per Section 3.6. If properly loaded, the ribbon is the wrong type. (To verify the inked side, press the adhesive backing of a label against the ribbon surface. Ink will only lift from the coated side of the ribbon.
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If experiencing this problem… Poor print quality: Try this solution… • The Heat and Print Speed settings may need adjustment; see Section 2.3 for adjustment instructions. Make changes via the User Interface (see Section 4.2.3) or your software program. (Note that the same functional commands from the host software program can override the printer’s menu settings. See Section 4.2.6 to disable this function.) • The media/ribbon combination may not be compatible; see Section 2.2.
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6.2 Warning and Fault Messages All printer functions are monitored. During operation, if not within a menu system branch or Test Mode, when a potential problem (Warning) or problem (Fault) is detected the printer will display a corresponding message. Message types, along with the possible solutions, are described below. Warning Messages: Warning Messages are low priority messages that alert to the possibility of a problem or to a pending change in printer configuration.
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Fault Messages: Fault Messages are high priority messages to alert to an error condition in the printer. If more than one fault is detected, the display will cycle the different messages. Note: To return to normal operation following a fault, the fault must be corrected and then the FEED Key must be pressed to clear the condition. Printer Fault Messages Displayed Message Possible Solution(s) The printer has detected a drop in the 24-volt power supply. Try cycling the printer power ‘Off’ and ‘On’.
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Printer Fault Messages (continued) Displayed Message ! OUT OF STOCK! ! !! ! Description The printer cannot detect media. Possible Solution(s) Try the following: 1) Load media; see Section 3.4. 2) Ensure that the labels are passing through the Media Sensor, and that the Media Sensor is positioned over the media; see Section 3.5. 3) If using media with large gaps, adjust the Paper Out Distance; see Section 4.2.2. 4) Calibrate the printer; see Section 5.1.
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Printer Fault Messages (continued) Displayed Message ! REFLECTIVE MODE FAULTY SENSOR! !! ! ! RIBBON FAULT! !! ! Description Possible Solution(s) Consistently high sensor readings were detected. Press any key to continue. Ensure that media was removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor. Retry the calibration. If the problem persists, call for service.
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Printer Fault Messages (continued) Displayed Message ! TOP OF FORM FAULT !! ! Description Possible Solution(s) The printer could not find the TOF If media is moving: mark within the maximum label 1) Press the FEED Key. It may be length setting or it found a TOF in necessary to re-calibrate the an unexpected place. printer; see Section 5.1. Note: When the SENSOR TYPE is set to REFLECTIVE, this fault is given for an out of stock condition. 2) The Media Sensor may be out of position.
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6.3 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL™ syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). To decode this information, the Class Series Programmer’s Manual is an essential reference. This output can be used for debugging the label format. In addition, by repeatedly sending a format, this mode can uncover handshaking problems (if they exist).
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6.4 Resetting the Printer Depending upon the method used, there are three possible printer reset levels: 6.4.1 Soft Reset To clear the printer of any temporary host settings: With the printer ‘On’, press and hold the CANCEL Key for approximately four seconds. 6.4.2 Level One Reset To return the printer to factory default settings and, if saved, to restore the Factory Setting File: 1. Turn ‘Off’ the printer. 2.
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Specifications Unless noted, the following specifications pertain to all A-Class models. References to the ‘A-4xxx’ denote the A-4212, A-4310, A-4408, and A-4606 models, while ‘A-6xxx’ denotes the A-6212 and A6310 models. Bar Codes (See Appendix B for details.
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Electrical Input Voltage: 90 – 132 / 180 – 264 VAC @ 47 – 63 Hz, auto-ranging Grounding: Unit must be connected to a properly grounded circuit.
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Mechanical Height: A-4xxx models: A-6xxx models: 11.81 inches (30.0 cm) 11.81 inches (30.0 cm) Width: A-4xxx models: A-6xxx models: 9.67 inches (24.6 cm) 9.67 inches (24.6 cm) Depth: A-4xxx models: A-6xxx models: 15.35 inches (39.0 cm) 17.35 inches (44.0 cm) Weight: A-4xxx models: A-6xxx models: 34 pounds (15.3 kg) 37 pounds (16.
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Printing (continued) Justification: Distance of media edge to printhead “Dot 1”: Dependant upon the model’s right hand (RH) or left hand (LH) designation, where RH is right justified and LH is left justified. All RH models: .070 inch (1.78 mm) A-4212 LH: .070 inch (1.78 mm) A-4310 LH: 0 A-4408 LH: .070 inch (1.78 mm) A-4606 LH: 0 A-6212 LH: 0 A-6310 LH: .054” (1.37 mm) Printhead Protection: Thermistor sensor.
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Media and Ribbon Requirements (continued) Side View Top View G F I H J D K E A C B Media Dimensions Designator Description A B C D E F G Label width Liner width Gap (or notch) between labels[3] Label length[3] Media thickness Notch opening width Distance from the media’s edge to the media sensor aperture Reflective (black) mark width[2] Distance between reflective marks[3] Reflective mark length[3] Label repeat distance[3] H I J K [1] [2] [3] Minimum [1] A-4xxx A-6xxx 1.00 2.00 1.00 2.00 .
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Appendix ASCII Control Code Chart Ctrl @ Ctrl A Ctrl B Ctrl C Ctrl D Ctrl E Ctrl F Ctrl G Ctrl H Ctrl I Ctrl J Ctrl K Ctrl L Ctrl M Ctrl N Ctrl O Ctrl P Ctrl Q Ctrl R Ctrl S Ctrl T Ctrl U Ctrl V Ctrl W Ctrl X Ctrl Y Ctrl Z Ctrl [ Ctrl \ Ctrl ] Ctrl ^ Ctrl _ A-Class Char NUL SOH STX EXT EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB Esc FS GS RS US Dec 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Hex 00 01 02 03 04 05 06 07 08 0
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ASCII Control Code Chart (continued) Char Ç ü é â ä à å ç ê è è ï î ì Ä Å É Æ Æ ô ö ò û ù ÿ Ö Ü Ø £ Ø x ƒ 126 Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 Hex 80 81 82 83 84 85 86 87 88 89 8A 8B 8C 8D 8E 8F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F Char á í ó ú ñ Ñ a ° ¿ ® 1/2 1/4 ¡ – 2 3 ´ Á Â À © 1 » ¢ ¥ Dec 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 1
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Appendix Available Fonts and Bar Codes All character fonts and bar codes available with the printer are described in this section. Each font and bar code has a name associated with it for use in programming. Human-readable fonts have numeric names, while bar code fonts have alpha names. Consult the Class Series Programmer’s Manual for detailed information. Fonts Fonts 0 through 8 use the slash zero (Ø) convention for distinguishing between the number zero and the letter O.
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The table below lists the font sizes; the numbers indicate the number of dots. Font Height Width Spacing 0 7 5 1 1 13 7 2 2 18 10 2 3 27 14 2 4 36 18 3 5 52 18 3 6 64 32 4 7 32 15 5 8 28 15 5 Note: The Euro currency character ( ) has been added to Fonts 0 – 6. Font 0: 96-character alphanumeric, upper and lower case. Font 1: 145-character upper and lower case alphanumeric with descenders and ascenders. Font 2: 138-character alphanumeric, upper and lower case.
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Font 3: 62-character alphanumeric, uppercase. Font 4: 62-character alphanumeric, uppercase. Font 5: 62-character alphanumeric, uppercase. Font 6: 62-character alphanumeric, uppercase.
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Font 7: OCR-A, size I. Font 8: OCR-B, size III. Font 9: Internal Triumvirate font. The number in the bar code height field sets the point sizes. Larger point sizes can be obtained by increasing the height and width multipliers.
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Bar Code Summary Data Bar Code fonts (Bar Code ID) have alpha names: Lowercase alpha names only print bar codes; uppercase alpha names print bar codes with a human-readable interpretation. Visual samples are included on the following pages. See the Class Series Programmer’s Manual for details.
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Barcodes samples are included below: Bar Code A: Code 39 Bar Code D: Interleaved 2 of 5 Bar Code B: UPC-A Bar Code E: Code 128 Bar Code C: UPC-E Bar Code F: EAN-13 Bar Code H: Health Industry Bar Code (HBIC) Bar Code G: EAN-8 Bar Code I: Codabar Bar Code K: Plessey 132 Bar Code J: Interleaved 2 of 5 w/modulo 10 checksum Bar Code L: Interleaved 2 of 5 w/modulo 10 checksum and shipping bearer bars A-Class
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Bar Code M: 2 Digit UPC addendum Bar Code N: 5 Digit UPC addendum Bar Code O: Code Bar Code p: Postnet Bar Code Q: UCC/EAN Code 128 Bar Code Q: UCC/EAN Code 128 Bar Code S: UCC/EAN Code 128 Random Weight Bar Code v: FIM Bar Code R: UCC/EAN Code 128 KMART NON EDI Bar Code T: Telepen Bar Code u: UPS MaxiCode Bar Code z: PDF-417 Bar Code W1c: DataMatrix A-Class 133
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Bar Code W1f: Aztec Bar Code W1d: QR Code Bar Code W1I: EAN128 (w/auto subset switching) Bar Code W1J: Code 128 (w/auto subset switching) Bar Code W1G: USD-8 (Code 11) Bar Code W1k: RSS 34 567890 123 4567 Bar Code W1R: UCC/EAN Code 128 K-MART NON EDI Bar Code W1t: TLC39 134 Bar Code W1z: MicroPDF417 A-Class
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Appendix Module Assignments Memory Modules Module Size Volatile [1] D 1024 KB (Default size) Yes 512 KB No See Note 3, below. No X See Note 3, below. No Y 128 KB No G [2] [1] [2] [3] Location / Total Available / Use Default, as assigned in System Settings / Default Module (see Section 4.2.5) or by the X command. Main Logic Card DRAM – 1 MB Configurable. User addressable for graphics, fonts, and label formats.
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Print Resolutions and Maximum Label Widths Model A-4212 A-4310 A-4408 A-4606 A-6212 A-6310 Printhead Resolution 203 dots/inch (8 dots/mm) 300 dots/inch (11.8 dots/mm) 406 dots/inch (16 dots/mm) 600 dots/inch (23.6 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (11.8 dots/mm) Maximum Print Width Inches Millimeters Factory Default Setting 4.10 104 4.10 4.16 105.7 4.16 4.10 104 4.10 4.16 105.6 4.16 6.62 168.1 6.62 6.40 162.6 6.
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Menu Constraint Cross-Reference The table below highlights the menu item differences between the PE and the A-Class model printers. PE Menu Ite m Print Method Select TOF Darkness Start of Print Column Adjust PE Applicator Hardware Advanced Setup PE Options – PE Output Signal PE Options – Backfeed Cntrl PE Options – Ribbon Low PE Options – Exact Time Print PE Options – AUX Port GPIO Ribbon Low Dia.
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Menu Constraint Cross-Reference (continued) PE Menu Ite m Compatibility – Host CMDS–Ignore A-Class Menu Ite m Equivalent See these individual menu item in Section 4.2.
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PE Peel Bar Location This drawing has been included as a reference for users of the PE model printers. If integrating the AClass printer into existing PE-equipped systems, compare this location to the new A-Class Peel Point detailed in Section 3.2.1. Peel Bar PE to A-Class GPIO Adapter Cable This pin-out has been included as a reference for users of PE printers who are integrating an A-Class into an existing installation.
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Appendix Applicator Interface Card Overview The Applicator Interface Card, accessible from the back of the printer, contains all of the circuitry necessary to connect the printer to the applicator system. Hardware functions, pin-outs, signal descriptions and timing diagrams are given below. Other information regarding the Applicator Interface Card is arranged as follows: Aux Serial Port (Serial Port B) setup is detailed in Section 4.2.6. GPIO Port hardware setup is detailed below.
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Green and Yellow LEDs These indicators provide a visual check of printer/applicator activity: • Yellow LED – Flash at power-up and when the card’s outputs change state. • Green LED – Flash at power-up and when the card’s inputs change state. Aux Serial Port (J1) The Aux (Auxiliary) Serial Port is a 9-pin RS-232 interface. The table and drawing below are provided as a reference. Serial Port B users: See Section 3.3.1 for serial pin-outs and connection details of this port.
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GPIO Signal Info Label A reference label showing the pin assignments and the current programmed setup information can be printed using the DIAGNOSTICS TEST GPIO PRINT SIGNAL INFO menu selection (see Section 4.2.7).
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GPIO Interface Setup Follow the steps below to setup the applicator interface: 1. Know your system’s requirements for the input signal levels that will control the printer. Two different circuit suggestions are as follows: • Direct applicator interface: J2 - GPIO PORT This sample circuit uses the printer’s +5 VDC and Ground to supply the control devices that interface to the GPIO input signal lines.
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Failure to properly configure the jumper settings of the GPIO Port may result in damage to the printer and / or the applicator.
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3. Make sure that the printer is turned ‘Off’ and that the AC Power Cord is unplugged. Also, remove any interface cable(s) attached to the Applicator Interface Card. Note: Depending upon the configuration of your printer, the location of the Applicator Interface Card can vary. 4. Remove the two Screws that secure the Applicator Interface Card to the printer.
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7. Slide the card back into the printer; secure it in place with the two screws. 8. Connect an applicator interface cable to J2 (and, if needed, connect a serial cable to J1). 9. Connect the power cord and turn ‘On’ the printer. 10. Using the Menu System, configure the operational settings of the GPIO Port to meet the requirements of your applicator system (see Section 4.2.4).
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A-Class 149
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Appendix Multi-Language Menu System This printer provides the user with the ability to download new menu system languages and/or replace the Datamax provided translations. A Microsoft® Excel Spreadsheet defines the menu dictionary – the user adds a new language column or modifies an existing column in the spreadsheet, clicks on the ‘Generate DPL file(s)’ radio button and sends the generated DPL file(s) to the printer.
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Creating a Menu Language: 1. Invoke Excel and open the common.xls file. Excel opens the file and the following screen appears. 2.
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3. Click On Column J and enter your new language, or modify an existing one. Tips: A) Message Size – When entering new messages, reference the ‘MAX’ column: this is the maximum number of characters allowed for this field. Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value. Beware that “cutting” and “pasting” fields could defeat this warning system. B) Two Line Messages – Some of the message are displayed as two lines.
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6. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b 7. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds. 8. Verify the operation by printing a Configuration Label (see Section 4.4.2). The new font selection will be printed on the label under SYSTEM INFORMATION / OPTIONAL LANGUAGES or select the new language in the SYSTEM SETTINGS / MENU LANGUAGE in the printer’s menu.
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Advanced File Handling Information The Standard Datamax Printer leaves the factory with EFIGS loaded into module Y. At this point, Module Y is LOCKED and will only accept additional Language Downloads. After downloading a language update, Module Y is left UNLOCKED until the printer is reset or power is cycled. In this state, Module Y will accept font, image and label format downloads. The module will also honor the Clear Module request.
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Appendix Saving a Configuration File Using the Configuration File feature, the printer can save and restore complete printer settings, including media calibration parameters. Here are the feature’s highlights and restrictions: • Configuration files eliminate the need to repeat the manual steps of a special printer setup, making future changeovers faster and easier.
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To save a manually entered setup (for example, an application that requires a special media calibration) as a configuration file via the User Interface, proceed as follows: Step Displayed Message 1 READY 2 MEDIA SETTING Action MENU Press the Key. Key to scroll to Use the Comment(s) You are entering ‘Menu Mode’. The Key can also be used. ‘System Settings’. 3 SYSTEM SETTINGS ENTER Press the Key to select ‘System Settings’.
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Appendix Ribbon Saver Overview With the Ribbon Saver option, the printer can conserve ribbon use in non-print label areas. Depending upon the label format, when more than .25 inches (6.4 mm) of ribbon can be saved in areas of label white space, the printhead lifts from the platen and a brake stops ribbon motion, while the assist rollers continue to advance the media. At about .25 inches before the next line of print, the brake releases as the printhead is lowered to resume printing.
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160 A-Class
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Warranty Information Datamax Barcode Products Limited Warranty Statement A-Class™ Printers Printer Datamax warrants* to Purchaser that under normal use and service, the A-Class™ Printers, (with the exception of the thermal printhead, platen roller, and belts) purchased hereunder shall be free from defects in material and workmanship for a period of one year, (365 days), or one million (1,000,000) linear inches of use, whichever comes first, from the date of shipment by Datamax.
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Warranty Service Procedures If a defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipping containers, to one of the following locations: Datamax Corporate Headquarters 4501 Parkway Commerce Boulevard Orlando, Florida 32808 USA Datamax International Herbert House, Elizabeth Way, Pinnacles Harlow, Essex CM19 5FE United Kingdom A Return Material Authorization (RMA) number must be issued before the product can be returned.
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Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”. bar code A representation of alphanumeric information in a pattern of machine-readable marks. The basic categories are divided into one-dimensional (UPC, Code 39, Postnet, etc.) and two-dimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).
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DPL (Datamax Programming Language) programming commands used specifically for control of and label production in Datamax printers. A complete listing of commands can be found in the Class Series Programmer’s Manual EFIGS English, French, Italian, German, Spanish, and other multi-language support as programmed for the printer’s menu system and configuration label. fan-fold Media that is folded and stacked.
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preprinted media Label stock that contains borders, text, or graphics, floodcoating, etc. perforation Small cuts extending through the backing and/or label material to facilitate their separation. Also referred to as “perf”. print speed The speed at which the media moves under the printhead during the printing process. reflective media Media imprinted with carbon-based black marks on the underside of the material, which is used to signal the top-of-form when the ‘reflective’ sensor is enabled.
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166 A-Class