7A300024-2 Rev.
Contents General Precautions ...................................................................................................... 1 Safety ........................................................................................................................... 1 1 2 3 4 Getting Started ....................................................................................................... 2 1.1 Unpacking the Printer ..................................................................................
5 6 4.2.1 Important Notes on Charging Batteries ................................................. 18 4.2.2 Important Notes on Replacing Batteries ................................................ 18 4.3 Verifying Battery Charge State........................................................................ 19 4.4 Battery and Safety Information ....................................................................... 19 4.5 Recycling Batteries............................................................
General Precautions Before using this product be sure to read through this manual. After reading, please keep the manual in a safe place for future reference. The information contained herein is subject to change without notice of any type. Datamax-O’Neil is not responsible for problems created as a result of using options and consumables not approved by them. This product is designed for servicing at an Authorized Service Center.
1 Getting Started 1.1 Unpacking the Printer The APEX 4 portable printer is a full featured portable receipt printer designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required.
1.2 Installing and Charging the Battery Cartridge Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before using it. For optimal performance, we recommend charging the battery twice before initial use. Charge the battery for 3 hours; disconnect power adapter, reconnect, and charge again. After initial charge, charge battery for 180 minutes whenever the low battery indicator comes on or as directed by your IT team.
1.2.2 Charging the Battery For optimal performance, we recommend charging the battery twice before initial use. Charge the battery for 3 hours; disconnect the power adapter, reconnect and charge again. After this initial charge, charge the battery for 180 minutes whenever the low battery indicator comes on or as directed by you IT team. Follow the next procedure for charging the battery: Plug battery charger adapter output cable in the battery charger connector as shown in Figure 3.
1.3 Reading the LED Status Figure 4 points out the location of the LED indicators described in Table 1 and Table 2 FIGURE 4 - LED INDICATOR LOCATIONS Table 1 explains the LED indicator status. Table 2 explains the Error/Warning indicator status. Refer to Figure 1 for the locations described for ON/OFF and FEED push button switches and AC adapter socket.
Table 2 - Reading the Error/Warranty LED Status LED # LED # 1 Communication LED # 1 LED Color/ Status Description RED/ Steady Low power indication (#1) GREEN/ Flashing Printer is in RS232 or USB mode and Printer Buffer is not empty. (#3) RED/ Flashing Action Required Charge battery Press Feed to clear error. Cycling printer power will result in printer buffer data loss.
1.4 Attaching Shoulder Strap System The Shoulder Strap System consists of two parts: A knob located on the back part of the printer just above the battery door A strap with click on connector To attach the strap to the knob: Press on the two latches on the sides of the connector of the Shoulder Strap Slide the knob located on the back of the printer into the connector slot. Release the two latches on the connector. The printer is now secure.
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2 Loading Supplies 2.1 Adding Paper or Labels The printer can print text, bar codes and graphics on thermal receipt paper. See Section 5.2, “Supply Specifications,” for the width, thickness requirements, and approved vendors. Follow these steps to load printer paper. Open the paper door by pressing the Paper Door Release Button on the top cover as indicated in Figure 6. The door will open slightly; open the rest of the way as shown.
pressing the Paper Feed button. Verify that paper advances correctly Note: Paper Supply Roll -- To prevent any possible damage to the print head mechanism, it is important to verify that the paper has not been fastened to the inside core in any way. The paper should be wound on the core in such a way that the end of the paper will unwind freely from the core. If fastened by tape or glue, the core will be pulled into the mechanism causing jamming and possible gear damage.
3 Using the Printer 3.1 Initial Power-Up and Self-Test Once the Battery is charged and the paper is loaded, an initial power up self-test can be performed: • Press the switch once. This turns the printer on. LED #1 illuminates in green, blue or amber depending on the mode of communication. The printer will stay ON until it is manually turned OFF. If the printer is set for Bluetooth communication mode the printer will stay on all the time.
3.2.1 Dip Switches Location • The DIP switch is located inside the battery compartment as illustrated above indicating the location of this switch. Figure 10 shows the DIP switch location. • The functions assigned to these switches are shown in Table 3. Dip Switch Location FIGURE 10: DIP SWITCH LOCATION 3.2.2 Setting Dip Switches FIGURE 11: DIP SWITCH #2 SHOWN IN “ON” POSITION Note: Be careful when changing dip switch settings. Carefully use a pointer on the dip switch you are going to change.
3.2.3 Dip Switch Functions Note: Programmer’s refer to Developer Manual for more information Table 3 – DIP Switch Setting The APEX 4 printers support USB*1, Bluetooth™, Serial and Wi-Fi communication. Settings can be changed via a DIP switch located on the battery compartment as shown in Figure 10.
3.3 Communications • • • The APEX 4 Printer is able to support various modes of communication depending on the selected dip switch settings indicated in Table 2. The standard configuration includes USB and Class 2 Bluetooth. Serial and 802.11b/g communications are available as an option. The printer can have Bluetooth ™, 802.11b/g enabled or both communication modes at the same time. 3.4 USB Communication The APEX 4 printer comes equipped with a USB 2.0 slave port.
3.5 Bluetooth Communications • For Bluetooth operation: Dip Switch #1 must be in the position. Dip Switch #2 must be in the position. Note: Adjust baud rate settings to match those of the Bluetooth module in your computing device. • • The printer can be powered up by pressing the power switch. Pressing the power switch again will turn the printer .
3.7 Magnetic Stripe Reader (Option) • The Magnetic Card Reader is a factory-installed option. This option requires special application software to read and process cards with a magnetic stripe, such as credit cards or driver’s license Note: Refer to the Figure 12 if your printer is equipped with the optional magnetic stripe reader. • • Quickly swipe the card through the reader either left to right or right to left.
4 Printer Maintenance 4.1 Print Head Cleaning Instructions You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you load new supplies or when you see voids in the printout. We recommend using the cleaning pen, part number 757150, which is included with the printer. To order more cleaning pens, please contact your distributor or Datamax-O’Neil. Do not use sharp objects to clean the print head. This may damage the printer and require service.
4.2 Charging the Printer Battery The printer battery is charged using the wall mounted charger provided. Follow these steps to charge the battery pack. Note: Maker sure the printer and all LED’s are OFF before charging battery. • Plug the charger into an appropriate wall socket; then plug the charger line cord into the adapter jack on the side of the printer. Refers to Figure 1 for details. • • The amber CHARGE LED will illuminate, to indicate battery is charging.
4.3 Verifying Battery Charge State We strongly recommend testing your printer before returning it to Datamax-O’Neil. Follow these steps to identify and correct any battery power problem that may be encountered. These will help to identify that the fault is with the printer and not some other part of your system. To test the AC adapter: • Use a multi meter and measure the output voltage. Output should be 10 VDC. • Press the switch, and wait until all LED’s are off.
Certain operations (for example, printing receipts with a lot of bar codes and graphics) drain the battery more quickly. • Dispose according to your local regulations. Do not throw in trash. Do not disassemble, short circuit, heat above 80°C, or incinerate: The battery may explode. 4.5 Recycling Batteries The Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization created to promote recycling of rechargeable batteries.
4.7 Printer Supplies Part Number Description 78928U1-3 Apex 4 with USB, Class 2 Bluetooth® 78928U1R-3 Apex 4 with USB, MCR, Class 2 Bluetooth® 78928U1-2 Apex 4 with USB, 802.11b/g 78928U1R-2 Apex 4 with USB, MCR, 802.
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5 Specifications 5.1 Printer Specifications (subject to change without notice) Dimensions 7.4”L x 6.5”W x 2. 5”H (191L x166W x 63H mm) Weight 22 ounces (648g) Shipping weight 3.3 lbs. (1.5kg) Power Lithium-Ion battery (7.4V;2250 mAh) Operating Temp. Limits 14 to 122°F (-10 to 50°C) Storage Temp. Limits -4 to 140°F (-20C to 60°C) Operating Humidity Limits 20% to 85% non-condensing Storage Humidity Limits 5% to 95% non-condensing Print Width 4.
5.3 Regulatory Notes 5.3.1 FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
6 Customer Support Datamax-O'Neil Americas Orlando, FL USA Monday - Friday 8:00am - 6:00pm EST Tel: 407-523-5540 Fax: 407-523-5542 tech_support@datamax-oneil.com Datamax-O’Neil EMEA Valence France Monday - Friday 0830 - 1700 GMT Tel: + 33 (0) 4 75 75 63 00 Fax: +33 (0) 4 75 82 98 38 eurotech@datamaxcorp.com Datamax-O'Neil Asia-Pacific Singapore Monday - Friday 0830 - 1730 Tel: +65 6505 2250 Fax: +65 6769 8135 tsaspa@datamax-oneil.
