User Manual
Table Of Contents
- MOSAIC™ regulations and Warranty information
- FCC Regulations
- Introduction
- Equipment
- Installation Considerations
- Installation Supplies
- FIREFLY Menu Screen
- Programming MOSAIC FIREFLYs
- Connecting the Remote Shutoff Valve
- Extract Profile Data
- Program GPS Coordinates
- Options
- Operate RSV
- Set Phy Fram
- Set FF To Ship Mode
- Upgrade Firmware
- Set FF Date/Time
- View Mesh Neighbors
- Set Radio Port
- Joining the MESH Network/LED Status
- General LED Information
- MOSAIC FIREFLYs Connected to an Encoded Meter (Mesh Mode)
- MOSAIC FIREFLYs Connected to a Pulse Meter (Mesh Mode)
- MOSAIC Sensor-end FIREFLYs (Mesh Mode)
- MOSAIC FIREFLYs as Repeaters (Mesh Mode)
- MOSAIC FIREFLYs in Non-Mesh Mode
- MOSIAC FIREFLYs on Encoded Meters (Non-Mesh Mode)
- MOSAIC FIREFLYs on Pulse Meters (Non-Mesh Mode)
- MOSAIC FIREFLYs (D411X only) Connected to Remote Shutoff Valves
- Troubleshooting Procedures
- Mounting the MOSAIC FIREFLY
- FAQ’s
- Can I use both MOSAIC Gateway backhaul types in a single installation?
- Why would I need to use GPRS in an installation?
- How many MOSAIC FIREFLYs can mesh together?
- What is the output power of a MOSAIC FIREFLY?
- What is the range of a MOSAIC FIREFLY?
- Are the new MOSAIC FIREFLYs compatible with previous legacy FIREFLYs?
- Do the MOSAIC FIREFLYs read via the ROADRUNNER MOBILE product?
- Will I need different MOSAIC FIREFLYS for Mesh and Mobile functionality?
- How do I program an MOSAIC FIREFLY?
- What does your handheld programming tool look like?
- What is the battery life for the MOSAIC FIREFLY?
- Is the battery pack replaceable?
- What frequency does the MOSAIC product use?
- Do you use a licensed frequency?
- Does your product provide profiling?
- How do you get the profiling?
- How often do I get reads via the Mesh?
- Is the system 2-way?
- What can I do with the 2-way functionality?
- Does the MOSAIC system have repeaters?
- How do the MOSAIC FIREFLY repeaters work?
- What is the MOSAIC FIREFLY repeater battery life?
- Do you support cellular backhaul from the MOSAIC Gateway?
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- Support
- Consumables
- Return Material Authorizations (RMAs)
- Training and Support
Datamatic, LTD. System Training Manual Version 08.24.12
- 93 -
Confidential Datamatic, Ltd. 2012
5. The unit is permanently marked and/or painted (see examples below). To properly mark a
FIREFLY for RMA, please place a piece of blue painter’s tape on the FIREFLY and write the
failure code on the tape.
Improperly Marked FIREFLY Properly Marked FIREFLY
• Package Water FIREFLYs in an original (or similar) shipping box that includes dividers, serial
number side up.
• Package Electric FIREFLYs in static bags and bubble wrap. Remove back-up batteries from
Electric FIREFLYs.
• Package Gas FIREFLY MIU and gear drive only (index cover, battery and screws not needed).
If there is a defect in the gas battery screw (for Legacy Gas FIREFLY only) , draw an arrow on
the battery pointing to the insert with the permanent marker. Package gas batteries separately
(detached) from the FIREFLY. Mark all bad batteries with a Red “X”.
If you have any questions about your FIREFLY Warranty or the proper return process, please contact
Customer Support at 888-326-5032 or email Support@Datamatic.com
The FIREFLY RMA Request Form allows you to submit an electronic RMA request for FIREFLYs.
Fill in all required fields to submit your FIREFLY RMA Request.