User Manual
Table Of Contents
- MOSAIC™ regulations and Warranty information
- FCC Regulations
- Introduction
- Equipment
- Installation Considerations
- Installation Supplies
- FIREFLY Menu Screen
- Programming MOSAIC FIREFLYs
- Connecting the Remote Shutoff Valve
- Extract Profile Data
- Program GPS Coordinates
- Options
- Operate RSV
- Set Phy Fram
- Set FF To Ship Mode
- Upgrade Firmware
- Set FF Date/Time
- View Mesh Neighbors
- Set Radio Port
- Joining the MESH Network/LED Status
- General LED Information
- MOSAIC FIREFLYs Connected to an Encoded Meter (Mesh Mode)
- MOSAIC FIREFLYs Connected to a Pulse Meter (Mesh Mode)
- MOSAIC Sensor-end FIREFLYs (Mesh Mode)
- MOSAIC FIREFLYs as Repeaters (Mesh Mode)
- MOSAIC FIREFLYs in Non-Mesh Mode
- MOSIAC FIREFLYs on Encoded Meters (Non-Mesh Mode)
- MOSAIC FIREFLYs on Pulse Meters (Non-Mesh Mode)
- MOSAIC FIREFLYs (D411X only) Connected to Remote Shutoff Valves
- Troubleshooting Procedures
- Mounting the MOSAIC FIREFLY
- FAQ’s
- Can I use both MOSAIC Gateway backhaul types in a single installation?
- Why would I need to use GPRS in an installation?
- How many MOSAIC FIREFLYs can mesh together?
- What is the output power of a MOSAIC FIREFLY?
- What is the range of a MOSAIC FIREFLY?
- Are the new MOSAIC FIREFLYs compatible with previous legacy FIREFLYs?
- Do the MOSAIC FIREFLYs read via the ROADRUNNER MOBILE product?
- Will I need different MOSAIC FIREFLYS for Mesh and Mobile functionality?
- How do I program an MOSAIC FIREFLY?
- What does your handheld programming tool look like?
- What is the battery life for the MOSAIC FIREFLY?
- Is the battery pack replaceable?
- What frequency does the MOSAIC product use?
- Do you use a licensed frequency?
- Does your product provide profiling?
- How do you get the profiling?
- How often do I get reads via the Mesh?
- Is the system 2-way?
- What can I do with the 2-way functionality?
- Does the MOSAIC system have repeaters?
- How do the MOSAIC FIREFLY repeaters work?
- What is the MOSAIC FIREFLY repeater battery life?
- Do you support cellular backhaul from the MOSAIC Gateway?
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- FIREFLY Template for_________________________________
- Support
- Consumables
- Return Material Authorizations (RMAs)
- Training and Support
Datamatic, LTD. System Training Manual Version 08.24.12
- 89 -
Confidential Datamatic, Ltd. 2012
FIREFLY RMA Request Form
Warranty Claim Exclusions for Water FIREFLYs
This section describes the Warranty Claim Exclusions for FIREFLY units. If you have any questions
about this process, please contact the Datamatic Customer Support Center at 888-326-5032.
Warranty Claims will be processed according to the following progression:
1. Is the unit still within its Warranty period? If yes, then proceed to #2. Do not ship any units that
are outside their warranty period to Datamatic. See your Warranty documentation for more
details.
2. Is the unit free of physical damage and permanent markings such that it can be repaired and used
as intended? If yes, then proceed to #3. Do not ship any units with physical damage to
Datamatic. Please dispose of damaged FIREFLYs properly using a local recycling facility.
3. Did the unit fail to function for any of the following reasons, in progression? Please use the
claim code tables below as a guide for submitting a FIREFLY RMA claim. Make sure to use
blue painter’s tape and note the appropriate code. (See picture examples below)