User Manual

Table Of Contents
Datamatic, LTD. System Training Manual Version 08.24.12
- 86 -
Confidential Datamatic, Ltd. 2012
Consumables
To order consumables for your ROADRUNNER handheld devices (e.g. batteries, hand straps, etc.) or
field installation supplies for your FIREFLYs, then you can best accomplish this through our Customer-
only support page at www.datamatic.com. Note that this requires a user name and password, so you will
need to contact Customer Support at 888-326-5032 the first time.
Go to the Services >> Support page and click on the “Secure Customer Area” link in the lower right
hand corner.
Enter your username and password. If you have trouble or need a new login, then contact Customer
Support at 888-326-5032 or email us at support@datamatic.com.
After clicking on this link you will be taken to the secure customer area. Click “Yes” in the message
below.
You will be taken to a page that looks similar to the one below, and you will be able to access these
options after you have used your supplied username and password.