MOSAIC WATER FIREFLY® USER TRAINING GUIDE (Operators Manual) MOSAIC 1.1 / ROUTESTAR MVP 3.10 / ROADRUNNER 3.
Datamatic, LTD. System Training Manual Version 08.24.12 Datamatic meter reading products are covered under one or more of the following patents: AXIOMETRIC, LLC U.S. Patent No. 7,782,804 ICH INC. U.S. Patent No. 7,248,181 IPCO, LLC U.S. Patent No. 6,044,062; U.S. Patent No. 6,249,516; U.S. Patent No. 7,054,271; U.S. Patent No. 7,089,125 PINE TREE HOLDINGS, INC. U.S. Patent No. 6,710,721; U.S. Patent No. 6,755,148; U.S. Patent No. 6,798,352; U.S. Patent No. 7,042,368; U.S. Patent No.
Datamatic, LTD. System Training Manual Version 08.24.12 MOSAIC™ regulations and Warranty information ....................................................................................5 FCC Regulations.......................................................................................................................................6 Introduction ...............................................................................................................................................9 Equipment....
Datamatic, LTD. System Training Manual Version 08.24.12 Making Adjustments for Inaccurate Sensor-end FIREFLYs ....................................................... 70 Manually Calibrating the Sensor-end FIREFLY .......................................................................... 70 Mounting the MOSAIC FIREFLY ............................................................................................................ 71 Basic Install Information: ....................................................
Datamatic, LTD. System Training Manual Version 08.24.12 MOSAIC™ regulations and Warranty information The MOSAIC System is intended to be operated to manufacturer's specifications. As such, Customer understands that electronic communication between Datamatic and your MOSAIC System is required to provide software updates, to conduct support activities and to validate proper configuration and operation.
Datamatic, LTD. System Training Manual Version 08.24.12 FCC Regulations FCC Part 15 requires that the Manual include the following statement: “Changes or modifications not expressly approved by the manufacture could void the user's authority to operate the equipment.” “NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Datamatic, LTD. System Training Manual -7- Version 08.24.12 Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 FCC ID: VE4-GW2C-AC, VE4-GW2-D,ODYD4000, ODYD4100, and ODYD4111G Datamatic, Ltd. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation. WARNING: These devices operate under Part 15 of the FCC rules.
Datamatic, LTD. System Training Manual Version 08.24.12 Introduction The Datamatic MOSAIC Mesh System is an automatic meter reading system designed for reading meter data remotely and wirelessly. This is accomplished using the Datamatic MOSAIC Mesh system that forms a mesh network with neighboring MOSAIC FIREFLYs and reports data to the MOSAIC Software Interface through strategically placed MOSAIC Gateway devices.
Datamatic, LTD. System Training Manual Version 08.24.12 Equipment ROADRUNNER Handheld The ROADRUNNER Radio Frequency Receiving Unit (RFRU) receives and buffers radio readings, then downloads them to the ROADRUNNER handheld unit when interrogated using the "I" key. The ROADRUNNER RFRU is an integrated, internal unit, powered by a rechargeable NiCad battery pack. MOSAIC FIREFLY The MOSAIC FIREFLY tracks and transmits meter reading data.
Datamatic, LTD. System Training Manual Version 08.24.12 Wire-end MOSAIC FIREFLY Sensor-end MOSAIC FIREFLY Nicor-end MOSAIC FIREFLY Nicor-end FIREFLYs are connected to a Nicor-end register as follows: Insert the pins from the FIREFLY's Nicor connector into the connector on the register side. Be careful not to force the pins. Bent pins are not covered by the FIREFLY Warranty, so pay attention to proper alignment to ensure a clean connection. - 11 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Lid Lock The preferred installation method in a water pit environment is to use the Lid Lock system. The Lid Lock adapters hold the MOSAIC FIREFLY securely and allow the MOSAIC FIREFLY to be easily screwed into the Lid Lock. There are two types of adapters available (as shown below).
Datamatic, LTD. System Training Manual Version 08.24.12 NOTE: To properly remove the MOSAIC A-Frame Lid Lock Adapter from a FIRRFLY: 1 – Press outward on the feet of the adapter and slide the “feet” off of the FIREFLY tabs 2 – Lift the tab on the back of the adapter using a flat head screwdriver and slide the adapter off the neck of the FIREFLY - 13 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Remote Shutoff Valve The Remote Shutoff Valve (RSV) is used in conjunction with the MOSAIC FIREFLY (D411X only) to control water service termination, providing utilities with a convenient method to deploy water shut-off service. The FIREFLY can issue commands to the RSV to Open, Close, or report its current status (open or closed). There are three software/firmware components to the RSV system.
Datamatic, LTD. System Training Manual Version 08.24.12 Installation Considerations • Signal distance varies depending on the location of the MOSAIC FIREFLY. Those installed above ground or through plastic lids generally transmit the greatest distance. • The material of a pit or vault lid greatly affects the transmission range. For example, a transmitter has a greater range sending from a pit with a plastic lid than a cast iron lid. A FIREFLY mounted under any type of lid is subject to flooding.
Datamatic, LTD. System Training Manual Version 08.24.12 Installation Supplies Basic Supplies • • • • • • - 16 - Klein Crimping Tool – Part No. D2346 Wire Stripper Zip ties, White 14” 4 lb pull telescoping magnet Lid Lock 3M IDC Connector Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Water Sensor-end FIREFLY Installation Supplies Basic Supplies: Below is an illustration of materials used with Sensor-end installations: Work Out Waterless Hand Cleaner Lint Free Cotton Squares 99% Isopropyl Rubbing Alcohol Wire Cutter (for cutting zip ties) Razor blade tool or chisel (for cleaning meter faces) Plumber’s Goop Adhesive #15112 (Purple Tube) DOW CORNING 111 Compound Unit of Measure: 5.3 oz.
Datamatic, LTD. System Training Manual Version 08.24.12 Water Wire-end FIREFLY Installation / Pit Splice Supplies Following is a list of materials required to install a wire-end MOSAIC FIREFLY using the Water Pit Splice technique: UY Connectors • 3M IDC Connector – Yellow Part No. 34-7035-9854-9 (use only approved crimping tool - Klein Crimping Tool – Part No. D2346) Burial Pod • 3M Direct Burial Splice Pod – Part No. 054007 DOW CORNING Valve lubricant (for direct-connect only) • MFG.
Datamatic, LTD. System Training Manual Version 08.24.12 Grainger Industrial Supply www.grainger.com Call toll-free at 1-888-361-8649, 24 hours a day, 7 days a week. - 19 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Basement Splice Supplies Following is a list of materials required to install a wire-end MOSAIC FIREFLY using the Basement Splice technique: UY Connectors • 3M IDC Connector – Yellow Part No. 34-7035-9854-9 (use only approved crimping tool - Klein Crimping Tool – Part No. D2346) 3M Scotch 2200 Vinyl Mastic Pads • www.3m.com (to locate local distributor) Note: Supplies for installation can be purchased from: Grainger Industrial Supply www.grainger.
Datamatic, LTD. System Training Manual Version 08.24.12 FIREFLY Menu Screen Select the FF Menu key on the ROADRUNNER CX to access these options: 1. Define Templates (Setting this up saves time during the programming process. Please see Appendix A – F for details.) 2. Program by Template (Use to program the FIREFLY. Please see Programming the Sensor-end MOSAIC FIREFLY and Programming Wire-end MOSAIC FIREFLY sections below.) 3.
Datamatic, LTD. System Training Manual E. Version 08.24.12 Clear Flags (Use to clears flags in the FIREFLY.) F. Upgrade Firmware (Use to load firmware images to the FIREFLY and OREO. Please see the Upgrade Firmware section below for details.) G. Set FF Date/Time (Set the FIREFLY date and time. Please see the Set FF Date/Time section below for details.) H. View MESH Neighbors (Please see the View MESH Neighbors section below for details.) I.
Datamatic, LTD. System Training Manual Version 08.24.12 Programming MOSAIC FIREFLYs Pre-Installation Setup #1 Verify the ROADRUNNER Date / Time / and Time Zone settings are correct Refer to the ROADRUNNER Pocket Guide for step-by-step instructions. #2 [F5-1] Set your FIREFLY Template: See Appendix A through F for specific Template parameters The “Desired Firmware” template option can be utilized to specify the version of firmware that should be loaded to each FIREFLY being programmed.
Datamatic, LTD. System Training Manual Version 08.24.12 6) Radio Communication Mode = __________________________ (Mesh or Non-Mesh / FNCTN [blue key] + C to toggle) 7) GPS Format = _______________________________________ 8) GPS Longitude Location = _____________________________ 9) GPS Latitude Location = _______________________________ 10) Radio Data Mode = Binary 11) Gas Read View = DISREGARD 12) Multi-Read Sleep Int.
Datamatic, LTD. System Training Manual Version 08.24.12 Installing the Sensor-end MOSAIC FIREFLY The Datamatic Sensor FIREFLY for water meter applications relies on pulses of infra-red light emitted by the sensor head four times a second and are directed at the face of the register dial. Sensors in the head then read the infra-red light pulses reflected off the register face to determine if the needle has passed underneath the sensor head.
Datamatic, LTD. System Training Manual Version 08.24.12 NOTE: Only use isopropyl rubbing alcohol marked “99% by volume”. Lower concentrations, such as the commonly available 91%, do not clean or evaporate well and adversely affect sensor-to-meter bond. #2 Placement of the Sensor a) Insert sensor cable through sensor flap. b) Remove the adhesive backing from the high-bond tape on the optic sensor face.
Datamatic, LTD. System Training Manual Version 08.24.12 Programming the Sensor-end MOSAIC FIREFLY Mesh Mode Non-Mesh Mode FFSN Register Brand Register Size - 27 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Constant Target Background Meter ID Rollover - 28 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Profile Interval Primer Threshold Reading Read Truncation - 29 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Optic Read Delay Leak Duration (Bins) Select Time Zone Select Time Zone Drive by Schedule Drive by Schedule is not required for Mesh FIREFLYs. - 30 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Conservation Zone Conservation Zone is a Mesh function at this time. Please contact Datamatic Project Management to discuss this option. GPS Coordinates Enter AutoCAL - 31 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode MIU Info MIU Settings - 32 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Installing Wire-end MOSAIC FIREFLYs Connect the wires with the MOSAIC FIREFLY and meter using the wiring scheme below: If the meter you wish to use does not appear on this list, please contact your Datamatic Project Manager.
Datamatic, LTD. System Training Manual Brand Actaris AMCO Badger Badger Version 08.24.
Datamatic, LTD. System Training Manual Version 08.24.12 Crimping UY connectors Be careful not to nick any individual wires when removing the insulated covering from the wires. Connect the wires using UY gel cap connectors. If the wires are stripped, cut off the stripped ends. Wires must have un-stripped ends for use in gel cap connectors. Use the Klein crimping tool to secure the gel cap connectors. Do not use standard pliers to crimp UY connectors.
Datamatic, LTD. System Training Manual Version 08.24.12 After swiping, the MOSAIC FIREFLY will indicate a good connection to an encoded register by displaying a solid red LED. Note, if the red LED does not go solid after attaching to an encoded register the FIREFLY may not be connected correctly or the register cannot be read. Pulse output registers do not provide instant feedback from the register after programming.
Datamatic, LTD. System Training Manual Version 08.24.12 MOSAIC FIREFLY with burial pod connecting to the register Splice Methods Water Pit Splice Method for Direct Register Connections: • Strip the wires back. • Cut excess wires and direct connect to meter according to wire connections guide per register type. • Fill the wire connection reservoir on the meter with DC-111.
Datamatic, LTD. System Training Manual Version 08.24.12 Nicor Connections Nicor-end FIREFLYs are connected to a Nicor-end register as follows: Insert the pins from the FIREFLY's Nicor connector into the connector on the register side. Be careful not to force the pins. Bent pins are not covered by the FIREFLY Warranty, so pay attention to proper alignment to ensure a clean connection. - 38 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Programming Wire-end MOSAIC FIREFLY Mesh Mode Non-Mesh Mode FFSN Register Brand Register Size Constant - 39 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Meter ID Rollover **NOTE: Rollover applies to pulse style meters ONLY** Profile Interval - 40 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Pulse Ratio **NOTE: Pulse Ratio applies to pulse style meters ONLY** Reading Enter the meter reading, or press Esc to allow the encoder reading to post (for Encoded meters only). Read Truncation - 41 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Leak Duration (Bins) Select Time Zone Drive by Schedule Drive by Schedule is not required for Mesh FIREFLYs. - 42 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Mesh Mode Non-Mesh Mode Conservation Zone Conservation Zone is a Mesh function at this time. Please contact Datamatic Project Management to discuss this option. GPS Coordinates - 43 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Connecting and Programming the Remote Shutoff Valve Connecting the Remote Shutoff Valve Connect the RSV wires with the MOSAIC FIREFLY using the wiring scheme below: FIREFLY Wire Green Yellow Black Remote Shutoff Valve Wire Green White Brown FIREFLY Blue Red Shorted together See Installation Procedures section for detailed instructions and approved splicing methods. NOTE: Remote Shutoff Valves should only be installed by a licensed plumber.
Datamatic, LTD. System Training Manual Version 08.24.12 Go to “Done” at the bottom of the screen and press Enter Go to E. Save & Exit and press Enter The software will return to the MIU Settings screen. Press “Enter” to be returned to the FIREFLY menu. Press ESC to be returned to the account screen. Press the ‘I’ Key to initialize the RF Receiver and read the FIREFLY. - 45 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 NOTE FOR FIREFLYs IN NON-MESH MODE: By default, all FIREFLYs are programmed with a default active window of 6:00 am to 8:00 pm, CST. You must program the FIREFLY according the to instructions above in order to load it with the offset value required for the FIREFLY to be active between 6:00 am and 8:00 pm in your local time zone. Please verify that the time zone is correctly set on your ROADRUNER by accessing Control Panel via the Windows desktop.
Datamatic, LTD. System Training Manual Version 08.24.12 Extract Profile Data NOTE: Profile extraction is available for FIREFLYs in Non-Mesh Mode only. From the FIREFLY Menu, select option 5. Extract Profile Data. Enter the Serial Number of the FIREFLY you are extracting Profile data from. During extraction, the following screen will display: When profile data extraction is complete, the following screen will display: - 47 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Program GPS Coordinates From the FIREFLY Menu, select option 7. Program GPS Coords. Enter the FIREFLY or Gateway serial number. Enter Latitude and Longitude and press Enter. OR NOTE: When using the software on the ROADRUNNER, GPS coordinates can be entered either by Degrees/Minutes/Seconds, or by Decimal Degrees (select by using the drop-down in the Entry Format dialog box.
Datamatic, LTD. System Training Manual Version 08.24.12 Options From the FIREFLY Menu, select option 9. Options to set options for the ROADRUNNER. 1. FIREFLY Support Mode 2. Capture Data 3. Delta Warning 4. Truncation 5. Connection ID Method 6. Radio Communication Mode 7. GPS Format 8. GPS Longitude Location 9. GPS Latitude Location A. Radio Data Mode B. Gas Read View C. Multi-Read Sleep Int. D. Firmware Update Method E. Image File Naming Convention - 49 - 1. Legacy Support 2. MOSAIC Support 1.
Datamatic, LTD. System Training Manual Version 08.24.12 Operate RSV From the FIREFLY Menu, select option A. Operate RSV to program and control Remote Shutoff Valves. Enter FIREFLY Serial number and press Enter. NOTE: When communicating with FIREFLYs in Mesh Mode, it is necessary to swipe the FIREFLY with a magnet before initializing communications. The RSV Control Menu will display indicating the serial number and current status of the RSV device. Select the command you wish to execute.
Datamatic, LTD. System Training Manual Version 08.24.12 Press “Enter” to execute the selected command. “Status: WORKING” and “Checking RSV State” message indicate the ROADRUNNER is actively communicating with the FIREFLY and RSV. When a command is successfully completed, the ROADRUNNER will display a message indicating success and the user will be prompted to “Press ESC to go back”. - 51 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 The alarm conditions that can be detected for the RSV are: • Failed • Stuck • Low Battery • Tamper When the ‘Failed’ flag is reported, the software will display ‘Stuck’ since the valve is stuck in the wrong position. It is possible that the FIREFLY can report one or more of these conditions. In the cases where more than one condition is reported, commas will separate the conditions.
Datamatic, LTD. System Training Manual Version 08.24.12 Set Phy Fram The Phy Fram is the setting the radio inside the ROADRUNNER uses to communicate with the FIREFLY. The radio and FIREFLY must be on the same setting to communicate. The default Phy Fram for all FIREFLYs is B4D2B4D2. If you are not sure what your phy fram value is, please contact Datamatic Customer Support. From the FIREFLY Menu, select option B. Set Phy Fram and enter the desired phy fram value. Press Enter to update the phy fram value.
Datamatic, LTD. System Training Manual Version 08.24.12 Set FF To Ship Mode From the FIREFLY Menu, select option D. Set FF To Ship Mode. Enter the FIREFLY serial number and press Enter. - 54 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Upgrade Firmware From the FIREFLY Menu, select option F. Upgrade Firmware. If the user is loading a firmware image from one type to another type, i.e. from NonMesh to MESH or from MESH to Non-Mesh, if the image is being loaded into the primary image location, the software will temporarily switch the radio mode to match the new expected mode when the firmware image loading process has completed.
Datamatic, LTD. System Training Manual Version 08.24.12 Press ‘C’ to copy firmware currently loaded to the radio. Copy options are: 1. Primary to Secondary 2. Secondary to Primary 3. Exit When OREO radio firmware is loaded to both the Primary and Secondary locations, and additional option to “Swap” is available. Press ‘S’ to swap the Primary and Secondary firmware versions. - 56 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 FIREFLY Firmware Select option 2. FIREFLY Firmware to update the FIREFLY firmware. Enter the FIREFLY serial number and press “Enter”. The Update Firmware dialog box will list “Available Firmware Images” at the top of the screen and “Current Firmware Images” at the bottom of the screen. Select an image to send to the FIREFLY from the Available Firmware Images area at the top of the screen. Press ‘L’ to load the selected firmware image to the FIRELFY.
Datamatic, LTD. System Training Manual Version 08.24.12 Press ‘C’ to copy firmware currently loaded to the radio. Copy options are: 1. Primary to Secondary 2. Secondary to Primary 3. Exit - 58 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Set FF Date/Time From the FIREFLY Menu, select option G. Set FF Date/Time. Enter the FIREFLY serial number and press Enter. The ROADRUNNER will display the current ROADRUNNER time and the current FIREFLY time. Press “Set Time” to apply the ROADRUNNER date/time to the FIREFLY. Press “Done” to quit. Press “Enter” to return to the FIREFLY Menu. - 59 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 View Mesh Neighbors From the FIREFLY Menu, select option H. View MESH Neighbors. Enter the FIREFLY serial number and press Enter. - 60 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Set Radio Port From the FIREFLY Menu, select option I. Set Radio Port. If the radio com port has not yet been detected, the following screen should display: Arrow down to highlight Com 3 and press Enter. The software will attempt to detect the OREO radio com port.
Datamatic, LTD. System Training Manual Version 08.24.12 Using a FIREFLY as a Repeater You will need a repeater in situations where there is excess distance between installed units. Repeaters help ‘lighten the load’ in passing data to the MOSAIC Gateway in dense installation areas and areas with excessive RF obstructions. • Wire red & blue together and swipe with the magnet to activate the MOSAIC FIREFLY as a repeater. Repeaters are ideally placed above ground with the antenna in a vertical position.
Datamatic, LTD. System Training Manual Version 08.24.12 Joining the MESH Network/LED Status General LED Information LED Key: Slow blink = on and off once per second Fast blink = on and off four times per second = Meter Indicator = Mesh Indicator Swipe the magnet in the box area surrounding the lights. After a successful magnet swipe, the green light will be solid for a very short period of time to confirm that the MOSAIC FIREFLY is initializing.
Datamatic, LTD. System Training Manual Version 08.24.12 MOSAIC FIREFLYs Connected to an Encoded Meter (Mesh Mode) After a successful initial swipe, the GREEN LED will flash slowly as the MOSAIC FIREFLY searches for the mesh. When communication has been established with a node already connected to the mesh (MOSAIC Gateway, Repeater or another MOSAIC FIREFLY) the GREEN LED will go solid. Additionally, the RED LED will flash slowly until it detects the encoder.
Datamatic, LTD. System Training Manual Version 08.24.12 MOSAIC FIREFLYs as Repeaters (Mesh Mode) When wired as a repeater, after a successful initial swipe, the RED LED will go solid and the GREEN LED will flash slowly as the MOSAIC FIREFLY searches for the mesh. When communication has been established with a node already connected to the mesh (MOSAIC Gateway, Repeater or another MOSAIC FIREFLY) the GREEN LED will go solid.
Datamatic, LTD. System Training Manual Version 08.24.12 Troubleshooting Procedures MOSAIC FIREFLY Codes Code BA10 Description Battery Meaning Battery is low Onsite visit Y or N? Yes Ta40 Tamper Yes Le60 Leak EN70 Encoder Not Read Encoder Invalid System recorded En70 48 times 25 hours of continual consumption Did not receive reading “Other” message.
Datamatic, LTD. System Training Manual Version 08.24.12 2. If the MOSAIC FIREFLY is unable to join the network: a. Verify that the MOSAIC FIREFLY is installed and mounted properly in the meter pit b. Swipe the meter & refer to the LED Operational States for verification of functional status Mesh (light will slow blink green). Go to the nearest neighboring MOSAIC FIREFLY and swipe. c. Check the unread MOSAIC FIREFLY for solid green light (this process can take several attempts).
Datamatic, LTD. System Training Manual Version 08.24.12 Troubleshooting Sensor FIREFLYs Press the FFMNU key (F5 key) bring up the MOSAIC FIREFLY Config Menu. Select item 4 (View Settings) to display Current Settings of the FIREFLY. - 68 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Select item 3 (Program by Parameter) to view the Individual Parameters of the FIREFLY. - 69 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Making Adjustments for Inaccurate Sensor-end FIREFLYs Symptom By a small “Delta” <100 Over-counting Raise Threshold one level Under-counting Drop Threshold one level Manually Calibrating the Sensor-end FIREFLY To manually calibrate the FIREFLY, access the Program Individual Parameters screen on the ROADRUNNER. • Check the Reading, and Optic Threshold parameters. Correct these values as needed. (Optic Threshold range is 6 – 50.
Datamatic, LTD. System Training Manual Version 08.24.12 Mounting the MOSAIC FIREFLY Basic Install Information: • Mount the MOSAIC FIREFLY in the meter box with the neck/antenna pointing up. • Mounting can be accomplished by attaching the MOSAIC FIREFLY to a wall, stake, through the hole in the meter box/vault lid, or with Lid Lock, adapter and spacers. • When utilizing a Lid Lock, make certain to not over-tighten the MOSAIC FIREFLY within the lock.
Datamatic, LTD. System Training Manual Version 08.24.12 Lid Lock Mount • Verify that you have a Lid Lock Adapter Spacer Ring. • Never rest the lid on the MOSAIC FIREFLY. • Do not over tighten the lid lock. • Both clips should be inserted fully into the MOSAIC FIREFLY. Vault Mount • - 72 - Mount the MOSAIC FIREFLY as high as possible. Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 FAQ’s Can I use both MOSAIC Gateway backhaul types in a single installation? Yes. Will I see a difference as far as data collection between the two MOSAIC Gateway backhaul configurations? No, you will not see a difference. Why would I need to use GPRS in an installation? GPRS works well in areas where other types of backhaul coverage are not available.
Datamatic, LTD. System Training Manual Version 08.24.12 What is the battery life for the MOSAIC FIREFLY? When run at a 20 minute mesh interval, 10 plus years. Is the battery pack replaceable? Yes, the battery pack can be replaced at Datamatic. What frequency does the MOSAIC product use? We use a Frequency Hopping Spread Spectrum (FHSS) over the 902-928 MHz band. 50 separate frequencies are utilized.
Datamatic, LTD. System Training Manual Version 08.24.12 What is the MOSAIC FIREFLY repeater battery life? It works similar to that of a MOSAIC FIREFLY. Do you support cellular backhaul from the MOSAIC Gateway? Yes, via GPRS only at this time. - 75 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix A ROADRUNNER CX with Sensor-end FF in Mesh Mode FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Reading Normal Normal Depends on meter/billing units 2. Meter ID Normal Normal Normal 3. Constant Default Depends on meter/billing units 4. Rollover Default Depends on meter/billing units 5. Read Truncation N/A 6. Target Background Default 100 7.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix B ROADRUNNER CX with Sensor-end FF in Non-Mesh Mode FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Reading Normal Normal Depends on meter/billing units 2. Meter ID Normal Normal Normal 3. Constant Default Depends on meter/billing units 4. Rollover Default Depends on meter/billing units 5. Read Truncation Default Depends on meter/billing units 6.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix C ROADRUNNER CX with Wire-end FF in Mesh Mode on Encoded Meter FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Meter ID Normal Normal Normal 2. Constant Default 3. Read Truncation N/A 4. Profile Interval N/A 5. Leak Duration (Bins) Depends on meter/billing units 24 Default 6. Time Zone 7. GPS Coordinates 8. Desired Firmware 9. Conservation Zone X.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix D ROADRUNNER CX with Wire-end FF in Non-Mesh Mode on Encoded Meter FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Meter ID Normal Normal Normal 2. Constant Default Depends on meter/billing units 3. Read Truncation Default Depends on meter/billing units 4. Profile Interval Default 60 5. Leak Duration (Bins) Default 24 6. Time Zone 7. Drive-by Schedule 8.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix E ROADRUNNER CX with Wire-end FF in Mesh Mode on Pulse Meter FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Reading Normal Normal Depends on meter/billing units 2. Meter ID Normal Normal Normal 3. Constant Default Depends on meter/billing units 4. Rollover Default Depends on meter/billing units 5. Read Truncation N/A 6. Profile Interval N/A 7.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix F ROADRUNNER CX with Wire-end FF in Non-Mesh Mode on a Pulse Meter FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Reading Normal Normal Depends on meter/billing units 2. Meter ID Normal Normal Normal 3. Constant Default Depends on meter/billing units 4. Rollover Default Depends on meter/billing units 5. Read Truncation Default Depends on meter/billing units 6.
Datamatic, LTD. System Training Manual Version 08.24.12 Appendix G The ROADRUNNER software provides Hot Keys to perform certain functions. Please see below for the current list. FNCTN (blue key) + C = Change communication mode - 82 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Contacting Datamatic Support Datamatic offers the following benefits to its customers under the terms of a Maintenance Agreement. 24-hour telephone support In-house depot hardware repairs Software updates System Support during Business Hours Support for your Datamatic system can be accomplished by: 1. Visiting the Datamatic website at www.datamatic.com 2. Visiting the MOSAIC website at www.datamaticmosaic.
Datamatic, LTD. System Training Manual Version 08.24.12 For the timeliest response, contact Customer Support at (888) 326-5032 between 7:30am and 5:30pm CST, Monday thru Friday, excluding holidays. If you call after hours, you can leave a message and a representative will be notified. In this case, you will be contacted within two (2) hours. Do not use email or form-based support requests for emergency issues.
Datamatic, LTD. System Training Manual Version 08.24.12 MOSAIC Website – Customer Support You must have a login for access to the Datamatic MOSAIC website www.datamaticmosaic.com . Once logged in, use the Go To: master navigation menu to access the ‘Support’ page. From the MOSAIC Support page you can click on the support@datamatic.com link to send an email. Or dial the Toll-free number to contact Datamatic Customer Support.
Datamatic, LTD. System Training Manual Version 08.24.12 Consumables To order consumables for your ROADRUNNER handheld devices (e.g. batteries, hand straps, etc.) or field installation supplies for your FIREFLYs, then you can best accomplish this through our Customeronly support page at www.datamatic.com. Note that this requires a user name and password, so you will need to contact Customer Support at 888-326-5032 the first time.
Datamatic, LTD. System Training Manual Version 08.24.12 After a successful login, you will have access to the Consumable Order Form, RMA Request Form, and FIREFLY RMA Request Form. Select the Consumable Order Form link and fill in all required fields to submit your Consumable Order. An email will be sent to support@datamatic.com and a Datamatic representative will contact you. Datamatic requires a Purchase Order number and/or a signed Sales Quote to process the order.
Datamatic, LTD. System Training Manual Version 08.24.12 Return Material Authorizations (RMAs) Non-FIREFLY RMA Request Form All equipment identified within your Maintenance Agreement can be returned to Datamatic for maintenance and/or repair. Typical equipment included in this category includes ROADRUNNER handhelds and cradles. Check your Maintenance Agreement to be sure. This equipment is maintained and repaired by Datamatic on a best efforts basis.
Datamatic, LTD. System Training Manual Version 08.24.12 FIREFLY RMA Request Form Warranty Claim Exclusions for Water FIREFLYs This section describes the Warranty Claim Exclusions for FIREFLY units. If you have any questions about this process, please contact the Datamatic Customer Support Center at 888-326-5032. Warranty Claims will be processed according to the following progression: 1. Is the unit still within its Warranty period? If yes, then proceed to #2.
Datamatic, LTD. System Training Manual Version 08.24.
Datamatic, LTD. System Training Manual Version 08.24.12 To properly mark a claimed failure, use blue painter’s tape on the back of the FIREFLY and write the failure code (below) on the tape. Examples: Only units that are within their Warranty Period and that are without physical damage and that have failed for one or more of the above reasons may be covered under Warranty. Do not ship any FIREFLY units with physical damage to Datamatic.
Datamatic, LTD. System Training Manual Version 08.24.12 3. The Logical Switch collar is broken on a Logical Switch FIREFLY. 4. The pins inside a Nicor connector are damaged, bent, twisted or missing. - 92 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 5. The unit is permanently marked and/or painted (see examples below). To properly mark a FIREFLY for RMA, please place a piece of blue painter’s tape on the FIREFLY and write the failure code on the tape. Improperly Marked FIREFLY • • • Properly Marked FIREFLY Package Water FIREFLYs in an original (or similar) shipping box that includes dividers, serial number side up. Package Electric FIREFLYs in static bags and bubble wrap.
Datamatic, LTD. System Training Manual Version 08.24.12 Training and Support At Datamatic, we strive to provide excellent training and support because they are the foundations of customer satisfaction. Training Training services include onsite training for a reasonable fee plus travel expenses. When a customer is new to Datamatic, their sales order should include a specified amount of onsite training days or sessions.
Datamatic, LTD. System Training Manual - 95 - Version 08.24.12 Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 08.24.12 Document Revisions Do Not Print - 96 - Team Members: Date: Revision: Revision Log: Deena Duffy 6/10/08 A Starting from last draft, added: updated wiring connections Non-mesh read functionality Re-worked LED behavior explanations Changed MOSAIC-Class FIREFLY references to MOSAIC FIREFLY per Andy Kercher Team Members: Date: Revision: Revision Log: Deena Duffy 06/17/08 B Completed updates per 06.04.
Datamatic, LTD. System Training Manual - 97 - Version 08.24.12 Team Members: Date: Revision: Revision Log: Deena Martin February 24, 2009 – March 19, 2009 I Misc. general updates per emails, etc. Team Members: Date: Revision: Revision Log: Deena Martin April 20, 2009 – May 4, 2009 J Updates related to CXMI 1.2 release; new Installation Considerations added by AK Team Members: Date: Revision: Revision Log: Deena Martin July 6, 2009 – July 17, 2009 K Updates related to CXMI 1.
Datamatic, LTD. System Training Manual - 98 - Version 08.24.12 Date: Revision: Revision Log: 05/17/11 – 05/23/11 R Updated programming wire-end FFs in Mesh mode sections; updated GPS programming instructions; updated Training Guides pricing section Team Members: Date: Revision: Revision Log: Deena Martin 06/13/11 S Added A-Frame Lid Lock Adapter Team Members: Date: Revision: Revision Log: Deena Martin July 11, 2011 T Added patent information per Phil M.
