User Manual

Datamatic, LTD. System Training Manual Version 08.14.09
- 93 -
Confidential Datamatic, Ltd. 2009
c. Check the unread MOSAIC FIREFLY for solid green light (this process can take several
attempts). Before swiping both units must be “asleep” (no LED lights) before attempting
to swipe again.
3. Continue monitoring in MOSAIC Software & replace unread MOSAIC FIREFLY if the issue
persists.
4. If after all troubleshooting is complete & you are unable to achieve a solid green light the
MOSAIC FIREFLY should be replaced.
a. If there is no LED response within 5 seconds of magnet swipe retry several times. If the
unit in question continues to be unresponsive it should be replaced.
Red Light is Not Solid After Installation
The MOSAIC FIREFLY has been wired but the red light never changes to solid upon installation.
1. Check the wire connections, it is likely there is a wiring problem.
2. Verify that the register head is working.
NOTE: When connected to a pulse meter, the red light will fast-blink until 5 pulses are received.