User's Manual

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©
Datamatic, Ltd. 2007
2 wire Green Red to Meter Red
Black Black
Invensys AMR System Encoded Red Red
Green Green
Black Black
Neptune E-coder Encoded Red Black Program as a
Green Red Neptune Auto
Black Green
Badger Absolute Encoder Encoded Red Red
Green Green
Black Black
Metron Spectrum 22 Encoded Red Red Program as a
Green Green Sensus SRII 3-wire
Black Black
AMCO InVision Encoded Red Green
White Red
Black Black
Invensys/Sensus ICE Encoded Red Red Program as a
Green Green Sensus SRII 3-wire
Black Black
Contacting Datamatic
Datamatic, Ltd. offers the following benefits to customers under the RouteSTAR MVP Meter Reading
System maintenance agreement.
 24-hour telephone support for MOSAIC Interface Software.
 Two-hour response time on telephone calls.
 Preventative maintenance on system hardware.
 Best effort turn-around time for repairs.
 Software updates.
System Support during Business Hours
Support is available to customers of Datamatic, Ltd. from 8:00 AM to 5:00 PM CST. The toll-free
customer support number is [phone].
System Support after Business Hours
 Customers requiring assistance after Datamatic business hours can leave a message for the
appropriate group. Emergency assistance is available 24 hours a day.
 If this is an emergency, press 2 at the greeting to page a Customer Support Representative.
 If this is not an emergency and can wait until the next business day, listen for the options to leave a
message.
 Leave your name, number, and message at the prompt.
 A customer support representative should return your call the next business day.