Specifications
Table Of Contents
- Falcon® 4220
- Table of Contents
- Preface
- How to Use This Manual
- Document Overview
- Document Conventions
- Registering Your Product
- Batteries and Power
- Software Applications
- Configuring a PDA
- Networks, Communications, and Connections
- Technical Specifications
- Falcon® Desktop Utility for Windows®CE. NET
- Accessories & Peripherals
- Overview
- Using the Battery Charger
- Using the Car Charger/Adapter
- Installing Compact Flash Type Peripherals
- Using the Docks
- Using the Earphones / Microphone
- Ethernet Port
- Installing the Handstrap
- Installing the Handle
- Using a High Capacity Battery
- Holster
- Using the IrDA Port
- Using SD Memory Card
- Using the USB / Serial Connection
- Cable & Connector Configurations
- Maintenance, Troubleshooting, and Technical Support
- Glossary
Maintenance, Troubleshooting, and Technical Support
E-2 Falcon
®
4220 Windows
®
CE PDA
Troubleshooting
Table E-1. Troubleshooting Problems, Causes, and Solutions
Problem Possible Cause Solution
The PDA does not turn on.
The battery pack is not
charged.
Charge or replace the battery pack in the PDA.
The battery pack not installed
properly.
Ensure the battery pack is installed properly.
System crash.
Perform a cold reset. Refer to the Quick Reference
Guide for information on the reset procedure.
Rechargeable battery pack
did not charge.
Battery cycle life has expired.
Replace the battery pack. If the PDA still does not
operate, try a warm reset, then a cold reset; Refer
to the Quick Reference Guide for information on the
reset procedure.
The Falcon is not firmly
seated in the dock.
Make sure that the Falcon is firmly seated in the
dock. If it is not firmly seated, battery charging will
NOT be initiated.
The PDA was removed from
the dock while battery was
charging.
Insert the PDA in dock and begin charging. The ini-
tial charge of the battery pack and backup battery
takes thirteen (13) hours. Subsequent charging
cycles take (4) hours.
If both the battery pack and the backup battery are
allowed to discharge completely, you must recharge
both batteries for thirteen (13) hours.
Characters are not visible
on the display.
The PDA is not powered on. Press the <Power> key.
The ambient room light is not
sufficient to see the display.
Turn the backlight off or on using the <Power/Back-
light> key as a toggle. Refer to the "Power/Back-
light Key" starting on page
1-8.
During data communica-
tion, no data was transmit-
ted, or transmitted data was
incomplete.
Terminal removed from dock
or unplugged from host PC
during communications.
Replace the terminal in the dock, or replace the
serial cable, and retransmit.
Falcon is not firmly seated in
the dock.
Make sure that the Falcon is firmly seated in the
dock. If it is not firmly seated, communication with
the Host PC will NOT be initiated.
Incorrect cable configuration. See your System Administrator.
Communication software was
incorrectly installed or config-
ured.
Perform setup as described in "Transferring Files"
on page
4-4.