Operation Manual

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Quick Reference Guide 27
Datalogic Scanning Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be free
from defects in materials and workmanship for a period of five years
from product shipment.
Datalogic Scanning (“Datalogic”) hardware products are warranted
against defects in material and workmanship under normal and proper
use. The liability of Datalogic under this warranty is limited to furnish-
ing the labor and parts necessary to remedy any defect covered by this
warranty and restore the product to its normal operating condition.
Repair or replacement of product during the warranty does not extend
the original warranty term. Products are sold on the basis of specifica-
tions applicable at the time of manufacture and Datalogic has no obli-
gation to modify or update products once sold.
If Datalogic determines that a product has defects in material or work-
manship, Datalogic shall, at its sole option repair or replace the product
without additional charge for parts and labor, or credit or refund the
defective products duly returned to Datalogic. To perform repairs,
Datalogic may use new or reconditioned parts, components, subassem-
blies or products that have been tested as meeting applicable specifica-
tions for equivalent new material and products. Customer will allow
Datalogic to scrap all parts removed from the repaired product. The
warranty period shall extend from the date of shipment from Datalogic
for the duration published by Datalogic for the product at the time of
purchase (Warranty period). Datalogic warrants repaired hardware de-
vices against defects in workmanship and materials on the repaired as-
sembly for a 90 day period starting from the date of shipment of the
repaired product from Datalogic or until the expiration of the original
warranty period, whichever is longer. Datalogic does not guarantee,
and it is not responsible for, the maintenance of, damage to, or loss of
configurations, data, and applications on the repaired units and at its
sole discretion can return the units in the “factory default” configura-
tion or with any software or firmware update available at the time of
the repair (other than the firmware or software installed during the
manufacture of the product). Customer accepts responsibility to main-
tain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must
notify Datalogic of the claimed defect before the expiration of the ap-
plicable Warranty period and obtain from Datalogic a return authori-
zation number (RMA) for return of the product to a designated
Datalogic service center. If Datalogic determines Customer’s claim is