Operation Manual

Warranty
Quick Reference Guide 45
responsible for packaging and shipping the product to the des-
ignated Datalogic service center, with shipping charges prepaid.
Datalogic shall pay for the return of the product to Customer if
the shipment is to a location within the country in which the Dat-
alogic service center is located. Customer shall be responsible for
paying all shipping charges, duties, taxes, and any other charges
for products returned to any other locations. Failure to follow
the applicable RMA policy, may result in a processing fee. Cus-
tomer shall be responsible for return shipment expenses for
products which Datalogic, at its sole discretion, determines are
not defective or eligible for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified,
altered, repaired or upgraded by other than Datalogic
service personnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic
determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence, improper
storage or use of parts or accessories not approved or
supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of
product with any other instrument, equipment or appa-
ratus;
(iv) any claimed defect or damage caused by the failure to
provide proper maintenance, including but not limited
to cleaning the upper window in accordance with prod-
uct manual;
(v) any defect or damage caused by natural or man-made
disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external compo-
nent damage or destruction of the whole unit, consum-
able items;
(vi) any damage or malfunctioning caused by non-restoring
action as for example firmware or software upgrades,
software or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to
scratching, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power sup-
ply, batteries, keypads, touch screen, triggers etc.).