Operation Manual

Warranty
44 Gryphon™ I GM4100
Warranty
Datalogic warrants to Customer that Datalogic's products will be
free from defects in materials and workmanship for a period of 3
years from product shipment. This warranty does not extend to
batteries and cables.
Datalogic Scanning Limited Factory
Warranty
Warranty Coverage
Datalogic Scanning (“Datalogic”) hardware products are war-
ranted against defects in material and workmanship under nor-
mal and proper use. The liability of Datalogic under this warranty
is limited to furnishing the labor and parts necessary to remedy
any defect covered by this warranty and restore the product to
its normal operating condition. Repair or replacement of product
during the warranty does not extend the original warranty term.
Products are sold on the basis of specifications applicable at the
time of manufacture and Datalogic has no obligation to modify
or update products once sold.
If Datalogic determines that a product has defects in material or
workmanship, Datalogic shall, at its sole option repair or replace
the product without additional charge for parts and labor, or
credit or refund the defective products duly returned to Datalog-
ic. To perform repairs, Datalogic may use new or reconditioned
parts, components, subassemblies or products that have been
tested as meeting applicable specifications for equivalent new
material and products. Customer will allow Datalogic to scrap all
parts removed from the repaired product. The warranty period
shall extend from the date of shipment from Datalogic for the
duration published by Datalogic for the product at the time of
purchase (Warranty period). Datalogic warrants repaired hard-
ware devices against defects in workmanship and materials on
the repaired assembly for a 90 day period starting from the date
of shipment of the repaired product from Datalogic or until the
expiration of the original warranty period, whichever is longer.
Datalogic does not guarantee, and it is not responsible for, the
maintenance of, damage to, or loss of configurations, data, and
applications on the repaired units and at its sole discretion can
return the units in the “factory default” configuration or with any
software or firmware update available at the time of the repair
(other than the firmware or software installed during the manu-
facture of the product). Customer accepts responsibility to main-
tain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a
return authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines
Customer’s claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be