User`s manual

TROUBLESHOOTING
6
Problem Possible Solution
When rebooting the terminal,
an error message appears:
"RADIO ERROR".
Check configuration correctness, since one of the
following conditions may have occurred:
- some files may have been deleted;
- an incorrect driver may have been loaded for
the Radio card mounted on the Formula
Color™ Wi-Fi (please also refer to the driver
manuals).
If problem persists, contact the nearest Datalogic
distributor for technical assistance.
The boot seems to be
correct, but Formula Color™
Wi-Fi does not connect to
the wireless LAN or cannot
reach the host.
Check configuration correctness, since one of the
following conditions may have occurred:
- Formula Color™ Wi-Fi is out of access point
coverage area;
- radio configuration files (ESS_ID, Wep
Encription, safety parameters, etc.) may have
been set incorrectly (please also refer to the
driver's manual);
- TCP/IP configuration files may have been set
incorrectly (terminal IP address, Subnet Mask,
Default Router, etc.);
- the configuration files of running application
may have been set incorrectly (DL-TCL, Web
Client).
If problem persists, contact the nearest Datalogic
distributor for technical assistance.
Upon boot, the terminal locks
up while executing a
program or a driver.
Reboot the terminal and press the "FUNC" - "F4"
keys in sequence during the memory check. This
implies a “Step-by-step” boot activation.
Press the “y” key to confirm (execute) each
program/driver until the one that locks the terminal.
Once found the locking program/driver, repeat the
procedure from the beginning and skip the
execution of the incorrect program/driver by
pressing the “n” key. Replace the program/driver.
If problem persists, format the disk C: and load a
fresh configuration.
If problem still persists, contact the nearest
Datalogic distributor for technical assistance.
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