Installation manual

TROUBLESHOOTING
51
8
8 TROUBLESHOOTING
8.1 GENERAL GUIDELINES
 When wiring the device, pay careful attention to the signal name (acronym) on the
CBX100/500 spring clamp connectors (chp. 3).
 If you need information about a certain reader parameter you can refer to the VisiSet
program help files; either connect the device and select the parameter you’re interested in
by pressing the F1 key, or select Help>Paramters Help from the command menu.
 If you’re unable to fix the problem and you’re going to contact your local Datalogic office or
Datalogic Partner or ARC, we suggest providing (if possible): Application Program version,
Parameter Configuration file, Serial Number and Order Number of your reader. You can
get this information while VisiSet™ is connected to the reader: the Application Program
version is shown in the Terminal Window; the Parameter Configuration can be saved to an
.ini file applying the File>Save Configuration File command in the Parameter Setup
window; Serial Number and Order Number can be obtained by applying the respective
command in the Tools menu.
Troubleshooting Guide for STS400™ Solutions
Problem Suggestion
Presence Sensor:
the sensors (light barrier) is
not working correctly.
 Check the LED’s on the presence sensor. If the sensor has
power, a green LED must be lit. If the sensor has a free
path (view) to the reflector, only this green LED should be
lit. If a yellow LED is lit together with the green one, please
check the mechanical position and orientation of the sensor
and reflector.
 Every time the yellow LED on the sensor is lit, the
corresponding LED in the CBX500 ATS connection box
must be lit. For Trigger this must be the yellow LED and for
Input 2 the green one. Is this is not the case, please check
the wiring of the sensors.
No Presence Sensor:
No trigger signal from the
PLC (If no sensor is used.)
 Every time if a signal from PLC is correct in the CBX500
ATS connection box, a yellow LED (Trigger) must be lit
inside of this box. If this is not the case, please check the
wiring and the output of the PLC.
No Trigger Signal at
Reader:
Is the trigger signal correctly
recognized by the readers?
 If a reading signal (trigger signal) is present and active from
the sensor or PLC and the LEDs in the CBX500 ATS
connection box are working correctly, the trigger signal
LED on the reader must also be lit. As long as this LED is
lit, the readers try to read a code. If this LED does not light,
please replace the reader and send it to repair.
Does the internal lighting
system work correctly?
 If a trigger signal is active and no code is present under the
system, all readers must flash blue or red. If this is not the
case please replace the reader and send it to repair.
Do the readers read codes?
 Place a correctly positioned code under each reader. If the
reader has read the code, the its GOOD read (green) LED
must light. Also a green spot must light at the code surface.
If this is not the case, please replace the reader and send it
to repair.