Hardware manual

Troubleshooting Impact Reference Guide
Datalogic Automation Inc. 6-50
When you use the On-screen keyboard (OSK) on a Windows 7 64-bit operating system, you may get the fol-
lowing error:
If this error occurs, you are probably trying to use the default OSK program location as it is defined in the
VPM and CPM OSK setup. You must copy the program file from its current location to another folder and
change its default location.
Things to check
• The default OSK program location as it is defined in the VPM and CPM OSK setup.
 See “Using the external OSK with Windows 7 (64-bit operating system)” on page 6-11.
Issue: OpenClient ERROR Didn’t Find Proxy
If this error occurs, you are probably trying to use OPC or ActiveX communications with an Impact device
that does not have a DPWS server running. The error should indicate an IP address for the device.
Things to check
• The DPWS server is not enabled to start when the device boots.
 Start VPM. Click on the Settings tab, select the General System object, then select the Communica-
tion panel. Check the box labeled "Enable OPC/ActiveX Server." You will need to restart the
desired Impact device.