Hardware manual

Impact Reference Guide Troubleshooting
6-47 Datalogic Automation Inc.
If you try to connect to a device that has an Impact software version different from the PC, this dialog is dis-
played.
You should click No to abandon the attempted connection. If you click Yes, the connection is completed, but
you should not try to edit any vision programs on the device or change any device settings. If you do, you
may corrupt the vision program files on the device or put the device into an undesirable state of operation.
Things to check
• The Impact device and PC Impact software versions are different
 Install the appropriate version of software on either the device or PC
Issue: Could Not Locate Device
A dialog is displayed indicating that the Impact device could not be located.
When you try to connect to an Impact device, this dialog is displayed. Ordinarily the device responds imme-
diately and the connection is completed. If the device does not respond, the dialog is displayed for approxi-
mately twenty seconds. To cancel the connection attempt, click the Cancel button.
If the device does not respond during the time-out period, and you do not cancel the connection attempt, this
dialog is displayed. Click OK to close the dialog.
NOTE: In the case of a CPM control panel application with multiple Connector controls, the sequence of
dialogs is repeated for each connection attempt.
Things to check
• The Impact device is not connected to the network