Hardware manual

Troubleshooting Impact Reference Guide
Datalogic Automation Inc. 6-46
When communication with a device is lost or temporarily interrupted, the connected program regularly tries
to re-establish communication. During this attempt, this dialog is displayed. If you click Cancel, the program
will stop trying to re-establish communication.
When communication with the device is restored, this dialog is displayed:
Things to check
• The network connection to the device is bad. Power to the device has been turned off.
 Check the network cable and connection
 Check power to the device
Issue: Locked for Editing
A dialog is displayed indicating "This Device is in Use."
If you try to connect to a device and this dialog is displayed, it means that a VPM program is currently con-
nected to the device and editing files (WORKSTATION2 is the network name of the computer running the
currently connected VPM program). When you click OK, the connection will be completed and you will be
able to read, but not edit, property values.
Things to check
• Someone may be connected to the device for editing
 Disconnect, disconnect or stop the other VPM program, then reconnect.
Issue: Different Versions
A dialog is displayed indicating that the Impact device and software interface are different versions.