Datasheet

Our EASEOFCARE Service Program ensures the most cost effective
way to protect your investment in your chosen Datalogic Mobile
device.EachofourEASEOFCAREServiceLeveloptionswilllower
theTotalCostofOwnership(TCO)inherentinallmobiledevicesby
minimizing downtime and service costs, plus maximizing operator
productivity. One can also choose from 1, 3 or 5 year coverage.
EASEOFCARE LEVEL 1
Overnight Replacement Comprehensive
• Nextbusinessdayproductreplacement
• Datalogicownedreplacementpool
• Shippingchargespaidbothways
• Incidentaldamagecovered
• Wearandtear,componentandpartsfailurescovered
• Someaccessories,likebatterydoors,stylus,hand
straps are replaced when damaged and shipped
together with the unit
• Wavelink®Avalanche™softwaremaintenance
• Duration:3or5yearsattimeofproductpurchase,or
1 year continuous coverage
EASEOFCARE LEVEL 2
2 Day Comprehensive
• 2businessdayrepairturnaround
• Shippingchargespaidbothways
• Incidentaldamagecovered
• Wearandtear,componentandpartsfailurescovered
• Someaccessories,likebatterydoors,stylus,hand
straps are replaced when damaged and shipped
together with the unit
• Wavelink®Avalanche™softwaremaintenance
• Duration:1,3or5yearsattimeofproductpurchase,
or 1 year continuous coverage
EASEOFCARE LEVEL 3
5 Day
• 5businessdayrepairturnaround
• Courierchargespaidbothways
• Factorydefectscovered
• Wavelink®Avalanche™softwaremaintenance
• Duration:1,3or5yearsattimeofproductpurchase,
or 1 year continuous or non-continuous coverage
FACTORY WARRANTY
Factory defects
1 year coverage
10 business day turnaround
EASEOFCARE 5 Day
Factory defects
1-3-5 year plans
5 business day turnaround
Both way shipments
EASEOFCARE 2 Day COMPREHENSIVE
Fair wear, tear and incidental damages
1-3-5 year plans
2 business day turnaround with express shipment both ways
EASEOFCARE Overnight COMPREHENSIVE
Fair wear, tear and incidental damages
1-3-5 year plans
Overnight replacement with both way shipments
Duration
Service Level