User's Manual

Troubleshooting
Quick Reference Guide 19
You need to program a suffix which enables the reader to output
the barcode data plus the key you need (such as a carriage return
“CR”) to enter the data into your application. Refer to the PRG
for further information.
• Does the reader read the barcode incorrectly?
If the reader reads a barcode, but the data is not displayed correctly
on the host screen:
• The reader may not be programmed for the appropriate termi-
nal interface. For example, you scan “12345” and the host dis-
plays “@es%.” Reprogram the reader with the correct interface
selection barcode. See the Product Reference Guide (PRG).
• The reader may not be programmed to output your barcode
data properly. For example, you scan “12345” and the host dis-
plays “A12345B.” Reprogram the reader with the proper Data
Editing selections. Reference the PRG.
• The reader won’t read your barcode at all.
• Scan the part number barcode on the back of this manual or
other known-good barcode samples. If the reader reads sample
barcodes, check that your target barcode is readable.
• Verify that your barcode symbology is enabled. See the PRG.
• If you aren’t sure what programming options have been set in the
reader, or if you want the factory default settings restored, go to the
Resetting the Standard Product Defaults section of this manual and
scan the standard factory default settings barcode.
• The reader sounds other than a standard “Good Read” beep fol-
lowed by an “Acknowledge
1
” beep when reading a barcode (indi-
cating the barcode has been read and properly transmitted).
• Verify the reader is linked to and within range of its Base Sta-
tion.
1. Typically, both of these beep indications are active in the reader. To enable/disable these
indications, reference the PRG.