User's Manual

18 PowerScan
®
PBT7100 Cordless Imaging Reader
• the Base Station is powered-on. When the Base Station powers up,
both LEDs briefly flash. If both lights are bright and crisp, this is a
good indication of adequate power input from the AC Adapter.
• the Base Station interface cable is securely attached to the host.
Consult your technical support manager or refer to your host sys-
tem manual to identify the proper cable connection for the reader.
If necessary, verify interface cable function by using a known-good
interface cable.
Troubleshooting the Reader
If the problem is specific to scanning, verify that...
• The reader will automatically perform a set of self-tests whenever
you turn it on. Observe and note any special indications made by
the reader (an unexpected pattern of flashes or beeps) during
power-up. If technical support is contacted regarding a problem,
they may request this information.
• Does the reader power on? Does the illumination beam come on?
If no illumination beam, check that...
• the battery has been adequately charged.
• the battery is fully seated and its latch engaged.
• the trigger works.
• Is the reader having trouble reading your symbols?
If the reader isn’t reading symbols well, check that the symbols...
• aren’t smeared, rough, scratched, or exhibiting voids.
• aren’t coated with frost or water droplets on the surface.
• are enabled in the reader. See the Product Reference Guide
(PRG) for more about configuring the reader to read symbolo-
gies).
• Is the barcode displayed but not entered?
The barcode is displayed on the host device correctly, but you still
have to press a key to enter it (the Enter/Return or Tab key, for
example).