User Manual

Table Of Contents

H300/H350 User Guide

Speciﬁcation Details

Warranty 5 Years Limited

Designed and assembled in the U.S.A., H300 and H350 devices do not require any software or

drivers to be installed.

* Advertised capacity is approximate. Some space is required for onboard software.

** Limited Feature Set. No online management features.

Recommended Best Practices

Create an online account (Enterprise only) so that you can reset a forgotten device password.

2. Lock the device:

• when not in use

• before unplugging it

• before the system enters sleep mode

3. Never unplug the device when the LED is lit.

4. Never share your device password.

5. Perform a computer anti-virus scan before setting up the device.

Setting Up My Device

To ensure there is ample power provided to the H300/H350 encrypted hard drive, insert it directly

into a USB 2.0/3.0 port on a notebook or desktop. Avoid connecting it to any peripheral devices

that may feature a USB port, such as a keyboard or USB-powered hub. Initial setup of the device

must be done on a supported Windows or macOS based operating system.

Device Access (Windows Environment)

Plug the H300/H350 encrypted hard drive into an available USB port on the notebook or

desktop and wait for Windows to detect it.

• Windows 7/8.1/10 users will receive a device driver notiﬁcation.

•

Once the new hardware detection is complete, Windows will prompt to begin the

initialization process.

Select the option

Unlocker.exe

inside of the Unlocker partition that can be found in File Explorer.

Please note that the partition letter will vary based on the next free drive letter. The drive letter

may change depending on what devices are connected. In the image below, the drive letter

is E:.