User Manual

Table Of Contents

H300/H350 User Guide

Simply un-mounting the device does not automatically lock the PRIVATE_USB. To lock the device,

you must either unmount and physically remove (unplug) it, or run:

• Unlocker_xx.exe -l

Please note the following important details for using your device on Linux:

1. Kernel Version must be 2.6 or higher

2. Mounting

• Make sure you have permissions to mount external SCSI and USB devices

•

Some distributions do not mount automatically and require the following command to be

run: mount /dev/[name of the device] /media/[mounted device name]

• The name of the mounted device varies depending on the distribution.

3. Permissions

• You must have permissions to mount external/usb/devices.

•

You must have permissions to run an executable ﬁle from the public volume in order to

launch the Unlocker.

• You might need root user permissions.

4. The Unlocker for Linux supports x86 and x86_64 systems.

5. Policies that will block the device

•

If the device is disabled within the policy settings in either SafeConsole or Ironkey EMS,

you will not be able to unlock the device.

Where Can I Get Help?

The following resources provide more information about DataLocker products. Please contact your

Help Desk or System Administrator if you have further questions.

• support.datalocker.com: Information, knowledgebase articles, and video tutorials

• support@datalocker.com: Feedback and feature requests

• datalocker.com: General information

• datalocker.com/warranty: Warranty information