User Manual

Table Of Contents

H300/H350 User Guide

Formatting My Device

Your device will need to be formatted during initialization before it can be used to store ﬁles.

If initalizing on Windows, you will be given the option of formatting the PRIVATE_USB drive as FAT32,

NTFS, or exFAT.

Options are for Windows operating systems only - macOS will automatically format to FAT32

• FAT32

– Pros: Cross-platform compatible (Windows, macOS, and Linux)

– Cons: Limited individual ﬁle size of 4GB

• NTFS

– Pros: No ﬁle size limitations

– Cons: Limited cross-platform compatibility - Windows and macOS (read-only)

• exFAT

– Pros: No ﬁle size limitations

– Cons: Microsoft restricts usage by license obligations

After initialization, reformatting the PRIVATE_USB drive will erase all your ﬁles and your Application

List, but will not erase your device password and settings.

Important:

Before you reformat the device, back up your PRIVATE_USB drive to a separate location,

for example, to cloud storage or your computer.

To reformat a device:

1. Unlock your device and click Settings on the menu bar of the DataLocker Control Panel.

2. Click Tools on the left sidebar.

3. Under Device Health, select the ﬁle format and click Reformat Secure Volume.

Finding Information About My Device

Use the Capacity Meter, located at the bottom right of the DataLocker Control Panel, to see how

much storage space is still available on your device. The green bar graph represents how full the

device is. For example, the meter will be totally green when the device is full. The white text on the

Capacity Meter displays how much free space remains.

For general information about your device, see the Device Info page.

To view device information:

1. Unlock your device and click Settings on the menu bar of the DataLocker Control Panel.

2. Click Device Info in the left sidebar.

The About This Device section includes the following details about your device:

• Model Number

• Serial Number

• Software and Firmware Version

• Release Date

• Management Console

• Secure Files Drive Letter

• Unlocker Drive Letter

• Operating System and System Administrative Privileges