Troubleshooting guide

OVERDRIVE PRO 3G/4G MOBILE HOTSPOT
Troubleshooting Guide
3
Device Activation Required
If the LCD displays this message, display the 3G Activation Required alert and start the activation. To do this:
1. Make sure you’re logged in to the home page.
2. Click the alerts icon to display the alert window.
3. If more than one alert is available, use the < and > buttons (at the top of the alert window) to browse
to the alert.
4. In the 3G Activation Required alert window, click Activate now.
Tip: Alternatively, click Advanced settings > WAN > Setup > Update 3G Profile.
Searching for Network
The LCD displays this message until a 3G or 4G network is acquired.
Update Failed
If this message appears on the device LCD or in the 3G Network Update Available or Software Update Available
alert windows (after you’ve attempted the update):
1. Make sure your device is connected to the AC charger or computer through the micro-USB cable.
Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device
driver.
2. Retry the update.
3. If the “Update failed” message is still displayed, contact DataJack Customer Service.