Specifications

Troubleshooting your MiFi Device

For a more complete listing of errors and possible solutions, please visit www.datajack.com/faqs to find up-

to-date FAQs and user guides for this device.

Problem

Solution

The device has no power

Ensure the following:

· The battery is properly seated.

· The battery is fully charged. Charging requires at least 2.5 hours.

No service / Limited or no

connectivity

Try the following:

· Reorient your device.

· If you are inside a building or near a structure that may be blocking the

signal, change the position or location of the device.

Power Button LED is blinking

amber

Please contact customer service for advanced troubleshooting.

My SSID does not show up in

the wireless network list

Ensure that the MiFi is powered on and wait about 15 seconds for the

network to appear by refreshing the available wireless networks list.

NOTE

You cannot use your MiFi device while roaming in Canada, Mexico, or other destinations outside of the US.