MagnaUserGuide.book Page i Friday, May 5, 2000 1:09 PM User’s Guide for the Magna™ Class Printer ImageCard® and UltraGrafix™ Series May 2000 Part No.
MagnaUserGuide.book Page ii Friday, May 5, 2000 1:09 PM ii Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. Liability statement This Datacard® product has been built to the high standards of Datacard Corporation. See “Safety and compliance” on page A-1 for the statement of liability.
MagnaUserGuide.book Page iii Friday, May 5, 2000 1:09 PM iii Contents Chapter 1: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 About the Magna Class printer . . . . . . . . . . . . . . . . 1-2 Printer models . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Printer features . . . . . . . . . . . . . . . . . . . . . . . . .
MagnaUserGuide.book Page iv Friday, May 5, 2000 1:09 PM iv Exiting the Status Monitor . . . . . . . . . . . . . . . . . 3-10 Starting or quitting diagnostics . . . . . . . . . . . . . 3-10 Starting or quitting advanced setup . . . . . . . . . . 3-10 Making cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Removing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Responding to messages . . . . . . . . . . . . . . . . . . . 3-14 Shutting down the system . . . . . . . . . .
MagnaUserGuide.book Page v Friday, May 5, 2000 1:09 PM v Obtaining service . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15 When to obtain service . . . . . . . . . . . . . . . . . . . 6-16 Packing the printer for shipping . . . . . . . . . . . . . . 6-16 Appendix A: Safety and compliance . . . . . . . . . . . . . .A-1 Regulatory compliance . . . . . . . . . . . . . . . . . . . . . .A-1 Notice for USA (FCC notice) . . . . . . . . . . . . . . . . A-1 Notice for Canada (CSA) . . . . . . . . . . . . .
MagnaUserGuide.book Page vi Friday, May 5, 2000 1:09 PM vi Smart card serial cable . . . . . . . . . . . . . . . . . . . B-13 Print ribbon cartridge . . . . . . . . . . . . . . . . . . . . . B-13 Card cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . B-14 Card output stacker . . . . . . . . . . . . . . . . . . . . . . B-14 Overlay cartridge . . . . . . . . . . . . . . . . . . . . . . . . B-15 Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15 Related publications . .
MagnaUserGuide.
MagnaUserGuide.
MagnaUserGuide.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM 1-2 Overview About this manual This manual provides detailed information about the Datacard® Magna™ Class photo ID printer. It also explains how to install, use, and maintain the printer and its printer driver. Audience This manual is intended for persons using a Magna Class printer.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM 1-3 Overview See “PC and software specifications” on page 1-10 for more information about the printer driver and the PC on which it runs. Printer models Several models of the printer are available. A printer can be ordered with the following optional modules: • Magnetic stripe module, for either 3-track encoding or singletrack NTT encoding. The module is installed in-line with the print operation.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM 1-4 Overview i Monochrome printing uses a ribbon with a single color, such as black. To optimize monochrome printing, use a monochrome printhead cartridge. Figure 1-2 shows the M and M2 models of the Magna Class printer. The ImageCard and UltraGrafix printers have the same appearance.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM 1-5 Overview The ML and M2L models of the printer include the overlay module which applies a durable polyester patch (overlay) to one or both sides of the personalized card. You can select the type and thickness of the overlay to use. Printer features Use the information in this section to identify the features and controls you use on the printer.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM 1-6 Overview Card output stacker The card output stacker holds the cards after they have been processed. Both completed cards and rejected cards go to the card output stacker. Cover The cover protects the internal parts of the printer from dust and debris. It also lessens the sound from the printer. Overlay module The overlay module is part of all ML and M2L printer models.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM 1-7 Overview • You can verify that the printer is working correctly by making a printer test card. See “Making and evaluating test cards” on page 2-29 for more information. Status light The status light indicates that the printer is processing data, ready to receive data, or in an error condition. • When the status light is steady green, the printer is on and ready to print cards.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM 1-8 Overview Overlay supply cartridge This cartridge holds the overlay supply and can be removed for easy reloading. Overlay card feed knob The overlay card feed knob turns to move a card along the card transport track. Use it to release stuck cards in the overlay module. Print ribbon cartridge The print ribbon cartridge holds the print ribbon.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM 1-9 Overview Back of the printer Figure 1-5 shows the back of the printer: ECP parallel port USB port (for future use) Contactless smart card serial port Contact smart card serial port Power button Power receptacle Figure 1-5: The back of the printer Find the following on the back of the printer: ECP parallel port Use the ECP parallel port to connect the printer's interface cable to the PC.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM 1-10 Overview How options are identified in this manual This manual describes all of the features of the Magna Class printer, including all the options. Because many printers do not have all options, the following method is used to help you identify information that applies to an option.
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM 1-11 Overview • Have an enabled ECP parallel port • Have at least 64 MB of memory (RAM) • Have a CD-ROM drive to install the printer driver • Have 50 MB or more of hard disk space available to store the printer driver and provide working space for preparing card data • Have one of the following operating systems: – Windows 98 – Windows NT 4.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM Getting started 2 This section describes how to install the Datacard® Magna™ Class photo ID printer.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM 2-2 Getting started • Do not use the Magna Class printer for purposes other than its intended use. • When cleaning around the Magna Class printer, prevent debris from entering the printer. • Place the Magna Class printer in a clean office environment, protected from any type of construction. • Store all supplies (ribbons, cards, etc.) in the original packaging until loaded in the cartridges. Keep the original packaging closed.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM 2-3 Getting started i The surface holding the printer might also need to bear the weight of other equipment such as a PC and camera. The dimensions are: • Width of 26.75 inches (67.9 cm) for M and M2 models • Width of 34.75 inches (88.3 cm) for ML and M2L models • Depth of 10.25 inches (26.1 cm) • Height of 13.25 inches (33.7 cm) 10.5 in (26.7 cm) 10.25 in (26.1 cm) 13.25 in (33.7 cm) 2 in (5.1 cm) 3 in (7.5 cm) 6 in (15.3 cm) 26.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM 2-4 Getting started 10.5 in (26.7 cm) 10.25 in (26.1 cm) 13.25 in (33.7 cm) 2 in (5.1 cm) 3 in (7.5 cm) 34.75 in (88.3 cm) 6 in (15.3 cm) Figure 2-2: Magna Class ML and M2L models dimensions and clearance The clearance required is: • 3 inches (7.5 cm) in back of the printer, for an overall depth of 13.25 inches (31.1cm) • 6 inches (15.3 cm) on the left end of the printer and 2 inches (5.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM 2-5 Getting started If you store the Magna Class printer, provide an environment with the following conditions: • Storage relative humidity: 20% to 80% non-condensing • Storage temperature range: 0° F to 100° F (-17.8° C to 37.8° C) Unpacking the printer Follow these steps to unpack the printer. Be sure to select a location that meets the site requriements for the Magna Class printer. See “Selecting the site” on page 2-2 for more information.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM 2-6 Getting started 2 4 1 1 3 Figure 2-3: Unpack the printer 4 Remove the accessories box (step 2 in Figure 2-3). 5 Open the top of the packing material (step 3 in Figure 2-3). The printer weighs 36 to 45 pounds (16.4 to 19.5 kilograms). Use proper lifting techniques. Make sure you have enough people to lift the printer comfortably. 6 Lift the printer from the carton (step 4 in Figure 2-3) and place it on a counter or other solid surface.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM 2-7 Getting started – User’s Guide – Printer driver – Supplies kit if one was ordered with this printer Figure 2-4: Place the card output stacker on the printer 9 Place the card output stacker on the right end of the printer (Figure 2-4). The card output stacker hooks into the printer. 10 Make sure the card cartridge is securely seated in the printer. If needed, move it gently to seat it. 11 Remove the printhead packing tape.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM 2-8 Getting started 2 1 Figure 2-5: Move the top cover support down b Lift an edge of the packing tape and pull it off the swing arm and chassis (Figure 2-6). Discard the tape.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM 2-9 Getting started Who to call for assistance If you work with a Datacard-authorized distributor or value-added reseller, contact your reseller for assistance. A value-added reseller provides the Magna Class printer as part of an overall system. If any contents of the box are missing, contact your distributor or reseller. If you purchased your printer directly from Datacard, contact Datacard.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM 2-10 Getting started 3 2 1 1 2 3 4 5 Figure 2-7: Connect the printer cables 2 If your printer has a smart card module, the ports to use correspond to the module installed: – The lower port (step 3 in Figure 2-7) is for a contact smart card module or a contact station. – The upper port (step 2 in Figure 2-7) is for a contactless module. – Both ports are installed for a module containing both contactless port).
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM 2-11 Getting started 3 Attach the power cord to the power receptacle on the back of the printer (step 4 in Figure 2-7). 4 Plug the other end of the power cord into a single phase, 3-wire grounded receptacle with 90-130V AC or 195-254V AC at 50 or 60 Hz (step 5 in Figure 2-7). i The printer power supply automatically adjusts to the voltage of the input power.
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM 2-12 Getting started 2 1 Figure 2-8: Remove the card cartridge 2 Fan cards (see Figure 2-9). Do not touch the surface of the cards. 74030c9 Figure 2-9: Fan cards 3 Place up to 100 blank cards into the card cartridge. Do not touch the surface of the cards. For magnetic stripe cards, the magnetic stripe faces down and is positioned toward the front of the printer (see Figure 2-10).
MagnaUserGuide.book Page 13 Friday, May 5, 2000 1:09 PM 2-13 Getting started Magnetic Stripes Figure 2-10: Load cards into the card cartridge 4 Replace the card cartridge into the card cartridge cavity. Push the bottom of the card cartridge toward the printer until it clicks into place (see Figure 2-11.).
MagnaUserGuide.book Page 14 Friday, May 5, 2000 1:09 PM 2-14 Getting started Loading the print ribbon The printer uses print ribbon with color panels, continuous color, or color and topcoat. To order new ribbon, contact your service provider. See “Supplies and cards” on page B-1 for ordering information. Remove the print ribbon cartridge 1 Lift the top cover, and then move the support down so it rests on the internal frame, as shown in Figure 2-12.
MagnaUserGuide.book Page 15 Friday, May 5, 2000 1:09 PM 2-15 Getting started 3 Grasp the ribbon cartridge handle, and lift up to remove the ribbon cartridge (see Figure 2-14). Ribbon take-up Ribbon supply Figure 2-14: Remove the print ribbon cartridge ♦ Load the print ribbon 1 If used print ribbon is in the printer, remove the used ribbon and used ribbon spool from the ribbon cartridge shafts. i The print ribbon has a negative image of the information printed on the card.
MagnaUserGuide.book Page 16 Friday, May 5, 2000 1:09 PM 2-16 Getting started Ribbon supply Ribbon take-up Figure 2-15: Load new print ribbon on the ribbon cartridge ♦ Replace the print ribbon cartridge 1 Place the ribbon cartridge onto the ribbon cartridge supports, and press down until it clicks into place (see Figure 2-16). Print ribbon supply Ribbon take-up Figure 2-16: Replace the print ribbon cartridge 2 Close the swing arm, pressing it down until the push latch clicks into place.
MagnaUserGuide.book Page 17 Friday, May 5, 2000 1:09 PM 2-17 Getting started i Set the print ribbon type or select autodetect. See “Working with printer settings and data” on page 3-1 for steps to follow. ♦ Loading the overlay material If the optional overlay module is installed, the printer uses overlay material. To order more overlay material, contact your service provider. See “Supplies and cards” on page B-1 for ordering information.
MagnaUserGuide.book Page 18 Friday, May 5, 2000 1:09 PM 2-18 Getting started 1 2 3 Figure 2-17: Remove the overlay cartridge 3 Pull out on the cartridge lock to release the overlay cartridge (step 2 in Figure 2-17). 4 Pull the overlay cartridge out until the cartridge is out of the printer (step 3 in Figure 2-17). ♦ Loading overlay in the cartridge After removing the overlay cartridge from the printer, remove the used overlay material and load new overlay material.
MagnaUserGuide.book Page 19 Friday, May 5, 2000 1:09 PM 2-19 Getting started 4 Remove the empty spool from the supply spool holder and press the spool into place on the take-up spool holder of the cartridge (step 1 in Figure 2-18). Make sure the ribs inside the spool align with the grooves in the spool holder. 5 Press on the spool and turn the spool slightly (if needed) until the spool fully covers the spool holder ribs. 6 Unwrap the new overlay supply material.
MagnaUserGuide.book Page 20 Friday, May 5, 2000 1:09 PM 2-20 Getting started 12 Pick up the overlay cartridge and turn it over. Turn the overlay take-up knob clockwise material. to remove any slack in the supply The overlay cartridge is ready to be replaced in the printer. ♦ Replacing the overlay cartridge When replacing the overlay cartridge, begin with the top cover open. Replace the overlay cartridge E Make sure the supply tracker is raised and out of the way. See Figure 2-17.
MagnaUserGuide.book Page 21 Friday, May 5, 2000 1:09 PM 2-21 Getting started 3 Push the overlay cartridge into the printer (step 1 in Figure 2-19). Make sure the supply material passes between the heated roller and the platen roller. Turn the supply knobs if needed to take up slack so the material does not wrinkle as the cartridge is pushed in place. 4 Hold the back of the printer and push firmly on the overlay cartridge to seat it in the printer.
MagnaUserGuide.book Page 22 Friday, May 5, 2000 1:09 PM 2-22 Getting started Set the debower Do not use the debower in the On position with proximity cards or smart cards. E 1 Make sure power to the printer is off. Lift the top cover, and then move the support down so it rests on the internal frame, as shown in Figure 2-12. The overlay module is HOT to the touch and remains HOT for up to 30 minutes after the printer is powered off.
MagnaUserGuide.book Page 23 Friday, May 5, 2000 1:09 PM 2-23 Getting started Off On Figure 2-20: Lift the handle, move the debower, and lower it 3 E To close the cover, lift the top slightly. Move the support up so it is parallel with the hinges, as shown in Figure 2-12. E If you are setting up the printer, check the bow on the test card when you make it.
MagnaUserGuide.book Page 24 Friday, May 5, 2000 1:09 PM 2-24 Getting started Power on the printer 1 Make sure cards and all other supplies are loaded. See other sections of this chapter for more information. 2 Remove any printed or rejected cards from the output tray. See “Removing cards” on page 3-13 for more information. 3 Make sure the power cord and interface cable are connected. If needed, see “Connecting the printer” on page 2-9 for more information.
MagnaUserGuide.book Page 25 Friday, May 5, 2000 1:09 PM 2-25 Getting started is shorter. The overlay module makes a series of beeps while it is warming up. 5 Press the PC Power button to turn on the power to the PC. Turn on power to any other equipment needed. Ei The PC can be powered on before the printer; however, you should wait a few minutes for the PC to obtain information from the printer. The PC power can also remain on if the printer is powered off.
MagnaUserGuide.book Page 26 Friday, May 5, 2000 1:09 PM 2-26 Getting started Install the printer driver Ei For the latest information about installing the printer driver, see the MagnaReleaseNotesNT.rtf or MagnaReleaseNotes98.rtf file in the folder for the driver. Be sure to select the folder for the operating system you use. 1 Make sure the printer is connected to the PC. 2 Press the Power button on the printer to power on the printer.
MagnaUserGuide.book Page 27 Friday, May 5, 2000 1:09 PM 2-27 Getting started E The installation program automatically detects the operating system on your PC and selects the driver for that operating system. 7 Use the default name for the printer or enter a name of your choice. 8 The installation program displays a question asking whether you would like to view the Release Notes. Click Yes to open the Release Notes in WordPad and view more information about this driver.
MagnaUserGuide.book Page 28 Friday, May 5, 2000 1:09 PM 2-28 Getting started – Select the print ribbon type before printing a test card. – If you use a print ribbon with a topcoat (T) panel, select the topcoat pattern for the front of the card, back of the card, or both. – If the printer has an overlay module, select whether to apply the material to the front of the card, the back of the card, or both. A duplex module is required to apply overlay to the back of the card or to both sides of the card.
MagnaUserGuide.book Page 29 Friday, May 5, 2000 1:09 PM 2-29 Getting started Making and evaluating test cards You can make two types of test cards. • Printer test cards verify the function of the printer. You print them using controls on the printer. The appearance of the card is determined by the printer and the modules installed in it. • The Windows test page, which you can print on a card, verifies that the PC and printer work together.
MagnaUserGuide.book Page 30 Friday, May 5, 2000 1:09 PM 2-30 Getting started Allow 30 to 60 seconds for the printer to begin printing the test card. The status light will flash green while the Magna Class printer is processing the data. 2 1 Figure 2-23: Press the Power button (2) while pressing and holding the Ready button (1) Ei After model ML and M2L printers are powered on, the overlay module requires about 10 minutes to heat up from room temperature before printing a card.
MagnaUserGuide.book Page 31 Friday, May 5, 2000 1:09 PM 2-31 Getting started Printer test card The printer test card is designed to perform most of the functions available in the printer. icivtc Figure 2-24: Printer test card Check the following: • The test card has the pattern shown on the front of the card. The back of the card is unprinted.
MagnaUserGuide.book Page 32 Friday, May 5, 2000 1:09 PM 2-32 Getting started • The tracks available depend on the type of module installed. • If an overlay station is installed in the printer and enabled, overlay is applied to the front of the card. If you are not satisfied with the appearance of the test card, see “Troubleshooting” on page 6-1 to identify the problem and possible solutions. Follow these steps to print a Windows test page on both the Windows NT 4.0 and Windows 98 operating systems.
MagnaUserGuide.book Page 33 Friday, May 5, 2000 1:09 PM 2-33 Getting started :LQGRZV 9 8 Microsoft &RQJUDWXODW ,I \RX FDQ UHDG WKLV LQIRUPDWLRQ \RX KDYH win98tp Figure 2-25: Windows test page, portrait orientation Win NT Print :LQGRZV N T Microsoft winNTtp Figure 2-26: Windows test page, landscape orientation The Windows test page is generated by Microsoft Windows. The small size of the card, compared to printer paper, means that some of the text is not printed on the card.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM Using the printer 3 This chapter provides information to help you run the Magna Class printer effectively and efficiently. It describes: 3 • How to work with printer settings and data • How to make cards • How to remove completed cards and rejected cards • How to respond to messages • How to shut down the system Working with printer settings and data E At installation, the Magna Class printer driver uses default settings for the printer.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM 3-2 Using the printer The Default Document Properties dialog box also provides access to the About dialog box, which shows the printer driver version. Settings that control the non-printing operation of the printer are in the Properties window for the printer.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM 3-3 Using the printer Figure 3-1: Magna Class Properties dialog box, Windows NT 5 Select the tab that contains the information you want to view or change. 6 If you make changes, click OK to save the settings and close the dialog box. If you do not want to make changes, click Cancel to close the Properties dialog box. 7 If you change the port, reboot the PC and power cycle the printer.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM 3-4 Using the printer 2 From the Windows NT Start menu, select Settings and then Printers. The Printers window appears. 3 Click once on the Magna Class printer driver icon. 4 Select File from the Printers menu bar, and then select Document Defaults. The Magna Class Default Document Properties dialog box appears.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM 3-5 Using the printer E 6 To view help for settings, click on the What's This help button and then click any setting in the Printer Features list. A list of settings is displayed. Select the setting for which you want help. If you make changes, or if this is the first time you have viewed the Document Default Properties dialog box, click OK to save the settings and close the dialog box.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM 3-6 Using the printer Figure 3-3: Magna Class Properties dialog box, Windows 98 5 Select the tab with the information to view or change. E Select the Print on Both Sides setting before selecting the Print Ribbon Type and Topcoat Pattern. E 6 To view help for settings, click on the What's This help button . If you make changes or if you have just installed the printer driver, click Apply to save the settings. Click OK to close the dialog box.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM 3-7 Using the printer Using the Status Monitor The Status Monitor tracks communication between the Magna Class printer and its printer driver. The Status Monitor icon shows the state of communication between them, listed in Table 3-4. Table 3-4: Status Monitor icons Icon Description Indicates This Status Monitor icon is white. The Status Monitor is active and communicating with the printer. This Status Monitor icon is gray.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM 3-8 Using the printer Use the Help button on the Status dialog box for more information about each window. Opening and using the Status dialog box You can use the Status dialog box to do the following: • View Status Monitor information • Exit the Status Monitor • Start or quit diagnostics • Start or quit advanced setup Open the Status dialog box • Double-click on the Magna Class Status Monitor icon. The Status dialog box appears.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM 3-9 Using the printer Figure 3-5: Status dialog box Viewing Status Monitor information The Status dialog box displays the following status information: • The top line displays the current state of the Status Monitor or printer. • The second line displays any messages. • The third line displays the current parallel port mode. • The lower half of the dialog box shows the driver version number.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM 3-10 Using the printer To exit or stop the Status Monitor, double-click on the Status Monitor icon and select Exit. You should exit the Status Monitor when you receive instructions to do so. E You cannot exit the Status Monitor while printing a card. Starting or quitting diagnostics The Start Diagnostics button on the Status dialog box changes the Magna Class printer driver from printing mode to diagnostics mode.
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM 3-11 Using the printer Making cards This section describes several ways to make cards using the Magna Class printer. • Usually, cards are sent from a card creation application, which captures, organizes, and formats the information on the card. A card creation application is specially designed software that handles the types of information used on cards. See “Use a card creation application” for the steps to follow.
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM 3-12 Using the printer – Enable two-sided printing if you plan to print the front and back of the card.The printer must have a duplex module to print on both sides of the card. – Set the margins for the area to print on the card. A setting of Edge-to-Edge is the same as a margin of 0. – Set the magnetic stripe format and coercivity if you plan to encode magnetic stripe data.
MagnaUserGuide.book Page 13 Friday, May 5, 2000 1:09 PM 3-13 Using the printer The text for one magnetic stripe track must be on one line. The text must use the default type size of 3.5 or 4 points to keep characters on the same line. To view the characters, zoom in on the text. Also, follow these guidelines: 8 – Do not use typographic features, such as letter spacing, on magnetic stripe text. – The paragraph style must be Normal.
MagnaUserGuide.book Page 14 Friday, May 5, 2000 1:09 PM 3-14 Using the printer Figure 3-6: Remove cards 2 Dispose of partly processed cards according to your policies for handling the confidential data that might be on the cards. ♦ Responding to messages The Magna Class printer provides information to the printer driver about the status of cards being processed. If the printer is not able to process and print a card, the printer driver displays a message on the PC in response to this situation.
MagnaUserGuide.book Page 15 Friday, May 5, 2000 1:09 PM 3-15 Using the printer If a message appears repeatedly and you cannot reliably correct the situation, service might be required. Service is required if an error such as the following occurs. Figure 3-8: Service-required message If the Magna Class printer driver displays a message that begins with “Service required,” contact your service representative for assistance.
MagnaUserGuide.book Page 16 Friday, May 5, 2000 1:09 PM 3-16 Using the printer Most parts of the printer designed to be used by the operator are colored green. These parts include knobs for clearing jams and handles of supply cartridges. 3 After fixing the problem, close the cover of the printer. 4 Depending on the situation, the message box might be removed automatically or you might need to respond. Cards still in the printer might be ejected.
MagnaUserGuide.book Page 17 Friday, May 5, 2000 1:09 PM 3-17 Using the printer Figure 3-9: Press the power button to power off the printer 3 Follow your policy to secure unprinted card stock, supplies, and printed cards. 4 Close PC applications and power off other equipment (including the PC) following the procedure established.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM Maintaining the printer 4 This chapter provides information to help you maintain the Magna™ Class printer for optimal performance.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM 4-2 Maintaining the printer 2 Peel the protective paper packing from both sides of the printer cleaning card. Figure 4-1: Printer cleaning card 3 Insert the printer cleaning card near the bottom of the card cartridge cavity (see Figure 4-2). Figure 4-2: Insert the printer cleaning card 4 Start a cleaning cycle by doing one of the following: – Click the OK button when the printer driver displays the “printer requires cleaning” message.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM 4-3 Maintaining the printer The printer module is cleaned and the printer is ready to resume normal operation. ♦ Using the duplex/overlay cleaning card If the model of your printer is M2, ML or M2L, use the duplex/overlay cleaning card to maintain card quality and reduce the likelihood of jammed cards in the duplex and/or overlay modules.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM 4-4 Maintaining the printer Figure 4-4: Insert the duplex/overlay cleaning card 4 Open the Status dialog box by double-clicking the icon. 5 Click the Duplex/Overlay button in the Clean area. i The name of the button changes to match the options installed in the printer. For example, if the printer has a duplex module but not an overlay module, the button is the Duplex button.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM 4-5 Maintaining the printer Using the magnetic stripe cleaning card The printer’s magnetic stripe module should be cleaned when the printer has displayed several magnetic stripe errors that list running the magnetic stripe cleaning card as a solution. ! Do not use the magnetic stripe cleaning card more than once every 2000 cards or excessive wear can result.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM 4-6 Maintaining the printer The printer automatically runs the magnetic stripe cleaning process and ejects the card in the output stacker when it is complete. 4 Remove the used magnetic stripe cleaning card. ♦ Cleaning the printhead The printhead can have contamination stuck to it. You might notice it as unprinted lines on printed cards.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM 4-7 Maintaining the printer Figure 4-6: Clean the printing surface of the printhead 5 Close the swing arm, pressing it down until the push latch clicks into place. 6 Connect the power cable to the power source and power on the printer. 7 Print a card to verify the quality of printing. You can print a Windows test page or a card using your card creation application. If card quality is still inadequate, see “Troubleshooting” on page 6-1.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM 4-8 Maintaining the printer Clean the supply tracker 1 Power off the printer. 2 Prepare a printer cleaning card. – If you just used a printer cleaning card in the printer, you can use that card to complete this procedure. – If you have not run a printer cleaning card, remove the protective paper from one side of the card.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM 4-9 Maintaining the printer E Replace the overlay cartridge if it was removed. See “Replacing the overlay cartridge” on page 2-20 for steps to follow. 5 Lower the supply tracker. 6 Dispose of the used cleaning card. ♦ Cleaning the overlay heated roller At times, the heated roller in the optional overlay module can have deposits that affect card appearance. Clean the heated roller to remove deposits and improve card appearance.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM 4-10 Maintaining the printer b Use the cleaning stick to move the heated roller counterclockwise and make another area available for cleaning (step 2 in Figure 4-9). E If the heated roller does not move, clean the visible area and continue with step 5. c Repeat steps a and b to clean the entire area of the heated roller. 1 2 Figure 4-9: Clean the heated roller 5 Replace the overlay cartridge. See “Replacing the overlay cartridge” on page 2-20.
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM 4-11 Maintaining the printer Replacing the printhead cartridge The Magna Class printer uses an operator-replaceable printhead cartridge. For more information about printhead cartridges, see “Supplies and cards” on page B-1. Remove the printhead cartridge ! Do not touch the printing edge of the printhead cartridge. If you do, clean it using the cleaning pen, as described earlier in this chapter. 9 Power off the printer.
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM 4-12 Maintaining the printer 14 Lift the printhead cartridge up and off the swing arm (step 2 in Figure 4-10). 15 Push the locking tabs to the side. Remove the printhead cable from the printhead cartridge (see Figure 4-11). Figure 4-11: Remove or replace the printhead cable ♦ Replace the printhead cartridge 1 Push the printhead cable into the new printhead cartridge (see Figure 4-11). Make sure the locking tabs are in place.
MagnaUserGuide.book Page 13 Friday, May 5, 2000 1:09 PM 4-13 Maintaining the printer 2 Figure 4-12: Replace the printhead cartridge 5 Clean the printhead. Move the cleaning pen up and down along the length of the printhead edge. Be sure to completely clean the rounded edge of the printhead. 6 Close the swing arm, pressing it down until the push latch clicks into place. 7 Gently pull the excess printhead cartridge cable out of the top of the swing arm. 8 Remove the ESD strap.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM Advanced Information 5 This chapter describes advanced tasks you might perform using the printer driver. To perform the procedures in this chapter, you should know how to use the printer to print cards and be comfortable using the Windows NT or Windows 98 operating system.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM 5-2 Advanced Information Windows 98 • Windows 98 Second Edition (SE) is recommended. • The printer driver for Windows 98 can be installed on a PC with the Windows 95 operating system: however, unexpected results might occur. If you use Windows 95, follow procedures in this guide for Windows 98. The Magna Class printer driver cannot be used on a PC that also has an Express Class, Select Class, or ImageCard IV printer installed on it.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM 5-3 Advanced Information 4 When the confirmation prompt appears, select Yes or OK to delete the printer driver. 5 Close the Printers window and close all applications. 6 When the Restart Windows prompt appears, select Yes. 7 Restart Windows. For Windows NT, make sure you have permission to boot the PC and then login as the Administrator. ♦ Reinstall the printer driver E If the PC operating system is Windows NT 4.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM 5-4 Advanced Information – • Make sure the downloaded driver is in a folder where you can extract it. • In Windows Explorer, double-click the downloaded file. • The extract program creates a folder in the current location and extracts the files. If the driver is on diskette, do the following: • Insert the diskette in the drive. • Select Run from the Start menu. • Type A:\SETUP.EXE and click Ok to start the setup program.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM 5-5 Advanced Information E If you use a different printer name than in the previous installation, you will need to select the printer again in any applications that used the printer. 8 The installation program displays a question asking whether you would like to view the Release Notes. Click Yes to open the Release Notes in WordPad and view more information about this driver. 9 Close the Release Notes when you have viewed the information.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM 5-6 Advanced Information and data for Windows NT” on page 3-1. For Windows 98, see “Settings and data for Windows 98” on page 3-5. – Select whether to print on two sides (duplex printing). A duplex module is required to print on two sides. – Select the print ribbon type before printing a test card. – If you use a print ribbon with a topcoat (T) panel, select the topcoat pattern for the front of the card, the back of the card, or both.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM 5-7 Advanced Information Network printing This section describes how you can print to a Magna Class printer over a network using Microsoft File and Printer Sharing. The Magna Class printer drivers provide support for local printer sharing. When a printer is locally shared, the printer is attached to one PC (host) on a network. Users at other PCs on the network (clients) can print to the shared printer over the network.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM 5-8 Advanced Information • For Windows NT, you must set up user permission to the client PC and user permission to the host PC. See administrator information for Windows NT for more information. Printer and PC setup This section shows the components you need to use the Magna Class printer with local printer sharing.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM 5-9 Advanced Information 2 Enable printer sharing. See Windows help for more information. 3 For Windows NT, set up an account for each user at the host PC. 4 For Windows NT, grant users' permission to the printer from the host PC, including: – Client PC users who have Print permission to the printer. – Host PC users who also have Full Control permission to the printer. – Host PC users who have No Access permission to the printer.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM 5-10 Advanced Information password and click OK to log on to the host PC. Keep the window open during printer driver installation. 5 In the Printers window, double-click the Add Printers icon. 6 In the Add Printers wizard, select the following choices: a Select "Network printer server" and not "My Computer." b In the Connect to Printer window, wait while network printers appear in the Shared Printers list.
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM 5-11 Advanced Information Figure 5-3: Host PC for printer sharing i For Windows NT, the user must be logged in as a user with Full Control permission. • Manage all jobs in the print queue. You can use Print Manager to view all jobs in the print queue and to pause or delete any jobs in the print queue, no matter who submitted the job. See Windows help for information on using Print Manager. • See and respond to messages.
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM 5-12 Advanced Information • View printer status. The host PC runs the Status Monitor. You can open the Status Monitor and view printer status. See “Using the Status Monitor” on page 3-7 for details. • Use diagnostics and advanced setup.
MagnaUserGuide.book Page 13 Friday, May 5, 2000 1:09 PM 5-13 Advanced Information • For Windows 98, set card design values. Select the same Ribbon type as the Host PC. For other settings, such as Magnetic stripe encoding format, Print on two sides, and Apply option station material, the printer must support the setting you select but the setting can be different from the Host PC setting. • For Windows NT, change card design settings, including settings such as landscape or portrait orientation.
MagnaUserGuide.book Page 14 Friday, May 5, 2000 1:09 PM 5-14 Advanced Information If “Always Autodetect” is selected in the Windows 98 Properties dialog box, decide whether to power the printer off and on to detect the new ribbon type or to change from autodetect to selecting a ribbon type. • If you use a YMCK or YMCKT ribbon and you want to use a panel set for each side of the card, you can power cycle the printer and keep the “Always Autodetect” setting.
MagnaUserGuide.book Page 15 Friday, May 5, 2000 1:09 PM 5-15 Advanced Information Two-step printing process If you use a two-step printing process, you should plan to print at least one step of the process as a batch. For example, if you print a onecolor logo before you personalize cards, print enough cards with the logo to last (you might print enough for one day’s personalization or one week’s personalization). (In the following process, you would begin with step 3.
MagnaUserGuide.book Page 16 Friday, May 5, 2000 1:09 PM 5-16 Advanced Information 8 Use a card design for the scratch-off material that has a black static bitmap over the areas where you want the scratch-off material to be applied. 9 Print one or more sample cards. Verify that the scratch off material is in the correct location. 10 Print personalized cards to apply scratch-off ribbon.
MagnaUserGuide.book Page 17 Friday, May 5, 2000 1:09 PM 5-17 Advanced Information 3 Use the Printhead tab to change K intensity values. Record the current K value and ribbon type. 4 Change the K intensity value, using the following guidelines: 5 – For scratch-off ribbon, the recommended intensity range is 10000 to 12000. Begin by setting the lower value (10000). Increase the value by 500 until the scratch-off material covers the intended area so that you cannot see through the scratch-off material.
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MagnaUserGuide.book Page 19 Friday, May 5, 2000 1:09 PM 5-19 Advanced Information preheat value keeps the printhead closer to the temperature needed to print a color, so it more readily prints pale shades. Too high a preheat value prints a color where the card image does not contain that color (such as an empty background). The preheat usually does not need to be changed from the recommended default values. The recommended default values are 18 for Black (K), 31 for YMC and Tonal, and 8 for Topcoat.
MagnaUserGuide.book Page 20 Friday, May 5, 2000 1:09 PM 5-20 Advanced Information E Use the Option Station tab of the Status Monitor to change overlay settings. E Diagnostics are designed to be used with the assistance of your service representative, who can guide you in making settings that will meet your specific needs. E Operational settings should be changed only by someone familiar with the operation of the printer and with Windows.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM Troubleshooting 6 This chapter explains how to troubleshoot the Magna Class printer and how to obtain service. It explains: 6 • What to do if you think the printer is not working • Problems you might see in the appearance of cards • How to obtain service • How to package the printer to return for service When you experience problems using the printer, follow the guidelines in this chapter.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM 6-2 Troubleshooting 1 Make a printer test card, following the steps in “Make a Printer test card” on page 2-29. If the printer does not make a test card, the printer is likely not working properly. 2 Print a Windows test page, following the steps in “Print the Windows test page” on page 2-32. If the Windows test page does not print as expected, the printer driver is likely not set or operating properly.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM 6-3 Troubleshooting Print station Table 6-1 and Table 6-2 describe problems that can originate in the print module. Table 6-1: Print quality problems What you see Possible causes Solutions One or more unprinted lines run the entire length of the card. The printhead might be dirty or damaged. Clean the printhead. See Chapter 4. Run a test card. See Chapter 2. If cleaning does not solve the problem, replace the printhead. See Chapter 4.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM 6-4 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions The leading or trailing edge of the printed card is not the expected color. Cards might be slipping in the card track. Use a printer cleaning card. See Chapter 4. Two cards might have been picked. Fan cards before inserting them in the card cartridge. The print ribbon might not be Datacardrecommended. Obtain and use Datacardrecommended print ribbon.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM 6-5 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions Printed card images (photos) are blurry The image capture system needs adjustment. See the information for the image capture system. Printed cards, including text, are blurry. The rollers may be dirty. Use the cleaning card. See Chapter 4. The cards may not meet specifications. Obtain and use a different supply of cards. See Appendix B.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM 6-6 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions Printed card images (photos) look faded. The image capture system needs adjustment. See the information for the image capture system. Printed cards, including text, look faded. Print ribbon may have been stored improperly or damaged. Change the print ribbon and then print a test card. See Chapter 2.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM 6-7 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions The printed card shows small unprinted spots. The card is scratched or the card surface is uneven. If the problem occurs frequently, obtain and use a different supply of cards. See Appendix B. The rollers might be dirty. Use a printer cleaning card. See Chapter 4. The printhead intensity setting is too high.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM 6-8 Troubleshooting Table 6-1: Print quality problems What you see Possible causes Solutions The card shows irregular lighter or darker spots. The print ribbon is wrinkling because the intensity setting is too high. Lower the printhead intensity setting for color printing. See Chapter 5.# The printhead is not aligned correctly. Contact your service representative.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM 6-9 Troubleshooting Table 6-2: Topcoat quality problems—print ribbon What you see The topcoat shows bands across the width of the card. The topcoat shows lines along the length of the card. A short edge of the topcoat does not stick to the card. # Possible causes Solutions The printhead intensity is too low. Increase the printhead intensity setting for topcoat. See Chapter 5.# The printhead is not aligned correctly.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM 6-10 Troubleshooting Table 6-2: Topcoat quality problems—print ribbon What you see The card shows irregular lighter or darker spots. # Possible causes Solutions The topcoat panel of print ribbon is wrinkling because the intensity setting is too high. Lower the printhead intensity setting for topcoat. See Chapter 5.# The printhead is not aligned correctly Contact your service representative.
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM 6-11 Troubleshooting Optional overlay station This section describes problems originating in the optional overlay module. Table 6-3: Overlay quality problems What you see Supply material sticks to leading edge of the card. Solutions Temperature is too high. Decrease temperature for the overlay module. See Chapter 5. # The overlay station needs fine tuning. Contact your service representative. Supply is loaded incorrectly.
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM 6-12 Troubleshooting Table 6-3: Overlay quality problems What you see Possible causes Overlay patch is off a long edge of the card. -DQH 'RH Supply material is not loaded correctly in the cartridge. Load the supply roll correctly. See Chapter 2. Supply material is wound loosely on supply roll, possibly because of hand winding. Remove used supply from the take-up spool. Run several test cards. See Chapter 2.
MagnaUserGuide.book Page 13 Friday, May 5, 2000 1:09 PM 6-13 Troubleshooting Table 6-3: Overlay quality problems What you see Possible causes Overlay patch is off the trailing edge of the card. There was slack in the supply material. Apply overlay on another card. If problem repeats, go to the next solution. The supply roll and machine settings do not match. Change supply rolls. If that fixes the problem, request new supply rolls. If it does not, adjust the supply advance. See Chapter 5.
MagnaUserGuide.book Page 14 Friday, May 5, 2000 1:09 PM 6-14 Troubleshooting Table 6-3: Overlay quality problems What you see Possible causes Overlay patch is wrinkled on the card. -DQH 'RH Solutions Supply roll is not pushed firmly onto supply spindle or take-up spool is not pushed firmly onto take-up spindle. Load the overlay supply again. See Chapter 2. The supply spindle needs adjustment. Contact your service representative. The inside of the printer is dirty.
MagnaUserGuide.book Page 15 Friday, May 5, 2000 1:09 PM 6-15 Troubleshooting Table 6-3: Overlay quality problems What you see Possible causes The surface of the card or overlay appears uneven. The temperature setting is too high. Change the temperature setting. See Chapter 5.# The heated roller is damaged. Turn off the power to the printer. Contact your service representative. The card stock is not compatible with the overlay material.
MagnaUserGuide.book Page 16 Friday, May 5, 2000 1:09 PM 6-16 Troubleshooting When to obtain service Perform the steps earlier in this chapter before obtaining service. Call for service if: • A troubleshooting process instructs you to call service • A troubleshooting process does not produce the expected result • You experience a problem repeatedly Packing the printer for shipping When service requests that you return the printer to a service center for repair, pack the printer for shipping.
MagnaUserGuide.book Page 17 Friday, May 5, 2000 1:09 PM 6-17 Troubleshooting 8 Remove the card output stacker from the printer and place it in the accessories box (step 1 in Figure 6-4 or Figure 6-5). 9 Place the foam shipping support in the printer carton. 10 Place the plastic bag around the printer and close it.
MagnaUserGuide.book Page 18 Friday, May 5, 2000 1:09 PM 6-18 Troubleshooting printer driver CD, the cleaning pen, the warranty, and the declaration of conformity in the accessories box. 14 Fold the top shipping support over the top of the printer (step 5 in Figure 6-4 or Figure 6-5). 2 1 4 6 3 6 5 Figure 6-5: Pack an ML or M2L printer for shipping i Service might ask you to ship cards or additional samples of your current supplies.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM A Safety and compliance This appendix presents: • • • Regulatory compliance information Safety information Trademark acknowledgments Regulatory compliance A Notice for USA (FCC notice) This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with this instruction manual, it may interfere with radio communications.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM A-2 interference, the user, at their own expense, will be required to take whatever measures are necessary to correct the problem. Notice to Users of Printers Equipped with Contactless Smart Card Coupler The contactless smart card coupler emits radio-frequency waves and must be used as installed and recommended by Datacard, the printer manufacturer. You may not modify the coupler or how it is used without the written permission of Datacard.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM A-3 Safe environment • • • • • • • Connect equipment to a grounded facility power source. Do not defeat or bypass the ground lead. Place the equipment on a stable surface (table) and ensure floors in work area are dry and non-slip. Insulated rubber floor mats are preferred. Know the location of equipment branch circuit interrupters or circuit breakers and how to turn them on and off in case of emergency.
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MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM B-4 i If you change the type of ribbon you use, be sure to make the appropriate changes to the Magna Class printer driver. See “Changing the type of print ribbon” on page 5-13. Overlay material Use Datacard's DuraGard™ overlay material in the Magna Class printer. The following describes the overlay materials you can use: Name Part number Description DuraGard 557171-001 Overlay supply 0.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM B-5 i Datacard recommends that overlay patches not be applied over magnetic stripes or signature panels. i Overlay can be applied to contactless (RF) smart cards. Supply roll storage Follow these guidelines when storing supply rolls: • The print ribbon and overlay supply rolls maintain their quality for about a year. For optimal card quality, purchase and store quantities that you can use up in less than a year.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM B-6 Card size Use CR-80 size cards with the following nominal dimensions: Length 3.37 inches 85.60 mm Width 2.125 inches 53.98 mm Thickness with smart card chip 0.020 to 0.030 inches 0.500 to 0.760 mm Thickness (all other cards) 0.020 to 0.050 inches 0.500 to 1.27 mm i Actual card thickness can vary by up to ten percent from the sizes listed. Smart card chips can be raised slightly from the printing surface.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM B-7 Pre-punched cards You can use prepunched cards with the Magna Class printer. Figure B-2 shows the distance from the edge for any punched areas (dimensions include any tolerance). The cards cannot have a punched area closer than 0.2 in (0.51 cm) from the left-hand edge (as loaded in the card cartridge) or closer than 0.45 in (1.14 cm) from the right edge (as loaded in the card cartridge.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM B-8 • The card surface must be smooth and even. Surface irregularities can cause loss of contact, resulting in printing voids. • The printing surface must be glossy. It cannot have a matte finish (see other sections in this appendix for more information). Card handling These guidelines apply to unprinted cards. Any debris or particles on an unprinted card’s surface can reduce print quality and damage the printhead.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM B-9 Cleaning supplies The Magna Class printer uses the following cleaning supplies. • Cleaning cards • Printhead cleaning pen • Overlay roller cleaning stick Printer cleaning card Use a printer cleaning card to remove particles left by printing supplies inside the Magna Class printer. Use a printer cleaning card after every 5 to 100 cards. You can set this interval. See “Working with printer settings and data” on page 3-1.
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM B-10 Magnetic stripe cleaning card Use the magnetic stripe cleaning card if the printer has a magnetic stripe module. The card is part number 590408-002. Figure B-5: Magnetic stripe cleaning card Printhead cleaning pen To maintain print quality and prolong the life of the printhead, use a cleaning pen. The cleaning pen is part number 557492-001. Each pen can be used eight times.
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM B-11 Printer components The Magna Class printer has a replaceable printhead. In addition, you can order additional or replacement parts for the printer. This section describes the printer parts you can order. Printhead cartridge The Magna Class printer has a replaceable printhead. The printhead is subject to wear and has a direct impact on print quality. Select the printhead to order based on the printer series.
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM B-12 Interface cable The Magna Class printer uses an interface cable (part number 806797-001) to connect the port on the printer to the ECP parallel port on the PC. i The interface cable must be a shielded, Type C, IEEE 1284 parallel port cable, up to 2 meters long, maximum. 740 30c 6 Figure 6-6: Interface cable Power cord The Magna Class printer uses one of the following power cords: • U.S.
MagnaUserGuide.book Page 13 Friday, May 5, 2000 1:09 PM B-13 Smart card serial cable If the Magna Class printer has one or more smart card modules, it uses the smart card serial cable to connect the smart card port and the PC. The smart card serial cable is part number 805815-001. i The smart card serial cable must be a shielded DB9 serial cable, up to 3 meters long maximum. iciv176u Figure B-7: Smart card serial cable Print ribbon cartridge The print ribbon cartridge is part number 555545-998.
MagnaUserGuide.book Page 14 Friday, May 5, 2000 1:09 PM B-14 Card cartridge The card cartridge is part number 555540-003. Figure B-9: Card cartridge Card output stacker The card output stacker part number is 548064-001.
MagnaUserGuide.book Page 15 Friday, May 5, 2000 1:09 PM B-15 Overlay cartridge The overlay cartridge part number is 547472-003. Figure 6-8: Overlay cartridge Fuse The fuse, located in the power receptacle, is part number 804960017. 3 2 1 Figure B-11: Power receptacle fuse i The power receptacle fuse is a 2.5 amp., slow blow fuse.
MagnaUserGuide.book Page 16 Friday, May 5, 2000 1:09 PM B-16 Related publications This section describes publications for the Magna Class printer. • User's Guide for Magna Class Printer, Part Number 539043-001 This manual provides comprehensive information about using the printer and driver, how to care for the printer, and how to fix problems.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM C PC settings This appendix provides information about the PC on which the Magna Class printer driver is installed.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM C-2 i If the PC has more than one parallel port, make sure you check the setting for the parallel port to which the printer is attached (LPT1 or LPT2). i An ECP port is required for the printer to operate at its maximum processing speed. The printer will operate in compatible or IBM AT mode; however, the printer might not operate as fast. 5 Save the setting and exit Setup, following the instructions in the setup screen.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM C-3 • The Conflicting device list should show No conflicts. • If you are using a DMA channel for the second printer, the Resources settings list should show Direct Memory Access and its channel setting. Figure C-1: Printer Port (LPT) Properties dialog box If the Resources tab shows conflicts, select another configuration or change the settings for the port, following port instructions.
MagnaUserGuide.book Page 4 Friday, May 5, 2000 1:09 PM C-4 PC settings for Windows NT 4.0 This section describes the following settings for PCs running Windows NT 4.0. • Setting port values • Setting printer permissions • Setting serial port values Setting port values Port values include the port to which the printer is assigned, the communication mode for the port, and printer spooling. Set port values for Windows NT 4.
MagnaUserGuide.book Page 5 Friday, May 5, 2000 1:09 PM C-5 Setting printer permissions If the PC to which the printer is attached has other users, set permissions that: • Allow users to use all features of the printer and driver, including messages. (Messages inform users when they need to change the ribbon, load cards, and fix problems.) • Prevent any access to the printer by unauthorized users. Set printer permissions 1 From the Windows NT taskbar select Start, then Settings, and then Printers.
MagnaUserGuide.book Page 6 Friday, May 5, 2000 1:09 PM C-6 10 Select OK to save the change and close the Add Users and Groups window. 11 Repeat steps 6 through 10 to add other users or groups. 12 Select OK to save the changes and close the Printer Permissions window. 13 Select OK to close the Properties dialog box. ♦ Setting a smart card serial port—Windows NT If you use a smart card application, you connect the PC to the serial port on the Magna Class printer.
MagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM C-7 4 Select the Settings button to display the port settings. i If the PC has more than one serial port, make sure you view the settings for the serial port to which the printer is attached. Figure C-3: Settings dialog box 5 6 Select the following settings: Setting Value Baud rate 9600 Data bits 8 Parity None Stop bits 1 Flow control None When the settings are correct, click OK to save settings and close the dialog box.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM C-8 • Setting serial port values Setting port values Port values include the port to which the printer is assigned, the communication mode for the port, and printer spooling. Verify port assignment and settings 1 From the Windows taskbar select Start, then Settings, and then Printers. The Printers window appears. 2 Highlight the Magna Class printer driver icon by clicking on it once. 3 From the menu bar, select File and then Properties.
MagnaUserGuide.book Page 9 Friday, May 5, 2000 1:09 PM C-9 Verify communication mode 1 From the Windows taskbar select Start, then Settings, and then Control Panel. The Control Panel window appears. 2 Double-click the System icon. The System Properties dialog box appears. 3 Select the Device Manager tab. 4 Make sure View Devices by Type is selected. 5 Click the Plus sign + next to Ports (COM & LPT) to show the available ports. The list should include an entry such as "ECP Printer port (LPT1).
MagnaUserGuide.book Page 10 Friday, May 5, 2000 1:09 PM C-10 Set the serial port on Windows 98 1 From the Start menu, select Settings and then Control Panel. 2 From the control panel, select System. 3 On the system Properties dialog box, select the Device Manager tab. Figure C-4: Device Manager tab of System Properties dialog box 4 Click the Plus sign + next to Ports (COM & LPT) to display a list of ports. 5 From the Ports list, select the port, such as COM1 or COM2 (Figure C-4).
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM C-11 Figure C-5: Settings dialog box 7 Select the Port Settings tab. 8 Select the following settings: 9 Setting Value Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None When the settings are correct, click OK to save settings and close the dialog box.
MagnaUserGuide.book Page 1 Friday, May 5, 2000 1:09 PM Magnetic stripe encoding D This appendix describes the characters you can encode on a magnetic stripe in the Magna Class printer. It includes: • IATA, ABA, and TTS character sets • NTT character sets D This appendix also describes the specifications for each track. IATA, ABA, and TTS character sets The IAT encoding format selection for the Magna Class printer encodes IATA data on track 1, ABA data on track 2, and TTS data on track 3.
MagnaUserGuide.book Page 2 Friday, May 5, 2000 1:09 PM D-2 NTT character set The maximum field length for NTT (Nippon Telephone & Telegraph) format is 69 characters. NTT allows spaces, numeric characters, upper case alphabetic characters, lower case alphabetic characters, and special characters. From a PC running Japanese Windows NT 4.0 or Japanese Windows 98, NTT supports 55 Katakana characters. The special characters include: !"#$%&'()*+,-.
MagnaUserGuide.book Page 3 Friday, May 5, 2000 1:09 PM D-3 Each time you start using Japanese-language characters, or stop using them, the driver adds a hidden character. Each hidden character reduces, by one, the number of characters you can encode. Magnetic Stripe settings used by the Magna Class printer The following table presents technical details that apply to encoding magnetic stripe data.
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