Acknowledgements CandelaColor is a registered trademark of Pictographics International Corporation. Citrix is a registered trademark of Citrix Systems. Inc. The Common UNIX Printing System, CUPS, and the CUPS logo are the trademark property of Easy Software Products. Datacard is a registered trademark of DataCard Corporation in the United States and/or other countries.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Desktop Card Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 For More Information . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction This manual describes all the methods available for installing desktop card printers. It Desktop Card Printers Desktop card printers apply personalization to plastic cards. Personalization includes printing, encoding magnetic stripe data, and reading or programming smart cards. Some printers also have one or two laminators, which apply a protective layer to cards.
Introduction Operator: The green icon represents the Operator, who uses the printer to create cards and works at the direction of others in the organization. Administrator: The tan icon represents the Administrator, who has responsibility for the system within the organization. The Administrator supervises the Operator in most cases. Service Provider: The blue icon represents the Service Provider, who has training and experience to solve many problems and to perform advanced setup tasks.
Driver Co-existence on Windows This chapter provides information about installing more than one driver on a PC. It describes: • "Should you install?" • "Driver Support for Printers" • "Older and Newer Drivers" on the same PC Should you install? If a card printer is installed that uses a driver with a version of 7.7 or lower, remove the printer and driver before installing the current printer on the PC. Follow instructions provided with that driver to completely remove it.
Driver Co-existence on Windows Older and Newer Drivers Some drivers can be installed on the same PC along with other drivers. On Windows 2000, Windows XP, or Windows Server 2003, the following pairs can be installed on the same PC. • Driver 7.4 and Card Printer Driver 2.0 • Driver 7.5 and Card Printer Driver 2.1 • Driver 7.6 and Card Printer Driver 2.2 • Driver 7.7 and Card Printer Driver 2.3 If the printer is installed with a 7.x driver and you want to install a new printer that uses the 4.
Before You Install This section describes: • Installation requirements • Choosing your installation method • Preparing the printer for installation Installation Requirements PC Requirements Use a PC that meets or exceeds the following: • A 32-bit processor, running at 2 GHz or faster • Memory (RAM): — 1GB or more for Windows XP — 2GB or more for Windows Vista • At least 15GB free space on the hard drive • One of the following operating systems: — Windows Vista® with Service Pack 1 — Windows XP
Before You Install • An Ethernet cable to connect the printer to the network. An Ethernet cable is not supplied with the printer. • A PC that meets the requirements listed above, that is connected to and communicating with the network. • You can connect up to 20 directly networked printers to one PC. If you need to install more than 20 printers on one PC, contact your service provider for assistance.
Before You Install • Place the printer in an environment with temperatures ranging from 60° F to 95° F (15° C to 35° C). • Use a single phase, 3-wire, grounded receptacle. • Keep all dust, dirt, food, and liquids away from the printer. • Keep paper and foreign materials off the printer. • Place the printer on a sturdy, level surface. • Place the printer away from direct sunlight. • Do not place printer near heat ducts, fans, or other air vents.
Before You Install Choosing Your Installation Method Your installation method depends on how many users will print to the card printer, the operating system you will use to send card data, and other decisions in your environment. Will you print from a PC running a Windows operating system? If yes, continue with "Windows Installation Choices". Will you print from a PC running a Linux operating system? If yes, see "Open Platform Driver Installation".
Before You Install Will you connect the printer to the network using a print server? Printers with only a USB connection can be used over a network if the printer USB port is connected to a print server and the print server is connected to the network. To use a print server for networked printing, see "Network Installation Using a Print Server & Bidirectional Communication".
Before You Install Preparing the Printer This section describes: • "Installing Supplies and Powering on the Printer" • "Network Address Settings" Installing Supplies and Powering on the Printer This section provides the steps for installing supplies and powering on the printer. 1 Unpack the printer. 2 Install the continuous cleaning sleeve. 3 Load the print ribbon on the cartridge. — Place the full spool near the slotted disk. — Place the empty spool with the cap near the black gear.
Before You Install 5 Install the laminator supply material (if the printer has a laminator). 6 Load cards in the input hopper (if the printer has a hopper). Do not connect the printer and PC at this time. 7 Power on the PC or host computer. Make sure it is fully operational before connecting the printer. 8 For a printer connected using the built-in Ethernet port on the printer, connect the network cable to the printer and to the network now.
Before You Install 10 When the printer powers on, the status light presents a series of patterns. The location of the status light depends on the printer model: 11 The status light displays the following: — Amber when the printer is powered on. — A series of colors as it initializes. — The printer status light becomes steady green when the printer is ready. For printers connected using a USB cable between the printer and PC, continue with "Installation on Windows".
Before You Install 2 Begin when the LCD panel shows "Printer Ready" on Line 1 of the display. 3 Press the Enter key to enter the menu system. 4 Make sure "Status" appears on Line 2 and press the Enter key. 5 With "Status Menu" displayed on Line 1, press the Up or Down Arrow key to display "Network" on Line 2. 6 Press the Enter key. "Address Mode" appears on Line 2. 7 Press the Enter key to view the Address Mode. The options are DHCP or Static IP.
Before You Install 3 With "Configuration" displayed on Line 1, press the Up or Down Arrow key to display "DHCP/ Static IP" on Line 2. 4 Press the Enter key. The current Address Mode value is displayed on Line 2. 5 Press the Up or Down Arrow key to display DHCP. 6 Press the Enter key. 7 Apply/Restart" appears on Line 2. Press the Enter key to restart the printer. 8 Continue with "Retrieve DHCP Values".
Before You Install 6 Write down the IP Address. 7 Press the Enter key to return to the Network Status menu. "Subnet Mask" is displayed on Line 2. Press the Enter key to display the Subnet Mask. 8 Press the Enter key to return to the Network Status menu. "Gateway Addr" is displayed on Line 2. 9 Press the Enter key to display the Gateway Address. 10 Press the Enter key to return to the Network Status menu. Press the Up or Down Arrow key to display "Exit" on Line 2.
Before You Install 2 With "Configuration" displayed on Line 1, press the Up or Down Arrow key to display "IP Address" on Line 2. 3 Press the Enter key to choose IP Address. 4 The printer shows the current IP Address and a cursor appears under the first byte of the address. (The address byte shows three digits when it can be changed and the cursor appears under the right-most digit.) 5 Press the Up or Down Arrow key to change the numbers of the IP Address.
Installation on Windows This section provides information about installing the printer and driver on a PC running a Windows operating system. See "Windows Installation Choices" for installation choices. This section describes how to install the printer on a PC with a Windows® operating system. See the releasenotes.rtf file (delivered with the Card Printer Driver) for detailed information about supported Windows operating systems.
Installation on Windows Installing the Driver with Bidirectional Communication Installing from Downloaded Files The printer ships with a CD-ROM in the printer carton. In most cases, install the driver from the CD-ROM. In the following situations, install the driver from a downloaded file: • You do not have access to the CD-ROM. • You are using the Windows Vista operating system on the PC and the CD-ROM does not list Vista as a supported operating system.
Installation on Windows Installing the Downloaded Driver using a USB Connection 1 Prepare the printer for installation. See "Preparing the Printer" for the steps to follow. 2 Log on to the PC as a user with Administrator access (Windows® Vista®) or Administrator permissions (Windows XP). 3 Use Windows Explorer to locate the downloaded file. 4 Double-click on the downloaded file to start the card printer installation.
Installation on Windows 12 An icon for the printer appears on the right side of the toolbar. Double-click the icon to open the Printer Toolbox. 13 Click the Print Sample Card button to print a sample card from the driver.
Installation on Windows Installing the Downloaded Driver using a Network Connection 1 Prepare the printer for installation. See "Preparing the Printer" for the steps to follow. 2 Obtain the IP Address of the printer. See "Network Address Settings" for details. 3 Log on to the PC as a user with Administrator access (Windows Vista) or Administrator permissions (Windows XP). 4 Use Windows Explorer to locate the downloaded file.
Installation on Windows 11 The Properties dialog box opens at the end of installation. 12 Choose the Ports tab. 13 Click the name of the printer and then click the Configure Port button. 14 Click on the Enter Network Address box. 15 Enter the IP address in the Enter Network Address dialog box, and then click “Test.” 16 Wait for the “Successfully communicated . . . “ response. — If the “Unable to communicate . . . “ response is displayed, troubleshoot a communication problem.
Installation on Windows Local USB Installation Using Bidirectional Communication 1 Log on to the PC as a user with Administrator access (Vista) or with Administrator permissions (XP). 2 For Windows Vista, click “Continue” on the User Account Control dialog box if it appears. 3 Insert the driver CD in the PC's drive. The driver install window opens. 4 Click 'Install the Printer'. 5 For Windows Vista, click “Continue” on the User Account Control dialog box if it appears.
Installation on Windows 10 The PC displays a message. Click OK. 11 An icon for the printer appears on the right side of the toolbar. Double-click the icon to open the Printer Toolbox. 12 Click the “Print Sample Card” button to print a sample card from the driver. Printer installation is complete when the sample card prints successfully.
Installation on Windows Network Installation Using the Built-in Ethernet Port & Bidirectional Communication 1 Prepare the printer for installation. See "Preparing the Printer" for the steps to follow. 2 Obtain the IP Address of the printer. See "Network Address Settings" for details. 3 Log on to the PC as a user with Administrator access (Vista) or with Administrator permissions (XP). 4 Insert the driver CD in the PC's drive. The driver install window opens. 5 Click 'Install the Printer.
Installation on Windows 12 When the installation is finished, the Properties dialog box opens. 13 Choose the Ports tab. 14 Click the name of the printer and then click the Configure Port button. 15 Click on the Enter Network Address box. 16 Enter the IP address in the Enter Network Address dialog box, and then click “Test.” 17 Wait for the “Successfully communicated . . . “ response. Click OK to save the address and close the dialog box. If the “Unable to communicate . . .
Installation on Windows Network Installation Using a Print Server & Bidirectional Communication 1 Load supplies and then power on the printer. See "Preparing the Printer". 2 Connect the printer to the print server using a USB cable. 3 Connect the print server to the network using an Ethernet cable. 4 Set up the print server on the network. See the information with the print server for instructions. 5 Obtain the print server IP address (or network name) and record it.
Installation on Windows 12 On the “Install . . .” page, choose "Directly Networked Printer" and click “Next.” 13 Wait for the installation to complete and the PC to display a message. Click OK. 14 When the installation is finished, the Properties dialog box opens. 15 Choose the Ports tab. 16 Click the name of the printer and then click the Configure Port button. 17 Click on the Enter Network Address box.
Installation on Windows 22 Print a sample card. a Choose Start > All Programs > Card Printer > Printer Name to open the Printer Toolbox. If communication between the printer and the driver is suspended, click the “Resume” button. b Click the Print Sample Card button. The driver prepares the sample card and send it to the printer. When the sample card prints successfully, installation is complete.
Installation on Windows Installing More than One Printer on a PC You have several choices for having more than one printer connected to a PC or for having more than one PC connected to a printer. Choices include: • Installing two or more printers on one PC using USB ports. See "Installing more than one printer using a USB connection" for details. • Installing more than one networked printer on a PC, using the built-in Ethernet port on the printer. Each installation follows the same procedure.
Installation on Windows a Locate the icon for the Printer Toolbox in the system tray, usually the lower right corner of the desktop. b Right-click the icon to display the popup menu. c Choose Exit. 5 Prepare the printer and power it on. See "Preparing the Printer". 6 Attach the flat end of the USB cable to the USB port on the PC or on a device connected to the PC. 7 Attach the square end of the USB cable to the printer. 8 The operating system detects the new device.
Installation on Windows Wireless Network Connection To install the printer using a wireless network connection, you must have: • Equipment, including cables, for the wireless connection method you have chosen. • Knowledge of wireless communication. Connection Types For wireless printing, the card printer is connected to a bidirectional wireless print server using a USB cable. The wireless print server receives data from another wireless device.
Installation on Windows A peer-to-peer network can also be called a local network or an ad hoc network. See "Wireless Network Installation with a Peer (Ad Hoc) Network" for the steps to follow. Wireless Network Installation Using an Existing Network • Make sure you have the following: — A bidirectional wireless print server with cables and documentation. — A wireless network with one or more access points available to the printer.
Installation on Windows 5 Power on the wireless print server. The power light on the print server will be on. — For best results, try to set up the print server without connecting the printer. If the wireless network adapter utility does not find the print server, you might need to connect the print server to the printer. 6 Insert the wireless print server CD in the PC with the wireless network adapter. Follow the instructions provided with the print server to set it up.
Installation on Windows Install and Set Up the Driver On each PC that will send jobs to the printer, install the driver for the card printer. Follow the steps in "Network Installation Using a Print Server & Bidirectional Communication" on page 27 with the following changes: • Make sure that each printer has a unique name (such as Card Printer 1 or Card Printer 2) on the PC. • Make sure you are logged in as the Administrator. (Users and Power Users cannot complete this task successfully.
Installation on Windows Wireless Network Installation with a Peer (Ad Hoc) Network • Make sure you have the following: — A bidirectional wireless print server with cables and documentation. — For each PC that will print, a wireless adapter that uses the same wireless protocol (such as 802.11g) as the print server. — A wireless network connection was tested using the HP® Jetdirect® 380x, revision A, bidirectional wireless print server. The print server was connected to the printer by a USB cable.
Installation on Windows 6 On each PC that will print, set the wireless adapter to communicate with the print server. 7 Connect the print server and printer using a USB data cable. Install and Set Up the Driver On each PC that will send jobs to the printer, install the driver for the card printer.
Installation on Windows Printing Cards Using Bidirectional Communication In the Windows environment, the typical printer installation uses bidirectional communication. See "Installation on Windows" for details about installing the printer.
Installation on Windows Unidirectional Printing "Unidirectional" means that the driver sends data to the printer, but does not receive any data back from the printer—the communication is in one direction only. A unidirectional driver can be installed on PCs running a Windows operating system. A unidirectional driver is included on the driver CD-ROM or in the driver download files.
Installation on Windows — For Windows Vista and Windows Server 2008, choose Choose Start > Control Panel > Hardware and Sound > Printers. 4 Click once on the icon for the printer to select it. 5 Press the Delete key. 6 Reply Yes or OK to prompts asking if you want to delete the driver. 7 Repeat steps 4, 5, and 6 for each card printer installed. 8 If you delete the default printer, Windows displays a message. Click Close or OK to close the message.
Installation on Windows Network Unidirectional Installation for Windows XP & Server 2003 Before you begin: • This installation is possible only on PCs running Windows XP or Windows Server 2003. • Use the files on the driver CD-ROM. The driver CD-ROM contains files to install the Network Port Monitor, which is required to install the unidirectional driver on a network. • Obtain information from your network support personnel.
Installation on Windows 9 Double-click "Add Printer" to start the installation. 10 Choose "Local Printer." Make sure the choice to automatically detect and install the printer is NOT checked, and click "Next." 11 In the Use the Following Port list, choose "CRDNETx" (where x is a number) and then click "Next." 12 On the page that lists manufacturers and printers, click "Have Disk" and browse to the location of the driver files (such as the driver CD). 13 Choose the CardPrinter.
Installation on Windows 30 With the printer icon highlighted, choose File > Properties to open the Properties dialog box. 31 Choose the Ports tab, click once on the port for the printer, and then click the Configure Port button. 32 Click on the Enter Network Address box. 33 Enter the name or IP address of the printer or print server. For best results with a print server and DHCP, use the print server name (not the IP address, which the network can change). 34 Click the Test button.
Installation on Windows Network Unidirectional Installation for Windows Vista & Server 2008 Before you begin: • This installation is possible only on PCs running the Windows Vista or Server 2008 operating systems. • Use the files on the driver CD-ROM. The driver CD-ROM contains files to install the Network Port Monitor, which is required to install the unidirectional driver on a network. • Obtain information from your network support personnel.
Installation on Windows 8 On the Install . . . page of the Card Printer Installation, click “Directly Networked Printer” and then click “Next.” 9 “Please Wait” appears on the PC, followed by the “The Card Printer is successfully installed on your PC.” message. 10 Click OK to close the message box. 11 Close the Properties dialog box for the printer if it appears. 12 Open the Properties dialog box as an Administrator: a Choose Start > Control Panel > Hardware and Sound > Printer.
Installation on Windows 23 Choose Start > Control Panel > Hardware and Sound > Printers. The Printers window opens. 24 Open the Properties dialog box for the printer as an Administrator: a Click the icon for the printer to select it, then right-click to display a popup menu. b Choose Run as Administrator > Properties on the popup menu. c Choose “Continue” on the User Account Control dialog box to open the Properties dialog box.
Installation on Windows 39 Verify that the Windows test page prints. The image on the card is likely to be cropped; this is expected. 40 Click Close when the card prints, and then close the Properties dialog box. If you have not restarted the PC and the printer, the Windows test page might not print or might cause an error at the printer. Restart the printer: Do not follow Windows troubleshooting. To continue, see "Set up the Unidirectional Printer".
Installation on Windows 10 If needed, de-select "Show compatible hardware" to display more entries in the Printers list. 11 From the list of available drivers, choose the unidirectional driver. The name includes Unidirectional, Unidir, or a similar word. 12 Click "Next" and follow the prompts to continue. 13 Click "Finish" to complete driver installation. 14 Power the printer off and then on. 15 Restart Windows.
Installation on Windows 25 With the printer icon highlighted, choose File > Properties to open the Properties dialog box. 26 On the General tab of the Properties dialog box, click Print Test Page to print the Windows test page. 27 Verify that the Windows test page prints. The image on the card is likely to be cropped; this is expected. 28 Click OK when the card prints, and then close the Properties dialog box.
Installation on Windows 5 On the Install . . . page of Card Printer Installation, click “Local Printer Connection” and then click Next. 6 “Please Wait” appears on the PC, followed by the Install . . page. 7 Connect the USB cable to the PC and the printer. 8 “Wait for Installation to complete” appears, followed by the “The Card Printer is successfully installed on your PC.” message. 9 Click OK to close the message box.
Installation on Windows 20 Restart Windows Vista. a From the Start menu, choose the right-most button. b Choose Restart from the menu. 21 Power the printer off and then on. 22 After Windows restarts, choose Start > Control Panel > Hardware and Sound > Printers. The Printers window opens. 23 Click the icon for the printer to select it, then right-click to display a popup menu. 24 After Windows restarts, choose File > Printing Preferences to open the Printing Preferences dialog box.
Installation on Windows 33 On the General tab, click the Print Test Page button. 34 Verify that the Windows test page prints. The image on the card is likely to be cropped; this is expected. 35 Click OK when the card prints, and then close the Properties dialog box. If you have not restarted the PC and the printer, the Windows test page might not print or might cause an error at the printer. Restart the printer: Do not follow Windows troubleshooting. To continue, see "Set up the Unidirectional Printer".
Installation on Windows Features Many driver features are not available when using the unidirectional driver. If you need one or more of these features on a regular basis, and the printer does not include an LCD panel, consider whether to install the bidirectional driver to another PC, and change the printer connection from the server to the PC for short periods of time. You cannot have a unidirectional driver and a bidirectional driver installed on the same PC.
Installation on Windows The following features are not available and an alternative is not available: • The Color Settings Tab on the Printer Toolbox cannot be used and there is no method for changing color settings in the driver. • Manual duplex (for simplex printers) is not available. • Printing multiple copies of the same card design, using the “Copies” setting in Printing Preferences, is not supported. • Security features are not available.
Installation on Windows 3 a Right-click the printer icon in the task bar to display a pop-up menu. b Choose Exit from the menu. Start installation for the additional printer again. Cards sent by a user do not print The PC can appear to have problems when the user does not have the necessary permissions to use the printer. To set permissions, see InfoCentral > Advanced > Printer Permissions.
Printer Pooling Printer pooling is a feature of the WIndows XP and Windows Vista operating systems. A printer pool treats a group of printers as one printer and distributes print jobs among the available printers. Requirements for a Printer Pool To create a printer pool for card printers: • Install the printers to the same PC.
Printer Pooling Set up Printer Pooling Setting up a printer pool has two components: • "Installing Each Printer" • "Installing the Printer Pool Driver" Installing Each Printer First, install the physical printers. To install each printer: 1 Install the same type of supplies in each printer. See "Installing Supplies and Powering on the Printer" for the steps to follow.
Printer Pooling 3 The Card Printer Installation dialog box appears. 4 Click the "I accept the terms of the license agreement" button and then click “Next.” 5 The installation begins. 6 Choose "Driver Printer Pool" from the list and click Next. 7 The installation program runs to install the printer pool. 8 Restart Windows. 9 After Windows restarts, do one of the following to open the Printer’s window: — For some Windows XP installations, choose Start > Settings > Printers and Faxes.
Printer Pooling 11 Click the Advanced button. 12 In the Advanced Options window, choose or verify the following: — Set the Printer Type to be the same as the printers in the pool. — Set the Print Ribbon to the type of ribbon installed in all printers. — Set the duplex method to None for cards printed on one side or Automatic for two-sided cards. (Manual is not supported.) — Choose other settings to use the same values as each printer uses.
Printer Pooling — The printer pool will identify a USB-connected printer as “available” even when the printer status is Suspended or Not Responding if the printer is powered on. Power off a USB-connected printer to remove it from the pool or suspend printing using Print Manager. — A network printer will not be identified as “not responding” until one card is sent and not accepted by the printer. Suspend the printer in Print Manager.
Printer Pooling 6 After a card is sent by the printer pool to a specific printer, it cannot be removed from that printer and assigned to another printer. — When a printer issues a message, the message appears on the PC with the name of the printer in the title bar of the message box. The printer will be unavailable to print cards until the situation causing the message is corrected. Other printers in the pool will continue to receive card jobs and print cards.
Shared Printers This section provides information about printing over a network using Microsoft File and Printer Sharing. A printer is connected to a PC (host) that has the printer driver installed. After you share the printer, users at other PCs (Clients) on the network can print to it. Up to 10 Client PCs can share the printer at one time. Users at Client PCs do not have the same level of access to the printer driver as a user at the Host PC.
Shared Printers Setting up Printer Sharing Requirements for Printer Sharing The requirements depend on the operating system of the Host PC. Requirements for Printer Sharing on a Windows Server 2003 or 2008 Host PC Before sharing a printer attached to a Windows Server Host PC over the network, meet the following requirements: • Each PC that uses the printer must have a working network connection. Verify the network connection is working properly.
Shared Printers • If more than one printer is connected to a PC (including a shared printer) the printers must have different names. • Set permissions for users at the Client PC and permissions for users at the Host PC. See InfoCentral > Advanced > Printer Permissions for the steps to follow. • If a Client PC will have more than one shared printer installed, install one printer on the Host PC, then install the printer on the Client PC.
Shared Printers Requirements for Printer Sharing with a Windows Vista Client PC Before sharing a printer over the network to a Windows Vista Client PC, meet the following requirements: • Each PC that uses the printer must have a working network connection. Verify the network connection is working properly. • The Windows Vista Client PC can connect to a Host PC running the Windows Vista, Windows Server 2003, or Windows Server 2008 operating system.
Shared Printers f 6 Click Apply and then OK. Notice that the icon for the shared printer now includes a shared symbol. Set up an account for each user at the Host PC. — Set up accounts for users who log onto the Host PC and for users who log onto the Client PC(s). 7 Grant users' permission to the printer from the Host PC, including: — Client PC users who have Print permission to the printer. — Host PC users who also have Print, Manage Printers, and Manage Documents permissions to the printer.
Shared Printers — Choose the "Network printer" or “Network printer, or a printer attached to another computer”, not "My Computer" or "Local printer." — Choose to browse for the printer. An expandable list of network servers, PCs, and/or printers appears. — If needed, double-click a server or PC name to see the names of printers attached. — Choose the printer to which the user will print. The printer name appears in the Printer box. — The printer name includes the name of the Host PC.
Shared Printers Printer Sharing for Windows Vista Client PCs The 4.x Card Printer Driver supports printer sharing on Windows Vista Client PCs, using the procedures described in this section. Set Up the Host PC for Printer Sharing on Windows Vista 1 Log in to the Host PC as a user with Administrator permissions. 2 Install the printer driver on the Host PC. See "Installing the Driver with Bidirectional Communication" for more information.
Shared Printers 6 At the Client PC, only the user who was logged in during installation of the printer can print to the shared printer. Tips for Success • If the user who logs in at step 1 is not defined at the Host PC, they must enter a username and password defined on the Host PC at step 5. • When the user restarts Windows on the Client PC, the user might need to connect to the Host PC and log in.
Shared Printers • Change card design settings. Selecting a landscape or portrait card orientation is one of the settings that can be changed from the Client PC. Many settings are read from the Host PC and cannot be changed from the Client PC. Those settings are disabled (grayed out) at the Client PC. • Pause or delete print jobs submitted from Print Manager. Client PC print jobs can be paused or deleted from the Print Manager.
Shared Printers Updating the Driver When Sharing Printers For best results, follow the guidelines in this section when updating the driver for shared printers. The 4.x Card Printer Driver now supports automatic updating from the Host PC to the Client PC. Do not delete the driver at the Client PC unless instructed to do so in this section. If you are currently using a legacy driver If you are currently using a legacy driver, such a version 7.
Shared Printers If you are currently using a 3.x driver on Windows Vista If you are currently using a 3.x driver on Windows Vista, do the following: 1 Record settings at the client PC and at the Host PC so you can use them with the new driver. 2 Make sure all cards sent to the printer have printed or been cancelled. Do not send cards to print from Client PCs or the Host PC during this procedure. 3 Insert the driver CD in the Host PC drive. 4 Choose “Install the Printer” from the CD menu.
Installation on Non-Windows Platforms This section provides information about installing the printer • "Open Platform Driver Installation" • "Open Card Installation" Open Platform Driver Installation To install the printer with the Open Platform Driver, see the Open Platform Driver Guide, which is available at: www.datacard.com/openplatformdriver. You can download the complete driver which includes the guide, or you can download the information.
Installation on Non-Windows Platforms Set the Data Format Before you send any data to the printer, set the data format so the printer can receive the data you send. 1 Press the Enter key to enter the menu system. 2 Press the Up or Down Arrow key to scroll to “Configuration” and press the Enter key. 3 Press the Up or Down Arrow key to scroll to “Data Format” and press the Enter key.
Updates, Upgrades, and More This section describes: • "Updates" • "Upgrades" • "Deviations" • "Removing a Printer from a Windows PC" Updates An update replaces part of the product you have–usually software–with a newer release. Driver updates and firmware updates are the most common types of update. Driver Updates Driver updates are available from the website or from your service provider. See InfoCentral > Contact Us for the Web address.
Updates, Upgrades, and More Existing Driver Operating System New Driver Update? None Windows Server 2008 4.x No 7.x Windows 2000 None None 7.x Windows Server 2003 4.x No--remove and install the new driver 7.x Windows XP 4.x No--remove and install the new drier You can update a driver using a newer driver CD or using files downloaded from the Web site. Updating a Driver Using Downloaded Files Installation Guide 1 Prepare the printer for installation.
Updates, Upgrades, and More 10 Restart the PC: a From the Start menu, choose the right-most button. b Choose Restart from the popup menu. Updating a Driver Using a Driver CD Installation Guide 1 Log on to the PC as a user with Administrator access (Windows Vista) or Administrator permissions (Windows XP). 2 Insert the driver CD in the PC’s drive. The Card Printer Driver Installation window opens. 3 Click the “Install the Printer” button.
Updates, Upgrades, and More 10 Restart the PC: a From the Start menu, choose the right-most button. b Choose “Restart” from the popup menu. Firmware Updates Firmware updates are sometimes available from the service Web site or the printer Web site. Firmware is usually updated using a program and a separate firmware update file. The program guides you through the update process. In most cases, you should update firmware when your service provider recommends it.
Updates, Upgrades, and More Deviations Deviations are specially adapted products, created as a special-order. Most often, the driver or the firmware is deviated; sometimes the hardware (printer) is also changed. If you have a deviated driver, firmware or printer, be very careful about updating the driver or firmware. A deviated driver or firmware will have a version number with “d” near the end, similar to the following: Firmware Version: 12.11.d1 Driver Version: 4.3.
Updates, Upgrades, and More — For Windows Vista and Windows Server 2008, choose Choose Start > Control Panel > Hardware and Sound > Printers. 3 Make sure all cards sent to the printer have printed. You cannot delete a printer that has jobs in the print queue. a Double-click the printer to open the Print Manager window for the printer. b If any jobs appear, do the following: ‹ If the job is paused and you want it to print, click the job and then choose Document > Resume. Wait for the jobs to complete.
Updates, Upgrades, and More The utility deletes files and then displays a prompt. 15 Close all applications and then click “OK.” On Windows XP and Server 2003, Windows restarts. Other Printer Drivers Printers using a driver version in the range of 7.4 to 7.7 used a Cleanup Utility to remove driver files, but did not delete the Windows archive. The cleanup utility, and instructions for running it, were available on the driver CD. They are also available from the Web Site.
