User`s guide

52 Troubleshooting
116: Magstripe not available
Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.
Removemagne
ticstripedatafromthecardoruseaprinterthathasamagnetic
stripeoptioninstalled.
PresstheU
SERbuttonontheprinterorclick
OKinthemessagebox.
HINTS&TIPS
Toremovemagneticstripedata,youoryour
systemadministratormayneedto:
• Clearacheckboxinthecardproduction
application.
• ChangethefontfromMagTrackXXPS
CardPrintertoaprintablefontsuchasArial,Verdana,orCalibri.Referto
“MagstripeFormats”inyourprinter’sInstallationandAdministrator’sGuide.
117: Reader not available
Theprinterdoesnotsupportthe
personalizationbeingrequestedforthecard.
Thecardwillbecanceled.
Changethecarddatatomatchtheprinter’s
optionsandsettingsorprinttoaprinterthat
isconfiguredtosupportthepersonalization
beingrequested.
PresstheU
SERbuttonontheprinterorclick
OKinthemessagebox.
HINTS&TIPS
Toremovethereaderrequest,youoryoursystemadministratormayneedto
clearacheckboxinthecardproductionapplication.