User`s guide

48 Troubleshooting
107: Magstripe read data error
Theprinterfailedtoreadthemagnetic
stripedatafromthecard.Thecardwillbe
canceled.
1. Mak esurethatyouareusingmagnetic
stripecardsthatmatchtheprinter
settings.
2. Mak esurethatthecardsareplacedin
theprintercorrectly.
PresstheUSERbuttonontheprinterorclick
OKinthemessagebox.
HINTS&TIPS
• Thedatamightuseadifferentformatthanthecurrentprintersetting.
• Askthesystemadministratortoverifythatthecard,data,andprintersettings
match.
108: Magstripe read no data
Theprinterdidnotfindanymagneticstripe
dataoncard.Thecardwillbecanceled.
1. Mak esurethatyouareusingmagnetic
stripecardsthatmatchtheprinter
settings.
2. Mak esurethatthecardsareplacedin
theprintercorrectly.
PresstheU
SERbuttonontheprinterorclick
OKinthemessagebox.
H
INTS&TIPS
• Thecardmighthavebeenturnedthewrongwa y.
• Thecardmightnothaveamagneticstripe.