User`s guide

46 Troubleshooting
102: Card not in position
Thecardisnotpositionedintheprinter
correctly.
1. Opentheprinterandremovetheribbon
cartridge.
2. Turntheknobtoremovethecard.
3. Replacetheribboncartridgeandclose
theprinter.
PresstheUSERbuttonontheprinter,orclick
Retry(thecard)inthemessagebox.Click
Cancel(thecard)ifyouneedtocancelthe
card.
103: Printer problem
Theprinterhadanerror.Thecardwillbe
canceled.
1. PresstheprinterPowerbuttontopower
offtheprinter.
2. PressthePowerbuttonagaintopower
ontheprinter.
ClickOKinthemessageboxtocleartheerrormessage.
104: Critical problem
Theprinterhadaseriouserror.Thecard
willbecanceled.
1. PresstheprinterPowerbuttonto
powerofftheprinter.
2. Requestservice.
Thesy
stemmustremainpoweredoff.
ClickOKinthemessageboxtoclearthemessage.