User`s guide

44 Troubleshooting
Messages and Conditions
Whentheprintercannotprocessthecardsent,itissuesacondition.TheLCD
panelonthefrontpanelshowstheseconditions.IfyoursystemusestheXPSCard
Printer Driver,theprinterdriveralsodisplaystheconditionasamessageonthe
PC.Inasharedprinterenvironment,messagesmaybeslightlydifferentfromthe
messagesandconditionsdescribedinthissection.
• Messageson thePrinterLC D
• MessagesfromtheXPSCardPrinterDriveron thePC
• MessagesfromPrinterManager onpage 45
• OtherMessagesonpage45
Messages on the Printer LCD
Allmessagesareassociatedwithaprintjob.Theprinterissuesmessagesthat
focusonrecoveringfromproblems.
• Theprinterdisplaysamessagenumberandashortdescriptionforeach
message.
• Ifmorethanonemessagewasissued,thenextmessagedisplaysafteryou
correcttheproblemandpresstheUSERbutton.
• Ifyoucancelajobattheprinter,themessageisremovedfromthePC.Any
additionalme ssagesforthecanceledjob,suchasforabrokenribbon,donot
displayonthePC.
Messages from the XPS Card Printer Driver on the PC
• Messagestheprinterdriverdisplaysaresimilartothoseontheprinter LCD
panel.
• MessagesdisplayonthePCthatsentthecardprintjob.
• Messagesmightbeinthebackground,behindtheapplicationsendingthe
card.Onsomeoperatingsystems,themessageappearsinthestatusbar.Click
theblinkingExplorer(folder)iconinthestatusbartoopenthemessage.
• Ifmorethanonemessagewasissued,thenextmessagedisplaysafteryou
closethecurrentmessage.
• IfthereismorethanonecardprinterinstalledonthePC,messagesare
displayedoneatatime.Thetitlebarofeachmessageshowstheprinter
name.